Mon.Jun 10, 2019

The Ultimate Guide to SaaS Product Management

OpenView Labs

Special thanks to Miriam Richter, Adelina Irimia and Adina Mic for helping compile this guide. It’s easy to forget that SaaS product management is a relatively new, and still emerging, function.

How to (Properly) Calculate ARR and MRR for Your SaaS Business

Cobloom

For a subscription business, like your SaaS company, MRR is perhaps the single most important performance metric around. Trouble is, it isn't always as easy to determine, track and predict your MRR as it first appears. Today, I'm taking a close look at how to (properly) calculate MRR and ARR

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How to Determine How Much to Charge for Your Software

Entrepreneur - SaaS

Setting the right price point can make or break your business. Pricing

Sales process: Part 4 of Predictable Revenue’s outbound sales learnings from 2018

Predictable Revenue

A robust sales process considers the mindset by which reps attack their day (and their quotas), a nuanced understanding of the buyer mindset, and tactical schemes on how to juggle a significant volume of daily touchpoints. The post Sales process: Part 4 of Predictable Revenue’s outbound sales learnings from 2018 appeared first on Predictable Revenue. B2B Blog Book Sales Management Sales Process

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

PODCAST 61. Change the Job Process to Find the Right Candidate w/ Shireen Jaffer

Sales Hacker

This week on the Sales Hacker podcast, we speak with Shireen Jaffer , CEO at Edvo. Edvo helps people get the best jobs AND finds jobs they may need in the future. She explains how nightmarish the job process used to be and how Edvo strives to change the job search narrative.

More Trending

Sales Hacker Doubles Down: What We’re Focusing On 1 Year After Acquisition

Sales Hacker

12 months ago, Sales Hacker was acquired by Outreach. It was a huge moment for me personally and the Sales Hacker team. It was also the beginning of a new chapter for the entire Sales Hacker community.

How to close deals when you have bad reviews

Close.io

Every salesperson has to deal with sales objections. It’s part of the job. And with practice, you’ll become much more comfortable dealing with them. But there’s one objection that many salespeople have trouble with even after years of experience: "I heard your company sucks.".

Why Product Innovation Slows After the Series A

Tomasz Tunguz

You’ve found product market fit. You’ve hired a team, including some managers. Your initial, small customer base is very happy. You’ve discovered an initial channel of customer acquisition that’s working. You’ve raised a meaningful round of capital. And then, right then, product innovation decelerates to zero. The fast pace that characterized the past 12-18 months, when you would germinate an idea and write the code in less than a few days, has evaporated.

Ten Simple Sales Hacks the Pros Use to Close More Deals

Nimble - Sales

Many modern sellers, marketers, and representatives of other professions are oblivious to basic sales techniques and do not know how to close a deal in sales. Closing a Sale Closing the sale is tough. Indeed, at this stage, the client must make the final decision on the purchase.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Salesforce will buy Tableau Software for $15.3bn to augment its analytics

ITPro

The CRM company sees the purchase as a means to pursue data-powered digital transformation opportunities

Data 67

Curalate partners with ReSci – Social content tools

ReSci

Introducing our Curalate integration We’re happy to announce our Curalate integration! Curalate lets you use social content and audiences to sell more effectively online. Make any social channel shoppable, leverage user generated content (UGC), and activate influencers. Our Curalate integration allows for Curalate images to be. The post Curalate partners with ReSci – Social content tools appeared first on ReSci. Integration

59

Appearance on the Twenty Minute VC: Financing Thoughts, The Private Equity Sales Process, and More

Kellblog

Today famed venture capital podcaster and now venture capitalist at StrideVC , Harry Stebbings , released a new episode of the Twenty Minute VC podcast with me as his guest. ( iTunes version here.).

What are some good traffic sources beyond the usual suspects?

Net-Results

So besides social media, search engines and guest blogging? Good one! Being a bootstrapped SaaS company ( Net-Results Marketing Automation ), we’re always looking for cost-effective ways to get our name out there. Now, not all of these sources are as cost-effective as I’d like.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Announcing the 2019 Class of the Techstars Sports Accelerator Powered by Indy

TechStars

Today marks the beginning of Techstars’ first SportsTech focused accelerator, the Techstars Sports Accelerator Powered by Indy , a 13-week mentor-ship driven accelerator program supporting startups addressing solutions across the sports spectrum.

16 Ways To Optimize Your Website For Voice Search

Backlinkfy

Voice search is considered as the next step towards more convenient searching on the internet. Interestingly enough, the processing of voice commands is completely different from when commands are done in text form. Any competent web design company like [link] knows this.

Announcing the 2019 Class of the Western Union Accelerator Powered by Techstars

TechStars

Today, Techstars in partnership with Western Union, is proud to announce the inaugural class of the Western Union Accelerator Powered by Techstars.

AI 50

SaaS Security: Basic Principles and Best Practices

SaaS Metrics

Introduction. Security is one of the main reasons why many businesses, especially small and medium businesses hold themselves back from taking advantage of powerful cloud technologies. The total cost of ownership was once the main roadblock for potential SaaS customers, but security is now arguably on top of the list. The concerns about SaaS security grew as more and more users started embracing the new technology, but is everything all that bad as online reviews and opinions suggest?

Cloud 40

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

State of Sales Performance Survey Report 2019

Sales Hacker

The post State of Sales Performance Survey Report 2019 appeared first on Sales Hacker: B2B Sales Tips, Strategy, Training, Technology. Ambition Certified Sales Expert Choice Factor 8 Gong Marquee Partner Platinum Sales Management Vidyard E-Books

B2B 40

A step-by-step guide to how we upgraded Elasticsearch with no downtime

Inside Intercom

Elasticsearch is a core technology at Intercom. It powers everything from article, conversation and user search to reporting, billing, message delivery and even our internal log management and analytics.