SaaStr

NOVEMBER 19, 2019

WebPT achieved 30% market share and transformed an entire vertical with a purpose-built solution in a tech-averse industry. In this session, hear from three women who founded, funded and are leading WebPT, one of the nation’s fastest-growing SaaS companies in the specialty electronic medical record sector. Learn what it takes to create your own category, achieve scale in a niche SaaS vertical and how it requires more than just discovering an unmet need.

Scale 166

Scale SMB VP of Engineering Leadership 166

Incredo

NOVEMBER 19, 2019

If you just clicked on this article and started exploring it, Congratulations! You are a CEO (or maybe Founder CEO) at a SaaS company. First, good luck with your business. We have prepared this round-up post so you have the most practical how-to articles at hand and save time. (We know, your job is extremely responsible and your daily schedule is tough.) .

Scale 188

Scale Sales Hiring SaaS Software Development 188

Totango

NOVEMBER 19, 2019

The digitization of business has shifted the way customer value is achieved and how investments generate returns. In this customer-centered economy , you need to provide customers with a responsive, personalized service that is focused on their needs. Customers are empowered to expect cyclical subscription arrangements they can opt-in or out of depending on their experience of value.

Customer Success 48

Customer Success Revenue Scale Customer Lifetime Value 48

The Daily Egg

NOVEMBER 19, 2019

Automation is the key to making sure that your business runs smoothly and that you can concentrate your time on meaningful (rather than mundane) tasks. As we approach the holiday season, automating customer outreach becomes that much more important to ensuring that no one falls through the cracks and that you’re hitting your customers with […].

Marketing 264

Marketing Business 264

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Neil Patel

NOVEMBER 19, 2019

It’s been more than a year since I launched the “new” Ubersuggest. And over the last 12 months, I have made a lot of progress. Just as a quick recap: Ubersuggest went from a basic keyword research tool to now containing backlink data, rank tracking, content ideas, site audit reports, and many more features. If you haven’t played with Ubersuggest in the past few months, give it a try.

Mobile 111

Mobile Education Data Management 111

Groove HQ

NOVEMBER 19, 2019

This guide covers the ten most valuable customer service metrics, complete with definitions, example reports, and support solutions to help you improve each one. A great customer support platform provides all the essential reports to guide your team in the right direction. But it doesn’t give you the why or the how. Whether you’re new […]. The post 10 Customer Service Metrics You Should Be Measuring (And How to Improve Them) appeared first on Groove Blog.

Metrics 85

Metrics Customer Support 85

Andreessen Horowitz

NOVEMBER 19, 2019

One of the defining characteristics in an industrial revolution is the fundamental shift from a bespoke, artisan process to an industrialized, engineerable, repeatable one. In this video, General Partner on the Bio Fund Vijay Pande describes how we are in … The post AI is Industrializing Discovery appeared first on Andreessen Horowitz.

AI 79

AI Healthcare Engineering 79

Agile Payments

NOVEMBER 19, 2019

Pay by Text payment solutions offer businesses a simple, cost effective method to securely collect customer payments.

Payment Solutions 68

Payment Solutions Payment Methods Business 68

Adhere Creative

NOVEMBER 19, 2019

Video is an increasingly important component of a successful marketing campaign for any business. In fact, Google reports that more than half of consumers say online video has helped them decide which specific brand or product to buy. With new features announced at Advertising Week New York, Google is making it even easier to build engaging video ads while also improving ways to measure ad performance.

Advertising 58

Advertising Branding Engagement Marketing 58

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

CloseSaaS

NOVEMBER 19, 2019

Don't have your 2020 sales plan in place yet? We've got you covered—with templates, scripts, checklists and other resources to help you hit the ground running in Q1.

Sales 52

Sales 52

Zuora

NOVEMBER 19, 2019

This article was originally published in What’s New In Publishing by John Phillips, GM of EMEA, Zuora. Over the […]. The post Why the publishing industry will remain a subscription stalwart appeared first on Zuora.

Subscription 53

Subscription Payment Features 53

SaaS Metrics

NOVEMBER 19, 2019

Software as a Service or SaaS is a process of software delivery that permits data to be obtained from any device that has an internet connection or web browser. This process eliminates the need for establishments to install and run applications on their personal computers or in their own data centers. It means that when a company uses SaaS, there’s no need for hardware acquisition, provisioning and maintenance, and even software licensing installation, and support.

Software Delivery 53

Software Delivery SaaS Acquisition Software 53

Zuora

NOVEMBER 19, 2019

This article was originally published in Automotive World by John Phillips, GM of EMEA, Zuora. Mobility-as-a Service (MaaS) has […]. The post Why Mobility-as-a-Service (MaaS) will revolutionise the traditional car dealership’s business model appeared first on Zuora.

Business Model 51

Business Model Mobile Automotive Business 51

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

IT World

NOVEMBER 19, 2019

A cloud storage service first announced in 2015 that uses the decentralized, peer-to-peer architecture of blockchain to store encrypted data on the computers of users around the globe has unveiled its pricing model and production launch date. Storj Labs , which operates a beta storage service for developers, businesses and consumers, initially launched the Tardigrade Decentralized Cloud Storage Service in August.

Blockchain 49

Blockchain AWS Pricing Cloud 49

ProfitWell

NOVEMBER 19, 2019

Zuora is a leader in the SaaS space, such a leader that it coined the term “subscription economy.” Its software gives companies the tools and courage to join the subscription universe. Zuora automates recurring billing, collections, quoting, revenue recognition, and subscription metrics. And, you can use Zuora through ProfitWell. Our integration with Zuora gives companies the ability to unlock subscription power they never even knew they had.

Subscription 40

Subscription Payment Features Churn Pricing 40

Sales Hacker

NOVEMBER 19, 2019

The post Predictable Revenue’s No B.S. Formula for Outbound Success appeared first on Sales Hacker.

Revenue 40

Revenue Sales 40

ChurnZero

NOVEMBER 19, 2019

ChurnZero Named in Northern Virginia Tech Council 2019 Tech 100 Honorees. NVTC’s Tech 100 awards celebrate the most innovative technology companies and top tech executives in the region. ChurnZero was recognized as a Tech 100 Company and our Chief Customer Officer, Abby Hammer, was named a Tech 100 Executive. . The Northern Virginia Technology Council (NVTC) today announced the 2019 NVTC Tech 100, a list of groundbreaking companies, leaders and innovators within the region’s technology community

Technical Review 10

Technical Review Cybersecurity Venture Capital Government 10

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Sales Hacker

NOVEMBER 19, 2019

The post LIVE FROM DREAMFORCE: The Biggest Sales Mistakes in SaaS appeared first on Sales Hacker.

Sales 12

Sales SaaS 12

Totango

NOVEMBER 19, 2019

The digitization of business has shifted the way customer value is achieved and how investments generate returns. In this customer-centered economy , you need to provide customers with a responsive, personalized service that is focused on their needs. Customers are empowered to expect cyclical subscription arrangements they can opt-in or out of depending on their experience of value.

Customer Success 64

Customer Success Revenue Scale Customer Lifetime Value 64

Outseta

NOVEMBER 19, 2019

Why building trust with your internal team is the hallmark of great marketing leaders By Geoff Roberts The role of the modern Chief Marketing Officer is a tough one—you’d be hard pressed to name another position that requires a wider range of skills. There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

OPEXEngine

NOVEMBER 19, 2019

Think about some of the online tools you can’t live without. Chances are, you backup your work to Dropbox, keep your colleagues updated on your progress via Slack, and automate your marketing emails with a service like Mailchimp. And what all these companies have in common, according to Forbes , is that they’re product-led growth companies. The term product-led growth has a pretty broad definition, but Forbes does a good job narrowing it down: “Product-led growth companies are those with hig

Sales 49

Sales Customer Success Strategy Development 49

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

ProfitWell

NOVEMBER 19, 2019

Today, we’re chopping a full day off of the work week. We’re also talking customer segmentation and the power of being bootstrapped. Your top subscription news. The four-day work week. Microsoft dropped news that they tried the ever-coveted yet ultra elusive “four-day work week.” And apparently, productivity soared. Which inevitably got our ProfitWell crew talking.

Banking 49

Banking Subscription Payment Features Pricing 49

OpenView Labs

NOVEMBER 19, 2019

At this point, the notion of “company culture” is widely recognized as an effective way to promote retention, increase employee engagement, enhance brand equity and drive overall business growth. No matter your industry, role, or business model, you’ve likely come across the concept of company culture on more than one occasion. While there is no single source of truth when it comes to exactly how to define your culture, experts say that an all-encompassing culture code should include the followi

Company Culture 40

Company Culture Marketing Social Media Business Model 40

FastSpring

NOVEMBER 19, 2019

It has never been easier to sell products to customers all over the world. And if you sell only digital products in your online store, there are even fewer limitations. But selling to international customers involves a lot more than converting dollar amounts and slapping a different currency symbol in front of it. There are four main elements you need to be aware of when formatting prices on your website.

Banking 66

Banking Pricing Data Business 66

Teamgate

NOVEMBER 19, 2019

Many B2B businesses use social media just to be present. However, just being on social media and regularly putting your content up doesn’t guarantee that your sales will immediately go up. You may invest thousands of dollars in making high-quality content, and your sales still will be floppy and unstable. So, what are you missing out on? The secret is in building strong relationships with your followers/customers/target audience.

Social Media 67

Social Media Sales B2C B2B 67

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments