Tue.May 23, 2023

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Thriving in the Attention Economy: Four Tips for Capturing and Holding Your Audience's Attention

Buffer Resources

If you’ve ever sat through a 90-minute YouTube video essay about a random obscure topic — like this one about Disney channel’s theme — you may find the stats about humanity’s reducing attention spans jarring. It’s easy to see why people are worried, but if a video about the theme song of a network that creates content for kids and tweens has four million views, then we might not be approaching the topic of short attention spans correctly.

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Sales Reps Really Do Have to Close 4x-5x What They Take Home, and More: Iconiq’s Sales Compensation Guide

SaaStr

So leading growth stage VC Iconiq has published its latest and very detailed Definitive Guide to Sales Compensation here. It’s very detailed and oriented more toward growth-stage scale-ups — but it’s excellent. Everyone should have a read. I didn’t so much learn from it as confirm — confirm things I’ve seen, known, and put into practice, and seen it confirmed across many SaaS startups.

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Aligning Founder Superpowers with Product Cycles

Andreessen Horowitz

Watching the generative AI space shape up over the past several months has reaffirmed my belief that, as product cycles mature, different types of builders have leverage at different moments in the cycle. And, at this early stage in generative … The post Aligning Founder Superpowers with Product Cycles appeared first on Andreessen Horowitz.

AI 117
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The Playbook to Multi-Channel Marketing & the Art of the Product Launch with Sprig CMO Elizabeth Walton Egan (Video)

SaaStr

Whether you’re part of a startup ready to enter the market or working at an established business ready to launch a new product, it’s critical to understand how to approach your target audience. But simply sending out a few press releases isn’t enough –– you need a strategy to reach customers and prospects. Sprig CMO Elizabeth Walton Egan believes that simply putting your product out there won’t attract customers: “If you build it, they will come does not work.

Marketing 216
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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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Google killer, killed: Neeva and the limits of privacy as a philosophy

IT World

Well, that was fast. Just under two years after splashing into the world with all sorts of provocative promises, a search startup that was set on convincing people to pay for a privacy-centric Google alternative is shutting its doors. Neeva, founded by a pair of former Google executives and the subject of intense fascination within the tech universe, quietly announced over the weekend that its service will be winding down next week.

Startup 112

More Trending

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Adobe brings Generative AI to Photoshop

IT World

Adobe has thrown a grenade at the heart of the creative industries with the introduction of generative AI-driven features in the latest beta of its classic creative application, Photoshop. What is Generative Fill AI in Photoshop? Generative Fill lets users make major edits to images using text-based queries. Basically, you can tell Photoshop what you want, grabbing items from an image and placing them in AI-created environments such as alleys, caves, or under the Northern Lights.

AI 106
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Average Cost of Service and Economies of Scale

The SaaS CFO

Average Cost of Service (ACS) is an important but obscure SaaS metric for SaaS finance. I reference this metric when speaking with SaaS founders and finance teams about the balance between their cost structure and pricing plans. It’s also a component of my SaaS Scalability Index (SSI). Average cost of service helps us determine if […] The post Average Cost of Service and Economies of Scale appeared first on The SaaS CFO.

Scaling 98
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Ethics — what ethics? For Microsoft, it’s full speed ahead on AI

IT World

Microsoft is all in on artificial intelligence (AI) for a very simple reason: it believes its lead in the technology will make it the tech world’s top dog again. Microsoft is far behind Google in search and browsers, but it believes AI can help it eat into that lead, or even make Microsoft dominant. The stakes couldn’t be higher. Microsoft CFO Amy Hood recently told analysts that a single percentage point of market share in search advertising is worth $2 billion.

AI 105
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Using Generative AI to Unlock Probabilistic Products

Andreessen Horowitz

One remarkable thing about the invention of generative AI is that it’s one of the first examples of a probabilistic computer that produces outputs that are varied and non-deterministic. Some, who expect these systems to behave like traditional systems, have … The post Using Generative AI to Unlock Probabilistic Products appeared first on Andreessen Horowitz.

AI 97
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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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Microsoft 365 suffers another outage, its sixth this year

IT World

Microsoft 365 suffered another outage on Monday, preventing users from accessing Microsoft 365 apps. “We’re investigating an issue affecting access to [link] and Microsoft 365 apps,” the company said in a Tweet. Users reported that they were experiencing issues when accessing their Outlook mailboxes and were unable to connect to the Microsoft 365 servers.

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Product-Led Organization for SaaS: What It Means and How to Become One

User Pilot

In SaaS, many companies identify themselves as a “product-led organization”. But what does it even mean to be a product-led company? And does the term actually fit your company? In this article, we’ll explore what it means to be a product-led organization and how you can unlock product growth with some real “product-led” strategies. TL;DR A product-led organization operates under the premise that if the product is really good at satisfying the market’s needs, users will convert into paying custo

SaaS 92
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Microsoft’s M365 Copilot AI assistant gets third-party app integrations

IT World

Microsoft will let customers connect its Microsoft 365 Copilot to other applications via “plugin” integrations, effectively giving the generative AI assistant access to data from thousands of third-party software tools, the company announced today at its Build developer conference. The AI assistant, unveiled in March, uses OpenAI’s ChatGPT-4 large language model (LLM) to automate processes in Word, Outlook, Teams, and other apps in the M365 suite.

AI 96
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AI Customer Experience: 10 Ways to Implement in Your SaaS

User Pilot

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product.

SaaS 92
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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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How Ecommerce And Tech Companies Can Learn From Each Other

Entrepreneur - SaaS

Direct-to-consumer brands and Saas companies have more to learn from each other than you might think.

SaaS 104
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Growing enterprise revenue boosts Zoom’s first-quarter growth

IT World

Despite falling revenue from online sign-ups, videoconferencing company Zoom remains positive about its future outlook, posting a 5% year-on-year increase in total revenue for the three months to April 30. The company saw unprecedented levels of growth during the COVID-19 pandemic but since the end of global lockdown orders has sought to pivot to connect workers both inside and outside the office to stabilize its long-term growth.

Revenue 75
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AI for AEs: Top Performer Hacks Unveiled

Sales Hacker

Ready to make AI (Artifical Intelligence) your secret weapon? The future belongs to reps that choose to embrace it. Guest: Connor Morello , AE at Outreach In this 30-minute session, we’ll show you: AI that a top performing reps use Native AI in the Outreach platform Resources on how to use AI to your advantage as a seller The post AI for AEs: Top Performer Hacks Unveiled appeared first on Sales Hacker.

AI 71
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Trailblazing the Path to Wellness: An Interactive Map of US Mental Health Startups

TurnKey Labs

Mental health has taken center stage over the last few years. From cutting-edge therapy platforms to groundbreaking diagnostic tools, it has finally shaken off the stigma and is now a rising star for innovation and tech. Whether you’re a mental health professional, tech executives, or someone seeking a personal solution, an exciting future lies ahead!

Startup 59
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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ProductFruits vs Usetiful vs Userpilot – Which is Best For Your SaaS?

User Pilot

Deciding between ProductFruits, Usetiful and Userpilot? We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites.

SaaS 52
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The Benefits of Electronic Bill of Lading: Streamlining Shipping Processes

SaaS Metrics

The global shipping industry is constantly evolving, and with it comes a plethora of changes aimed at streamlining processes and boosting efficiency. In recent years, the electronic bill of lading (eBL) has emerged as a significant development in shipping documentation, offering numerous benefits to shippers, carriers, and other stakeholders. The eBL replaces.

SaaS 52
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The Art of Success: How J.L. Nave Transforms Arts and Cultural Consulting with Nimble

Nimble - Sales

Name: J.L. Nave, III Company Name: Nave Strategies Company URL: www.navestrategies.com Location: Nashville, TN Title: Principal About J.L. Nave III Rooted in his time as president/CEO at the Baton Rouge Symphony and Fort Wayne Philharmonic, J.L. Nave launched Nave Strategies to work alongside nonprofits to focus them on an institutional vision to build positive momentum. […] The post The Art of Success: How J.L.

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Leveraging CRM for Effective Project Management

Teamgate

In this comprehensive guide, we delve into the integration of Customer Relationship Management (CRM) into project management, highlighting its transformative potential. The article covers key CRM features that enhance project management, steps to implement CRM and the common challenges faced.

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10 Keys to AI Success in 2023

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

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Want to Stay Competitive? You Need to Consolidate Your Tech Stack

CloseSaaS

How many apps does your sales team use? It may be time for a little tech stack consolidation. This quick guide will show you how to do it right.

Sales 52
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May 23 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Melville, NY, United States (Remote) Organization: Get It Recruit – Marketing As a Customer Success Manager, you’ll learn everything there is to know about the MyAdvice suite of digital marketing products and services. Be in charge of and cultivate the relationship you have with your allocated clients, ensuring their pleasure, growth, and retention.

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Userlane vs Usetiful vs Userpilot – Which is Best for Your SaaS?

User Pilot

Deciding between Userlane, Usetiful and Userpilot? We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback or NPS – you’ll find out how

SaaS 52
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Revealed: 7 Reasons Why Project Management Tools Do Not Work Well Anymore!

SmartKarrot

Project management tools are an integral part of most businesses today and have been so for a few decades now. The tools are used for planning the project, allocating resources, assigning tasks, and tracking the progress thereof. Theoretically, there seem no issues in the entire process. But, if you have been part of several projects you must have noticed that some of them fail, despite your best efforts.

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ChatGPT for SEO: the comprehensive guide

When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.

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10 Best Deepfake Apps & Websites: Unleash Your Inner Creator

How To Buy Saas

As artificial intelligence continues to revolutionize the digital landscape, the trend of deepfake videos and pictures has captured our collective curiosity. Whether you’re eager to explore this cutting-edge technology, unravel its intricacies, or simply indulge in lighthearted fun with your friends, we have curated an exclusive list of the 10 best Deepfake apps available in 2023.