Mon.Feb 13, 2023

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Dear SaaStr: What Causes Co-Founder Breakups?

SaaStr

Dear SaaStr: What Causes Co-Founder Breakups? Yes. I’ve had one. It’s really tough to go through. The root cause for mine, and most of the ones I’ve observed, is disalignment on goals and outcomes: Do you want to IPO, but your cofounder would be happy to sell for $2m? Are you not aligned on how big to go? Are you both willing to put in the 10–15 years it will take, but your cofounder just wants to give it 6-9 months to “see how it goes”?

Scaling 196
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Helix RM Review

The Daily Egg

When you need to keep track of project requirements from multiple angles, software like Helix RM can help you stay organized and. The post Helix RM Review appeared first on The Daily Egg.

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A Flare Across the Clouds : Cloudflare's Earnings Report

Tom Tunguz

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Yesterday, Cloudflare announced earnings. I’m adding Cloudflare to the list of tracked companies for this series. Company Q-6 CAGR Q-5 CAGR Q-4 CAGR Q-3 CAGR Q-2 CAGR Q-1 CAGR Q-0 CAGR Microsoft Azure 50% 51% 46% 46% 40% 35% 31% Google Cloud Platform 46% 54% 45% 51% 35% 38% 32% Amazon Web Services 37% 39% 40% 40% 33% 27% 20% CloudFlare n/a n/a 48% 49% 51% 48% 48% C

Cloud 209
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Best OKR Software Compared

The Daily Egg

In our review of six objectives and key results (OKR) software brands, WorkBoard emerged as our favorite OKR software. Built precisely to. The post Best OKR Software Compared appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Bing vs. Google: the new AI-driven search wars are on

IT World

Not so long ago, in the 1990s, online users had their choice of a variety of search engines. They included Excite, WebCrawler, Lycos, and my favorite at the time, AltaVista. Then, along came Google and PageRank. With PageRank, Google rates the relevancy of web pages to queries based not only on whether the pages contain the search terms (the technique used by all search engines) but by how many relevant pages link to it.

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The best Android password managers

IT World

Protecting your online accounts is more important now than ever — and in spite of some recent high-profile hacks, relying on a third-party password manager is still the easiest and most effective way to ensure your most important credentials remain secure. Why? It's simple: Reusing passwords puts you at a heightened risk for hacking. If someone discovers your password at just one website — via any sort of breach, be it large-scale or targeted — they can then use that same password to crack into

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My Business Was Hurting My Sleep — Here's How I Built Better Habits

Buffer Resources

For most of my life, I never had an issue with sleep. But then, I started a business. Many people assume that the founder of a meditation app has self-care all figured out, but as the stress of building Simple Habit mounted, so did my newfound insomnia. During the day, I was meeting with partners and investors, hiring new employees, and by all metrics succeeding at scaling a business.

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Improve Your Sales Process: Do's and Don'ts

CloseSaaS

The right sales process can make or break your company. The right sales process, or set of steps that moves your prospect through your sales funnel, can lead to a shorter sales cycle, lower churn, and higher profits.

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Marketing During a Recession (With 10 Key Strategy Tips)

Neil Patel

During a recession, marketing is likely one of the last things on business owners’ minds. But even in an economic downturn, marketing your business should be a priority. Why? Simply put, you may jeopardize long-term growth if you stop marketing to reduce short-term costs. Marketing is an essential business process for many things, like maintaining audience loyalty and a consistent brand.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How do you want Microsoft updates — in ‘dribbles’ or all at once?

IT World

Microsoft is finally getting ready for software “dribbles.” First announced last year (and expected last November), the company is set to unveil how IT admins can control incremental changes planned for Microsoft software and for Windows. The new mechanism, currently part of the Windows Insider release track, is slated to arrive with the March security updates.

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Keys to Mutually-beneficial Relationships with an Investor Board

Sage Intacct

Forging a trusted relationship with your investors is one of your career-defining goals and responsibilities as a SaaS CFO. Especially during market turbulence and broader financial instability, your primary investors can be an essential source of capital and stability around resources.

SaaS 59
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Apple wants to offer your (digital) life for rent

IT World

Confirming speculation in recent years , Apple is apparently working on a slew of new payment-related services, including a dedicated iPhone subscription plan, according to Bloomberg. Apple-as-a-service: The transition continues In a nutshell, Apple plans to let people rent iPhones and other Apple hardware just like they already pay for Apple Music.

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Keys to Mutually-beneficial Relationships with an Investor Board

Sage Intacct

Forging a trusted relationship with your investors is one of your career-defining goals and responsibilities as a SaaS CFO. Especially during market turbulence and broader financial instability, your primary investors can be an essential source of capital and stability around resources.

SaaS 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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South Korean startup Rebellions reportedly launches new AI chip

IT World

South Korean startup Rebellions has launched a new AI chip called Atom, Reuters reported on Monday. The new chip is an attempt by the startup to compete against US chipmaker Nvidia, which presently dominates the AI chip market. Rebellions aims to provide a domain-specific AI processor along with optimized software. “This approach, together with our unique decentralized programming model, will enable customers to arm with the most powerful yet energy efficient AI hardware as well as seamless soft

AI 71
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How to structure a customer success team

ChurnZero

What your Customer Success team looks like will largely depend on your organization’s size, solution complexity, and go-to-market strategy. If you’re standing up a Customer Success function for the first time, you may only have one or a handful of Customer Success managers who do it all. Whereas, if you’re a fast-growing team, you’re likely ready to bring on more specialized roles such as operations and onboarding to drive greater productivity and efficiency.

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3 Tips for Designing a Business Website that Converts

SaaS Metrics

Are you a business owner looking to create a website that will draw in customers and maximize conversions? Webdesign that is effective, modern, and user-friendly can be a daunting task. Fortunately, there are several key steps you can take to ensure your website is designed in a way that will capture your. Read more The post 3 Tips for Designing a Business Website that Converts first appeared on SaaS Metrics.

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Creating a great weekly SaaS OKR report

Kalungi

Whether you’ve been able to make substantial progress that week or are feeling disappointed in what you’ve been able to achieve, promoting visibility into where you stand against your quarterly goals with an OKR report is essential. Beyond keeping your team accountable to their goals, OKRs (objectives and key results) allow them to quickly and easily present their highest priorities for the quarter.

SaaS 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Pick the Right Cheap Mobile Phone Plans

How To Buy Saas

It might be intimidating to switch between mobile phone plans or to begin using a mobile phone for the first time. There are sales happening all the time, and the advertising for them doesn’t help matters much, as most carriers will attempt to one-up one other by giving practically identical prices. However, the quality of the carrier network should be your first priority when selecting a suitable mobile phone package.

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What Does a Mature Customer Success Organization Look Like?

ChurnZero

What your Customer Success team looks like will largely depend on your organization’s size, solution complexity, and go-to-market strategy. If you’re standing up a Customer Success function for the first time, you may only have one or a handful of Customer Success Managers who do it all. Whereas, if you’re a fast-growing team, you’re likely ready to bring on more specialized roles such as operations and onboarding to drive greater productivity and efficiency.

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The Key to Making Market Research Actionable

Kellblog

Ever heard any of these? “Yes, we run a quarterly customer satisfaction (CSAT) and NPS survey, but I feel like we don’t really take any action based on it.” “Win/loss reporting, well yes, we do it, but I don’t think it’s very effective and I don’t think we do much in response to the data.” “Wow, we ran an amazing overall market study last year, but I can’t think of a single strategic change made as a result of the findings.” What&