Wed.Mar 17, 2021

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3 Key Steps on Your Journey to Business Agility

OPEXEngine

Throughout the world, businesses of every size are feeling firsthand the impacts of instability. In a time of uncertainty, surviving and thriving comes down to how promptly your business can identify disruptive changes and proactively respond to them. That’s not so easy when your business is mired in static planning—characterized by long planning cycles, immediately obsolete plans, siloed efforts, and hard-to-find errors.

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See How Far Your VPs Can Take You. You May Be Surprised.

SaaStr

The other day, I met with a great founder who talked with me about how he was about to top his VP of Sales. This VP had gotten him from $0 to $1.5m in ARR in pretty short order, recruiting a great small team of reps under her, and had really nailed the formula. But she hadn’t been a true VP before. I completely get the intellectual side of the move.

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The 5 CRM Trends To Watch in 2021

The Daily Egg

There’s always something happening in the growing CRM space. In fact, with CRM revenues expected to reach over $80 billion by 2025, it’s crucial to keep up to date. From enhanced mobility to improved integration, your company needs to stay ahead of the game. Our guide will detail the key CRM trends to watch out […]. The post The 5 CRM Trends To Watch in 2021 appeared first on The Daily Egg.

Trends 274
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Measure Your Churn. But What’s Even More Important is to Measure Your “Almost Churn”. 5 Tricks to Help You Here.

SaaStr

Churn is a paramount topic in SaaS , as we all know. If every dollar of ARR is worth $6+ in the long term, including upsells and second order revenue … then of course, by the same token, for every dollar of ARR that churns … you’re losing $6 of notional ARR. Lose a $100k customer? That’s really $600k over the long term. Yikes.

Churn 262
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Success at scale: HubSpot’s Jean-Bernard Baptiste on unlocking business growth through great customer experiences

Intercom, Inc.

Jean-Bernard Baptiste is a Senior Manager of Customer Support at HubSpot , a platform built to enable business growth across marketing, sales, and customer service. With a mission to “help millions of organizations to grow better,” as Jean-Bernard puts it, the team at HubSpot is focused on creating great customer experiences for the 100,000 businesses using the platform.

Scale 138

More Trending

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What Business Owners Need to Consider When Disaster Strikes

Nimble - Sales

Since Nimble CEO Jon Ferrara is a small business owner himself, he admires global small business specialist Brian Moran‘s passion for inspiring and educating small business owners. The knowledge that Brian has shared over his years of publishing articles in Entrepreneur magazine and the Wall Street Journal delivers amazing knowledge for this Influencer Webinar Reply […].

Business 124
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How Much Do Twitter Ads Cost?

Neil Patel

With an advertising audience of 353 million, Twitter is an ultra-effective free advertising tool. Still, as you probably know, the social networking site also provides plenty of paid advertising opportunities that let you target your followers, automate your bids, and promote your business. When used properly, these ads enable your brand to gain visibility and attract more followers, click-throughs, and app downloads.

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5 Missed Revenue Growth Opportunities of Second-Stage Startups

Sales Hacker

While every entrepreneur dreams of scaling their startup into a multi-million dollar company, many do not understand all that goes into that dream. Getting past the first stage of revenue growth and building an initial customer base is the easy part, but what happens when you hit a revenue plateau and can’t seem to take that next step? Strict sales volume does go a long way in achieving long-term revenue growth, but processes and cross-department alignment are what allow sales volumes to scale i

Scale 94
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Introducing OpenView’s Next Generation of Leaders

OpenView Labs

Despite all of its challenges and uncertainty, 2020 ended up being a record-breaking year for OpenView. We invested more capital than in any prior year in the firm’s history, and we returned more capital than we’ve raised across all OpenView funds combined. Performance like this doesn’t happen overnight—it’s the result of a concerted effort by a focused group of investors and operators over a long period of time.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What’s Fundamentally Different About Sales in 2021?

Sales Hacker

Plenty of sales best practices still apply post-COVID, but in this panel, we want to dig into: what’s fundamentally different about sales? Sam Jacobs from Revenue Collective talks to revenue leaders about what’s worked for their respective orgs, how they’re adjusting their leadership in 2021 and if their philosophy for sales has shifted. From simplifying your message to focusing on mental health, these revenue leaders cover what it means to be a successful salesperson and how to take care of peo

Sales 62
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A Quick Guide to Network Optimization

SaaS Metrics

Network optimization consists of best practices for improving network performance. It comprises of tools, technologies, and techniques for maintaining, improving, and maximizing performance across all the network domains. The goal of this type of optimization is to provide the best network experience to users. It can enhance the speed, security, and reliability of your IT ecosystem.

Pricing 52
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Product Update: New UI and Upcoming Launches

Groove HQ

Big things are underway here at Groove. We’re starting with some small cosmetic changes and building up to a few very exciting weeks of new improvements, features, and products for you and your team! What’s new Clean, new interface When you log in to your Groove account, you’ll be greeted with a tidied-up interface along […]. The post Product Update: New UI and Upcoming Launches appeared first on Groove Blog.

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3 Tips For Selling Your Books Online

SaaS Metrics

Over the years, selling books online has become incredibly simple and hassle-free if you play it right. Yes. You need to understand specific strategies for you to be effective in selling books online. Jumble sales, auction sites, and car boot sales are still effective ways to sell your books. However, if you want it to be more effortless for you, consider bookselling websites.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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3 Key Automations to Accelerate Your SaaS Company’s Growth

SaaStr

Today’s SaaS apps are easy to acquire and use without IT and operations’ assistance. Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack.

Scale 308
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The Pareto Principle (80:20 Rule) for Customer Success

SmartKarrot

Chances that you may have heard about the 80:20 rule or the Pareto Principle are high. The Pareto principle is also called the law of the vital few. The idea is- 80% of the effect is produced from 20% of the cause of the event. In 1906, Vilfredo Pareto from Italy made an observation that nearly 80 percent of Italy’s land was owned and controlled by nearly 20 percent of the population.

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How to Lower Your Company COGS

Neil Patel

Increasing sales isn’t necessarily the best way to improve your bottom line. A better solution may be to reduce your Cost of Goods Sold. Paying less to acquire the products you sell can result in higher gross revenue figures and bigger profits, even when the amount of product you sell stays the same. If you’re ready to make more money without selling more products, here’s a recap of COGS and specific strategies to lower expenses.

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Mar 17 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Chicago, IL, US Organization: 1WorldSync As a Director of Customer Success, you will manage and help build all post-sales activity for customers through strong relationship-building, product knowledge, planning and execution. Help build out customer engagement program, establish criteria and has past experience purchasing customer success technology and working with that software.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.