Fri.Mar 24, 2023

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Dear SaaStr: Why Don’t More VCs Replace Founders That Don’t Deliver?

SaaStr

Dear SaaStr: Why Don’t More VCs Replace Founders That Don’t Deliver? Yes, it did seem like in the old days, VCs replaced founder CEOs pretty often. It happened at Apple, Google, Cisco, and more. But it’s rare these days. In fact, ~90% of SaaS companies that IPO still have their founder as CEO! And when founders do step down as CEO these days, most often I see it as voluntary, when the company really hits scale and the founders know they’ve personally hit a wall they ca

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Clouded Judgement 3.24.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Fed Update This week the Fed hiked rates 25bps. The current fed funds target is 4.75-5%. While the expectation was for a 25bps hike, there was some doubt given the banking crisis. I read a couple articles that stated the effects of a tighter credit market given the banking crisis would have a similar effect in the economy as a 50-150bps hike in rates.

Cloud 130
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The Playbook for Maximizing Your ROI for Live Events with GUIDEcx Founder and VP of Sales Todd White (Pod 645 + Video)

SaaStr

Significant strides in digital technology combined with the COVID-19 pandemic heavily impacted the world of corporate summits, events, and tradeshows. Many businesses changed their strategy to incorporate virtual or hybrid events recently. Before the pandemic, hybrid and virtual gatherings accounted for only 18.9% of all events. But after the pandemic, the number shifted, with 59.5% of event planners stating that they will focus more on hybrid events.

Sales 214
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Microsoft customers locked out of Azure and M365 services due to geolocation error

IT World

Some Microsoft customers were unable to access the company’s Azure and Microsoft 365 services on Thursday due to an issue with Microsoft’s geolocation services. Just after 12 p.m. GMT, the Microsoft 365 Status Twitter account posted a tweet alerting customers to the fact that it was “investigating an issue where users with specific conditional access policies applied may be unable to access any Microsoft 365 service,” adding that Microsoft was attempting to reverse a recent change in order to m

Azure 139
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Where do you stand?: Five hot topics of debate in Customer Success

ChurnZero

The Customer Success industry is constantly evolving and developing new strategies for driving customer-led growth. With the emergence of new technologies, market trends, and CS practices, the industry is abuzz with debate and discussion. To explore some of the most controversial topics in CS today and hear what those on either side of the debate have to say, we asked four industry experts to weigh in.

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Where do you stand?: Five hot topics of debate in Customer Success

ChurnZero

The Customer Success industry is constantly evolving and developing new strategies for driving customer-led growth. With the emergence of new technologies, market trends, and CS practices, the industry is abuzz with debate and discussion. To explore some of the most controversial topics in CS today and hear what those on either side of the debate have to say, we asked four industry experts to weigh in.

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How Real Estate Agents Can Use AI

Dubb

You probably aren’t the only person who is wondering how real estate agents can use AI. We are in the midst of an AI revolution, with tools like Open AI’s ChatGPT generating a ton of conversation right now. Source: Pexels The term artificial intelligence can be daunting. After all, it conjures up The post How Real Estate Agents Can Use AI appeared first on Dubb Blog.

AI 95
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How to get Android 14's new notification powers now

IT World

Everyone in tech circles may be goin' gaga over artificial intelligence at the moment, but here in the land o' Android, we've got plenty of other interesting stuff on the horizon. Believe it or not, Google's already hard at work on the next grand Android version — the awkwardly gawky early-teen Android 14. And while it's still far too soon to say exactly what the release will entail, one nugget from the latest Android 14 developer preview is pretty darn intriguing.

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A Complete Guide to Subscription Revenue Forecasting

Chargebee

Accurate revenue forecasting is crucial for every business as it informs future valuations, dictates expenses, improves conversions, and even helps navigate economic uncertainty.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What Software Can Help Poker Players in 2023?

SaaS Metrics

Software is used everywhere we turn. Whether you’re ordering a gift online, doing your online shopping or comparing insurances, software is the bread and butter of online activity. But have you ever stopped to consider what role software can play in a recreational poker players day? In this article, we’ll take a. Read more The post What Software Can Help Poker Players in 2023?

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Is Apple really joining the WFH counter-revolution?

IT World

When it comes to the future of work, it appears Apple is becoming more reactionary, leaning heavily into presenteeism rather than achievement-based management across its staff teams. Its latest "innovation" is to track employees and use badge records to ensure they're in the office at least three times a week. Get back to your desks! The company has been reluctant to fully embrace the opportunities and efficiencies of hybrid working , but since the pandemic has allowed staff to work remotely two

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How to Create a Good User Onboarding Survey for SaaS

Inturact

As a B2B SaaS founder or marketer, you understand the importance of user onboarding.

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Mar 24 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Calabrio, Inc. As a Customer Success Manager you’ll have to show potential users of the contact centre how it can be used. interacting with the consumer business at all levels. Analysis of decision makers and stakeholder mapping. close ties to everyone mentioned.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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WalkMe vs Userlane – Which Is Better for Interactive User Guides?

User Pilot

Which tool is superior for creating interactive user guides – WalkMe or Userlane? Alternatively, is there another onboarding software that can accomplish the task more smoothly? Choosing the appropriate software can be a difficult decision with so many options available. Before deciding on a tool, it is essential to consider your priorities and the necessary features needed to achieve your goals.

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Mar 24 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Calabrio, Inc. As a Customer Success Manager you’ll have to show potential users of the contact centre how it can be used. interacting with the consumer business at all levels. Analysis of decision makers and stakeholder mapping. close ties to everyone mentioned.

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Whatfix vs Spekit – Which Is Better for Interactive User Guides?

User Pilot

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. Before making a decision, it is essential to consider your priorities and the necessary features needed to achieve your goals.

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Whatfix vs Userlane – Which is Better for Interactive User Guides?

User Pilot

Which is the best tool for creating interactive user guides – Whatfix, Userlane, or another in-app onboarding tool ? With so many options to choose from, it can be difficult to select the right no-code tool. To make the right decision, you must consider your budget, tool requirements, and other necessary factors. This article will explore the essential features of an interactive user guide tool and guide you toward the most suitable option for your business needs.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Whatfix vs Apty – Which is Better for Interactive User Guides?

User Pilot

Which is the superior tool for developing interactive user guides – Whatfix or Apty? Or is there a more powerful in-app onboarding software that aligns better with your needs? It can be difficult to choose the best tool with so many alternatives available on review sites. To make the right decision, you must consider your priorities and the essential features needed to get the job done.

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5 Top Appcues Alternatives and Competitors [In-Depth Comparison]

User Pilot

What are the Appcues alternatives you should compare before choosing a digital adoption platform for user onboarding ? There are many digital adoption platforms out there but you should really only be looking into these five if you need an alternative to Appcues: Userpilot – all-in-one digital adoption, user analytics and feedback platform for driving user adoption ( more value for money compared to Appcues.