Thu.Sep 24, 2020

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Creating Value for Customers: How to Help Customers Thrive

Totango

Making your customers successful is ultimately about delivering value —you can create value for your customers by placing them in a position to grow their enterprise through the efficient use of your product to meet their business challenges. In strict business school translation, value is benefit minus cost. In a real-world sense, however, value is the potential for success a customer gains by partnering with you and your product.

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Best Business Process Management Software

The Daily Egg

What if you could hire a robot to take over repetitive tasks and manage essential parts of your business without you (or another human) having to lift a finger? It sounds like a futuristic, far-fetched idea, but thankfully it isn’t. In fact, leveraging the best business process management software is exactly like hiring a robotic […]. The post Best Business Process Management Software appeared first on The Daily Egg.

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What Happens When You Hire the Wrong VP

SaaStr

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? That when you make a mis-hire, you'll always look back and say you should have made a change 3-4 month earlier? Well, everyone is right. — Jason ?BeKind? Lemkin ?? (@jasonlk) September 24, 2020. A lot of classic SaaStr advice has been how to spot the best potential VPs.

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How fear of uncertainty is holding us back (and why it shouldn’t)

Predictable Revenue

A deep dive into the essence of fear, whether or not we should be fearful of the uncertainty we’re experiencing right now, how salespeople can fight the fear of missing quota, how sales leaders can erase the fear in their teams, and much more. The post How fear of uncertainty is holding us back (and why it shouldn’t) appeared first on Predictable Revenue.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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5 Things that Kill Startups with Y Combinator

SaaStr

Y Combinator CEO Michael Seibel is featured in one of our most-watched SaaStr videos of all time — so we were delighted to have him back during our SaaStr at Home event to share the top 5 things that kill startups after their seed rounds, and how to avoid them. In this tactical session, he highlights the trends he’s seen most commonly seen in startups that die and offers insights on the causes, symptoms, and solutions. #1 Fake product-market fit.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

User Pilot

[Editor’s note: If you’re looking for a more introductory resource on NPS and how to use it – check out our earlier Guide to NPS here.]. If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey.

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Journal Club: Degrading Drugs for Problematic Proteins

Andreessen Horowitz

In Bio Eats World’s Journal Club episodes, we discuss groundbreaking research articles, why they matter, what new opportunities they present, and how to take these findings from paper to practice. In this episode, Stanford Professor Carolyn Bertozzi and host Lauren … The post Journal Club: Degrading Drugs for Problematic Proteins appeared first on Andreessen Horowitz.

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Exploring Two Underappreciated MRR Growth Levers

Chart Mogul

In a recent post, we set out to answer the most common questions people have about MRR. Unsurprisingly, many of those rotated around the best ways SaaS companies can grow their MRR. In this article Travis Todd looks at two elements of MRR growth that often fly under the radar — expansion and reactivation. MRR is the scoreboard where you can rank how you are doing compared to other SaaS companies.

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Investing in Silo

Andreessen Horowitz

Since Marc Andreessen declared it 10 years ago software has eaten so much of the world — transportation, real estate, communication, banking, and more. Yet the agriculture industry (the stuff we actually eat!) has largely remained unchanged by technology, despite … The post Investing in Silo appeared first on Andreessen Horowitz.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Best Practices for Protecting Customer Data in 2020

Nimble - Sales

How well you protect customer data can directly impact your reputation and limit your organization’s progress. If people perceive that you fall short of safeguarding their information adequately, they’ll resist giving it to you. Some may even take their business elsewhere rather than continuing to support you. Here are six data privacy and protection best […].

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The 10 Best Adwords Companies of 2020

Neil Patel

Research shows Google Ads produces 3.5 billion interactions each day, and a 700 percent return on investment for advertisers. If you’re an advertiser, Google AdWords still generates a lot of revenue. The downside is the fact that many companies aren’t able to give their accounts the attention it needs to perform. If you’re in this position, it’s probably best to outsource your AdWords management.

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Revenue vs. Income: A Guide For Your Business

FastSpring

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income. As such, understanding the difference between revenue and income is essential for any enterprise’s longevity.

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This Sales Sequence Sat in Our CRM for Months. Then It Improved Our Conversion Rate by 5%.

Sales Hacker

The product you were selling six months ago is not the product you’re selling today — not if you’re improving it correctly. The team that was selling product six months ago is not the same team out there hustling leads today? —? not if you’re hiring and training right. That’s why targeting people who were interested enough to sit down with you, but never pulled the trigger is the perfect way to pull leads and big wins out of your existing database.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The SaaS Re-Creation Life Cycle

Frontegg

The SaaS market is constantly growing and as anyone who is a developer of a SaaS product today knows, you will find yourselves facing thousands of SaaS companies, new and old, who are all trying to create solutions to every possible business need and otherwise. Even in markets where there is a much higher barrier to entry such as Artificial Intelligence and Machine Learning, we are seeing huge levels of competition all around.

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5 Simple Steps to Great Social Media Content

Net-Results

“How do I write a good piece of content for social media posts?”. Of course, some of this is going to involve your creative process. So Step 1: learn how to write and how to write well. But let’s assume you’re already there! I’m going to make a second assumption for the sake of this answer: you’re posting on organic social and are looking to create social posts and blog posts to be cross-posted on social.

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Evolving Your Revenue Strategies for 2021 Growth

Sales Hacker

The post Evolving Your Revenue Strategies for 2021 Growth appeared first on Sales Hacker.

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Exploring Two Underappreciated MRR Growth Levers

Chart Mogul

In a recent post, we set out to answer the most common questions people have about MRR. Unsurprisingly, many of those rotated around the best ways SaaS companies can grow their MRR. In this article Travis Todd looks at two elements of MRR growth that often fly under the radar — expansion and reactivation. MRR is the scoreboard where you can rank how you are doing compared to other SaaS companies.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Subscription Economy News: Week of 09/21/20

Zuora

Every week, we bring you the top stories and analyses from the global Subscription Economy. A fresh publishing study argues that […]. The post Subscription Economy News: Week of 09/21/20 appeared first on Zuora.

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How to Build A Global Sales Team and Boost Your Growth

Sales Hacker

The post How to Build A Global Sales Team and Boost Your Growth appeared first on Sales Hacker.

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What’s Missing in Wired Guide’s to IoT

Zuora

For anyone relatively new to the topic, Wired recently published a Guide to IoT that does an excellent job of […]. The post What’s Missing in Wired Guide’s to IoT appeared first on Zuora.

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Why You Need Automated Billing in 2020

Subscription DNA

If there’s one thing 2020 has taught us – it’s to adapt. New changes are happening daily in the lives of people across the globe.… Read more. The post Why You Need Automated Billing in 2020 appeared first on Subscription DNA.

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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Managing Files in SaaS: Part 4 of Compliance Essentials in the SaaS Era

BetterCloud

This is the last blog post in our month-long series on compliance essentials. So far, we’ve looked at content scanning , audit logs , and SaaS app access privileges. Now, let’s talk about managing files in your SaaS environment. Specifically, we’ll explore best practices around managing files to control risk and comply with your data privacy and security program.

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3 Great Subscription Boxes for College Students

Subscription DNA

College is an important time for many people. It’s a time for exploration, experimentation, personal reflection, personal growth, and fun. In recent years, subscription boxes… Read more. The post 3 Great Subscription Boxes for College Students appeared first on Subscription DNA.

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Top 10 Surefire Ways to Improve Your Net Promoter Score

SmartKarrot

Being in the SaaS business, all of us grapple with this question: how do we set annual targets for Net Promoter Score ( NPS ) improvement. Unfortunately, there is no straight answer to this. It wholly depends on the market and your current stance in the business. Note that NPS now it is ubiquitous. Almost every company measures NPS and plans ways to improve it.

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Conversion Rate Optimization Consulting

Neil Patel

Are you currently running an online business? Do you think you can sell more of your products applying the same actions? Because that’s exactly what Conversion Optimization does for you. You’re using the same ads, landing/sales pages, and funnels but they just convert more. That’s something you absolutely want to focus on if you’ve been running ads for a long time but you haven’t found the formula for healthy scaling.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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Customer Success Scenario: How to Deal with Angry Customers (The Right Way)

SmartKarrot

Sometimes, in a high-pressure environment, your customer tends to lose their calm. There could be many reasons behind it ranging from bad customer experience to their internal matters. Nevertheless, angry customers are often seen as the biggest hurdle to cross in maintaining a positive relationship. Better to be always prepared for such situations and never giving upon them.

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The 5 Best Facebook Ad Companies of 2020

Neil Patel

2.6 billion. That’s the total number of people on Facebook today. This also means you get direct access to 2.6 billion people on a single platform. So why not make the most of this opportunity and use Facebook to market your products and services for generating leads and driving sales? Advertising on Facebook can be customized to suit your brand image and business goals.

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The Ultimate Guide to SaaS Pricing Models

SmartKarrot

There are many things that impact your business revenue. But the culmination of all the revenue-growth strategies is to decide the right pricing of your product. There are many SaaS pricing models in B2B that you can adopt. But which is the right one for you and how do you find it? We will see these details in this blog. The right pricing of a product depends on various factors.

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