Mon.Mar 16, 2020

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Top 18 SaaS Analytics Tools for 2020 (By Use Case)

The Daily Egg

We’re breaking down the top SaaS analytics tools into 4 key use cases—so you can mix and match the tools that meet your needs. The post Top 18 SaaS Analytics Tools for 2020 (By Use Case) appeared first on The Daily Egg.

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We Automated SaaStr’s Instagram for 6 Months, Here’s What We Learned.

SaaStr

It’s no secret that SaaStr is a small unit, we’re made up of less than 10 full-time employees. Sometimes having a lean team means that many of us temporarily wear several hats (sometimes all at once). We haven’t ever truly had a dedicated social media manager on our Instagram. We’ve had some help on Twitter, Facebook, and LinkedIn with a few times where we had one individual spanning all four platforms but with so much to do, Instagram, our weakest social platform, fell b

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Intercom’s response to the spread of Covid-19

Intercom, Inc.

In this unprecedented and uncertain time, Intercom’s first priority is the health and wellbeing of our staff and their loved ones, the communities we work in, and the customers we support. We wanted to share what steps we’ve been taking in recent days to protect these groups. We hope these measures will also contribute, if even in a small way, to slowing down the spread of the virus.

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I’m a 1.5 years into our startup. We have a good operating agreement but didn’t require any vestment period for the founders. My partner now feels more valuable and wants me to dilute my equity from 40% to 20% and only 25% of the 20 is vested. Is this fair?

SaaStr

Q: I’m a 1.5 years into our startup. We have a good operating agreement but didn’t require any vestment period for the founders. My partner now feels more valuable and wants me to dilute my equity from 40% to 20% and only 25% of the 20 is vested. Is this fair? It might be fair. Sometimes, 1.5 years down the road, the relative fairness of Day 1 equity is still … fair.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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5 Tactics to Improve Your Follow-Up Cadence [With Examples]

Sales Hacker

There’s been a shift in how B2B organizations communicate through follow-ups and outreach. They’re taking a more B2C-like approach, optimizing the buying experience to win more business. Eight out of ten business buyers want the same experience as when they’re buying for themselves. This means that even in the B2B space, your buyers want ultra personalized experiences, they want their needs to come first, and they want on-demand engagement.

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How to Add Sales to Your SaaS Team Without Cannibalizing Your Marketing Funnel

Sujan Patel

Because I’ve built sales departments at multiple SaaS companies, I often get asked by other founders how they’ll know when it’s time to start a sales team. Here’s the bottom line, founders shouldn’t be doing sales. So if you’re a founder reading this, and you don’t have a sales team in place, know that there […]. The post How to Add Sales to Your SaaS Team Without Cannibalizing Your Marketing Funnel appeared first on Sujan Patel.

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PODCAST 101: Ownership Is Dead: 7 Mantras for Recurring Revenue with Luigi Mallardo

Sales Hacker

This week on the Sales Hacker podcast, we speak with Luigi Mallardo , Chief Revenue Officer at Woffu. Luigi is a long-time CRO and sales leader in the European community, and he’s also the chairman of the Barcelona Revenue Collective. Woffu is an HR SaaS platform for time optimization in companies between 100 and 2,000 employees. Let’s hear from Luigi about the subscription economy and the subscription business model!

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Three Things to Get Right When Monetizing IoT

Zuora

IoT is exploding. The Economist Intelligence Unit just released its latest IoT Business Index, and it’s worth a look. They […]. The post Three Things to Get Right When Monetizing IoT appeared first on Zuora.

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How to Ditch the Paper Trail and Store All of Your Business Cards on Your Phone

Nimble - Sales

Business cards were first adopted between the second and third century BC. Chinese officers used red paper to print their business cards. A card had to contain information about the name of the owner and their occupied position, there was no room for imagination. They couldn’t choose the color of their card either. The color […]. The post How to Ditch the Paper Trail and Store All of Your Business Cards on Your Phone appeared first on Nimble Blog.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Blissfully, aware

ProfitWell

Today, we’re working from… wherever. And—COVID-19 may be plaguing brick-and-mortar retail, but what’s the impact on subscription ecommerce? Plus, we’re eyeing Blissfully’s 2020 SaaS Trends Report. Listen wherever you get podcasts: Your top subscription news. Better get comfy. I am a sucker for a good ebook, so Trello’s Ultimate Guide to Remote Work immediately got me hooked.

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How Software Platforms Can Leverage Payment Facilitation As A Service To Gain Clients And Create New Revenue Streams

Agile Payments

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4 Examples of How a Personalized Digital Customer Experience Delivers Results

Teamgate

Today, customer experience defines a brand. Quality, variety, and discounts are important. Yet, they are minor when it comes to customers’ feelings. According to MarTechToday , by 2020 customer experience will be the biggest factor in brand differentiation. It will leave behind both price and product. So, customer experience improvement remains the top priority for digital marketers.