Mon.Mar 15, 2021

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Champion Change: You Gotta Jump On It

SaaStr

You think your Big Co Customers are old & established, And you are new & tiny. Yes it's true. But as the years go by, you'll still be there And your champions at the BigCos will move on. You have to re-sell Big Customers every 2 years or so. — Jason BeKind Lemkin (@jasonlk) October 12, 2020. One of the most subtly stressful parts of running a SaaS company, or any company with larger customers, is Champion Change.

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What to Know About VoIP Vs. Landlines

The Daily Egg

You might have heard of the term Voice over Internet Protocol, or VoIP for short. You might also know that it has something to do with making phone calls. But what exactly is it and can it successfully replace your landline? Before we begin, if you’re looking for a reliable VoIP provider and are ready […]. The post What to Know About VoIP Vs. Landlines appeared first on The Daily Egg.

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5 Advantages To Working With a New VC

SaaStr

We’re all attracted to brands. We want Google and Salesforce and Amazon as our customers. We want to be in the Cloud 100 and on TechCrunch every week. We want to be on stage at the SaaStr Annual. Brands do matter. They are a proxy, albeit an imperfect one, for quality. They at least help guide us on what vendors and products to pick, especially if we don’t have time to do the diligence ourselves.

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3 key takeaways from International Women’s Day 2021

Intercom, Inc.

At Intercom, we know how important it is to create a balanced, equitable workplace. It’s not just that more diverse teams are more effective and more profitable ( though they are ); but, as Karen Peacock, our CEO, says , “It’s just the right thing to do.”. “The world is a better place when everybody can be their best,” Karen says. “Each of us should be able to be all the things we want to be, however we identify, however we want to show up, whatever we’ve been counted out of in the past.”.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Top 10 SaaStr Videos of the Week: Tomasz Tunguz, Demostack, State of the Cloud, Snowflake and More!

SaaStr

Wow there was a lot going on at SaaStr last week with SaaStrBuild.com 2021 and more! Here’s what everyone was most watching the past week: #1. “The 5 Metrics You Should Track to Maximize Your Company’s Valuation with Thomas Tunguz of Redpoint Ventures” This fun, informal session with Thomas (and pinch-hitting from Jason Lemkin during an IT glitch) was a great deep dive into where SaaS is, right now. #2. “Demo-Driven Revenue Acceleration: 3 Ways to Use Product to Engage

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16 Minutes #58: The Johnson & Johnson Vaccine and COVID Efficacy Rates

Andreessen Horowitz

In today’s episode of our news analysis show 16 Minutes, our topic is the ongoing buzz and the mixed news around the Johnson & Johnson vaccine, which … The post 16 Minutes #58: The Johnson & Johnson Vaccine and COVID Efficacy Rates appeared first on Andreessen Horowitz.

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Top 19 Real Estate Pros to Follow on Clubhouse

Nimble - Sales

In a digital-dominant world, new social platforms are popping up left and right to help people connect with their community and discover new groups of people with common interests. With that being said, Clubhouse is an emerging audio-chat iPhone app that launched in April 2020. People use Clubhouse to join learning sessions with influencers in […].

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How to Target Millennials Through Paid Ads

Neil Patel

Millennials are something of a mythical bunch in society. Much is said about their behaviors and preferences, yet many of the stories seem to contradict. Even narrowing down what age group millennials represent is challenging, and many people have differing views. This confusing picture makes it challenging to target millennials through paid ads, but don’t let it put you off.

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Stop Pitching on the First Message: Results from a 3-Month Experiment

Sales Hacker

How many times has someone reached out to you on LinkedIn because they want something from you that will only benefit themselves? More importantly, how many times has that actually converted to a deal? Have you ever wanted to actually follow through with a cold pitch you got on LinkedIn? Probably not. But plenty of sales reps continue down this road.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How Much Do Instagram Ads Cost?

Neil Patel

Instagram is a fast-growing social media platform known for appealing visuals and high-quality photos shared by individuals and companies alike. Instagram ads are paid content that show up with organic content in newsfeeds and stories. How much do Instagram ads cost to run? The answer depends on a few factors that include, of course, the budget you have to spend.

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Best Reporting Tools For SaaS businesses

Baremetrics

Reporting tools generate a 'sixth sense' about how vital functions of business operations are performing. Good reporting tools have a mix of functions that allow you to assemble data sources and look at a narrow subset of data. A good reporting tool allows you to analyze and submit data to end-users in an easy-to-read and shareable way. What factors affect the efficiency of a reporting tool?

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The Secret Sauce Behind Zuora Collect AI

Zuora

Payments are a critical aspect of the Subscription Economy, and there is a science to optimizing your collections strategies. Subscribers […]. The post The Secret Sauce Behind Zuora Collect AI appeared first on Zuora.

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The Ultimate Churn Modeling Guide For Customer Retention

Baremetrics

Why is churn modeling so important in this day and age? Everyone knows customer retention is good. Predictive analytics and modeling techniques make it easier to identify your high-risk customers. Without these kinds of metrics and forecasts, it is difficult to prevent clients from leaving. Fortunately, you can create a churn model and plan how you're going to cope with these drop out rates.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Secret Sauce Behind Zuora Collect

Zuora

Payments are a critical aspect of the Subscription Economy, and there is a science to optimizing your collections strategies. Subscribers […]. The post The Secret Sauce Behind Zuora Collect appeared first on Zuora.

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Next-Gen Startups, We’re Pledging $5B of Processing Just for You

Chargebee

As a part of Pledge for Startups, we have doubled the revenue processing limit from $50K to $100K in our Launch Plan! The Launch Plan makes Chargebee completely free for early-stage startups till they hit their first $100K in revenue.

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How Showpad Increased Close Rate 300% with an Advanced Account-Based Strategy

Sales Hacker

Learn the top-down approach from Dustin Deno, SVP of Global Sales at Showpad, that aligned their revenue team. They ditched the traditional sales methods and tactics to move towards an account-based approach. You’ll learn how to focus your team’s efforts on in-market accounts and how to use intent data to prospect more efficiently than ever. The post How Showpad Increased Close Rate 300% with an Advanced Account-Based Strategy appeared first on Sales Hacker.

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Chargebee vs. Chargify: Which is the better fit?

Baremetrics

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. This article takes a closer look at these two platforms and how they can work for your business. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions. Chargebee is not a payment gateway directly, but integrates with tools like Stripe to do more subscription management and analytics beyond transactions.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Rakam now supports dbt Core as data modeling layer

Rakam

Most business intelligence products in the market usually come with an embedded transformation engine that lets you structure the data in a way that you want to analyze. Let me start with how it works and later I’ll tell you why it’s not best practice to structure your data in BI tools today and how our dbt Core integration might be the solution: Tableau has [Prep] and PowerBI has [Data Prep] as their transformation engine.

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The Ultimate Churn Modeling Guide

Baremetrics

Why is churn modeling so important in this day and age? When you lose clients with a subscription, you lose a lot of pending income. Just a few customers dropping off the list can wreak havoc on your business. Everyone knows customer retention is good. You may even have a plan in place to help keep your customers around, but how do you model your churn rate so you can better forecast?

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Rakam now supports dbt as data modeling layer

Rakam

Most business intelligence products in the market usually come with an embedded transformation engine that lets you structure the data in a way that you want to analyze. Let me start with how it works and later I’ll tell you why it’s not best practice to structure your data in BI tools today and how our dbt integration might be the solution: Tableau has [Prep] and PowerBI has [Data Prep] as their transformation engine.

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Why I Bought Roblox Shares, Despite Disliking Their Games

OnStartups

I've spent some time on Roblox. My reason is simple. I have a 10 year old son, and he likes loves it (second only to Minecraft). I'll be honest. I do not like the games on Roblox. I find them formulaic and repetitive. Many of them also have what's called "the grind" where you have to mindlessly click on something in order to make some arbitrary number go up (see: Lifting Simulator for an example).

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Rakam now supports dbt's schema.yml files as data modeling layer

Rakam

Most business intelligence products in the market usually come with an embedded transformation engine that lets you structure the data in a way that you want to analyze. Let me start with how it works and later I’ll tell you why it’s not best practice to structure your data in BI tools today and how our dbt integration might be the solution: Tableau has [Prep] and PowerBI has [Data Prep] as their transformation engine.

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Mar 15 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Lancaster, PA, US Organization: Benefix As a Director of Customer Success, you will build and manage all facets of the new customer onboarding and implementation schedule. Assist sales in contract terms and expectations. Influence future lifetime value through higher SaaS adoption, customer satisfaction and increase renewal rates to reduce churn.

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A Beginner’s Guide to Successful Email Marketing

Neil Patel

Is email marketing dead? With all the talk of video, artificial intelligence, virtual reality, and chatbots, it sometimes seems like email is long past its prime. But if you think email is dead, you’re missing out on the real metrics. The truth? Email marketing is still going strong and is possibly the best possible strategy to grow your business. The proof?

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How to Shift Your Business to a Subscription Model

FastSpring

Do you know what’s better than one sale? Multiple sales that happen automatically. That’s the beauty of subscription models. Of course, that’s an oversimplification. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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24 Ways to Make Your First E-Commerce Sale (Without Spending a Ton)

Neil Patel

As an online merchant, making your first sale is as symbolic as it is necessary. Completing the first sale sounds straightforward enough, yet the optimism and reassurance it brings can make it the biggest turning point in the life of your business. However, don’t let the simple concept of a first sale mislead you. Obtaining that first customer can sometimes be a long, arduous battle.

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Top 10 Customer Data Platform (CDP) Companies

SmartKarrot

If you wish to gain valuable insights from the minds of potential prospects and suitable customers, customer data platforms should be your go-to. These platforms are a centralized hub, pooling a bunch of data from multiple sources and clubbing it onto a unified database. And they are intelligently designed to connect to the customers and create a customer profile.