Fri.Apr 20, 2018

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Why your engineering processes need to solve real problems

Intercom, Inc.

I came to Intercom from a company with a culture of heavyweight engineering processes. It was a well-oiled machine with battle-tested and often updated procedures. From an engineering perspective, it successfully kept you focused on coding. Tasks were always well-described in Jira, with clearly defined expectations. Designs came in and were exported to HTML so you didn’t have to worry about using Sketch.

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How Ulysses pulled off a controversial pivot to subscription

Chart Mogul

I sat down with Ulysses founder Max Seelemann to understand the thinking behind the company's move to a subscription-based model in 2017 which made waves in the software industry. “For us as developers, it’s important that we have the freedom to experiment and try things out. Recurring payments give us planning security and enable deep thought.

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?? SaaS Roundup #115: The end of the subscription era?

Chart Mogul

This week: How Blue Apron is struggling, how to think about category creation and practical advice for truly understanding who you're selling to in SMB. In SaaS Roundup, we comb through the noise to find you only the best SaaS-flavored reads of the week — just our top three. You can also receive SaaS Roundup in your email inbox every Friday — just drop your email here and you’ll receive the next issue.