Fri.May 05, 2023

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How Should Your User Onboarding Flow Function?

Inturact

Are you the proud owner of a new app or website? Or maybe you're a designer or developer who wants to create a smooth onboarding process for your users?

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The VC On Your Board Probably Doesn’t Own All That Much Of Your Startup

SaaStr

[link] So personally, with SaaStr Fund , I am what is called a “Solo GP” I’m the only general partner, and that means most of the eventual gains from any investment do go to me. The partners themselves get to keep roughly 20% of the gains (their own investors, the Limited Partners, keep 80% in most cases).

Startup 233
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Trello vs. Airtable

The Daily Egg

When it comes to solutions for project management, Trello and Airtable have it covered on opposite ends. Trello’s Kanban board setup makes. The post Trello vs. Airtable appeared first on The Daily Egg.

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Gainsight CEO Nick Mehta Shares His Top 10 Mistakes In 10 Years: Part 2 (Pod 657 + Video)

SaaStr

Do you want to avoid the common pitfalls of scaling a startup? Nick Mehta, CEO of Gainsight, shares part two of his 10 top mistakes in 10 years at the company. The first five mistakes many startups make can be found here and include: Not holding leaders to the highest standard Not betting on your team Not scaling based on real leading indicators Not standardizing pricing and establishing systems early on Not investing in digital customer success early on A quick recap on Gainsight — Gainsight

Scale 218
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Orcanos Review

The Daily Egg

Orcanos is a requirements management tool that delivers a unified solution with end-to-end traceability, collaboration features, and test management. With one click, The post Orcanos Review appeared first on The Daily Egg.

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Clouded Judgement 5.5.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Early Learnings from Q1 Reports Another big week of software learnings. I’ll recap a couple main points on my mind below. I think it’s fairly consensus that consumption software will be the first to rebound. The big question - when does this happen?

Cloud 130
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Why Does the SDR Role Exist?

Predictable Revenue

Learn how the SDR role improves lead generation and prospecting, allowing sales reps to focus on closing deals and managing customer relationships. Sales specialization optimizes the sales process, increasing efficiency and productivity, resulting in better sales outcomes and revenue growth for businesses. The post Why Does the SDR Role Exist? appeared first on Predictable Revenue.

Revenue 130
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Web Summit Rio 2023: Summary of days 2, 3, 4.

SaaSHolic

Web Summit Rio, day 2. Investing in Latam Eric Acher, Founder & Managing General Partner (Monashees ); Edith Yeung, General Partner (Race Capital); Renata Quintini, Co-founer (Renegade Partners), Ricardo Amorim, Co-founder (AAA Inovação) TL;DR The article discusses a panel discussion on investments in Latin America and the current state of the startup ecosystem in the region.

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Building a digital clone or assistant with generative AI — good idea or bad?

IT World

Disclosure: IBM, Microsoft and Cisco are clients of the author. Generative artificial intelligence (AI) is moving at light speed, and we’re already beginning to see people use it to clone themselves digitally. (A Wall Street Journal writer created a digital clone that her family has been interacting with instead of her.) To reiterate how fast AI tools are progressing, the idea of creating a digital twin that could fool others was mere speculation a year ago, a sci-fi fantasy that was years, perh

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to build in web3: New talks from Crypto Startup School ’23

Andreessen Horowitz

… The post How to build in web3: New talks from Crypto Startup School ’23 appeared first on Andreessen Horowitz.

Startup 87
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How to reduce Windows driver bloat

IT World

Over time on Windows systems, it’s inevitable that old device drivers get supplanted by new ones. Even on systems where drivers aren’t rigorously maintained, Windows Update will typically update at least a dozen drivers annually. Those who pursue driver currency more vigorously may also use tools like the Intel Driver & Support Assistant (DSA) , Nvidia’s GeForce Experience (which checks Nvidia graphics, sound, and 3D drivers), or general driver management tools such as ioBit’s Driver Booster

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Developer Retention: How to Keep Your Software Developers Happy

TurnKey Labs

The demand for skilled software developers is fierce and continuously increasing, making it a DEFCON 1 priority to retain your top talent. However, with the insanely paced world of tech and start-ups, it can be hard to keep developers happy and engaged in their roles.

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Apple Q2 results beat estimates, set records, but guidance is flat

IT World

Apple beat estimates for its fiscal Q2 2023, but the results released late Thursday were decidedly uneven. iPhone sales, services, and emerging markets were the quarter’s high spots, but Mac and iPad sales declined, and wearables seemed flat. Looking ahead, Apple officials predict a slight decline as long as the economic situation doesn’t deteriorate.

Revenue 67
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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Complete Guide To Spin Selling

Teamgate

This article is a complete guide to SPIN Selling, which is a sales methodology developed in the late 1980s by Neil Rackham. SPIN Selling involves asking the right questions to identify customer needs and provide tailored solutions.

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Microsoft reportedly rallies behind AMD to develop chips for AI workloads

IT World

Microsoft is reported to be working with AMD to develop AI-capable chips and provide an alternative to Nvidia.

AI 79
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Video marketing for B2B SaaS: best practices and tips

Kalungi

Video marketing is a powerful way for B2B SaaS companies to showcase their product and services, publish educational content, increase awareness, build an audience, and ultimately generate leads.

B2B 52
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The Complete Guide to the MEDDIC Sales Process

Teamgate

This article provides a complete guide to the MEDDIC sales process, an acronym that stands for Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, and Champion. The MEDDIC sales process is a customer qualification system that helps sales teams focus their efforts on customers that are a good fit for their products or services.

Sales 40
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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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May 05 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Washington, DC, United States (Remote) Organization: Analyst1 As a VP of Customer Success, you’ll create and grow a high-performance customer success team to aid in the expansion and scaling of the company. Create and implement strategies, action plans, and playbooks to enhance customer satisfaction, boost customer retention, and facilitate account expansion.

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Self Service Customer Experience For SaaS: Best Practices and Examples

User Pilot

A self-service customer experience has no downsides. On the customer side, it provides a seamless experience that empowers customers to use your product without any friction. And on the business side, It can help you reduce support costs, improve customer loyalty, boost product adoption, and drive revenue growth. But how do you provide a smooth self-service experience that drives real benefits?

SaaS 98
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Customer Success Workflow: A Complete Guide for SaaS

User Pilot

Without a clear customer success workflow, your output can easily become chaotic. Since customer success is a relatively new career, CSMs tend to take on tasks from sales, support, and product marketing—which is often more than they can handle. But, if your goal is to engage users and drive success, you better focus on following a solid workflow and only work on the most impactful tasks.

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Chameleon vs Walkme vs Userpilot: Which is Best for Your SaaS?

User Pilot

It appears that you are comparing Chameleon, Walkme, and Userpilot against each other. Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. To assist you in making an informed decision, we have conducted a comprehensive comparison of the three tools, delving into the specifics of their features, use cases, and primary advantages and disadvantages.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.