SaaStr
JANUARY 13, 2021
Burnout is a real risk in SaaS. Not usually in the early days. But as time marches on — It’s a huge risk. . One piece of “evidence” — a lot of fairly successful SaaS startups all sell at about the same point in time … about 5 years in.
The Daily Egg
JANUARY 13, 2021
It’s easy to see how much technology is changing the real estate industry. Customers are more savvy than ever and expect a high level of attention and service before buying or selling real estate with your company. For real estate agents, digital tools like customer relationship managers (CRM) have made managing contacts, leads, and customers […].
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SaaStr
JANUARY 13, 2021
We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. Atlassian is a fascinating case study because it showed so many of us that developer-focused SaaS products can be huge, and not just huge, but huge even in competitive markets.
Intercom, Inc.
JANUARY 13, 2021
Our mission at Intercom is to “make internet business personal” – to enable online businesses to foster the same sort of relationships with their customers as “brick-and-mortar” businesses. . The focus on relationships is very intentional – frequent positive interactions encourage loyalty, and loyalty is the bedrock of every sustainable business. .
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Discover how these SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
SaaStr
JANUARY 13, 2021
Our “5 Interesting Learnings” series doing a succinct, deep dive of 5 actionable learnings from Cloud leaders have proved super popular, so we organized them in one place in a slick SaaStrU course, together with top sessions from the CEOs of Atlassian, Slack, Box, Zoom, Mailchimp and so much more! Take a look and catch up here : The post Check Out Our New, FREE SaaStr University Course: Growth from $20m to $2000m ARR appeared first on SaaStr.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Neil Patel
JANUARY 13, 2021
Twitter hasn’t had the easiest time adjusting to the new social media landscape. Facebook and messaging apps have been crushing the social media platform on paper. But, Twitter isn’t a ghost town. It has over 330 million active monthly users! Participating on Twitter is a lot more fruitful than you think. It’s an audience that can’t be ignored. I regularly tweet and use my Twitter account to promote my blog posts and other content.
Natalia Luneva
JANUARY 13, 2021
Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. To compare, for 89% of them acquiring new users is a high priority ( sour ce ). This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away.
Neil Patel
JANUARY 13, 2021
When Instagram launched in 2010 with its visually-focused platform, it disrupted the social media scene. So big was its success that it sparked a whole movement in photo styling. Instagram has since added video, but its focus has always been one-off visual experiences that are shareable but sometimes leave marketers trying to figure out how to provide context.
Nimble - Sales
JANUARY 13, 2021
Email marketing is one of the highest ROI digital marketing channels out there with 2019 sales totaling $7.5 billion. Moreover, even though it may seem like the inbox has lost its past vigor, the experts disagree. They see exponential growth over the years with 2026 revenues forecasted at $27.45 billion. Email marketing software has evolved […].
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Neil Patel
JANUARY 13, 2021
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. There is a tool that helps you create a repeatable and seamless workflow. A system that lets you look at the bigger picture of any given work process and its current status. A place where you can make sure your whole team is on the same page, so your boss doesn’t scream at you.
Zuora
JANUARY 13, 2021
By Dudley Duberry, San Francisco Office Manager As a person of color or a member of an underrepresented group, it […]. The post C-Crets to Advocating for Yourself at Work appeared first on Zuora.
Neil Patel
JANUARY 13, 2021
Yahoo Groups was one of the original online communities. You could use it to create or participate in online chats with people from across the world who have the same interests and ideas as you. A host of new online communication tools have been released in recent years. Many of these new platforms offer features Yahoo Groups doesn’t. After lagging behind their competitors for a few years, Yahoo Groups officially shut down in December of 2020.
User Pilot
JANUARY 13, 2021
Welcome screens in SaaS apps are an underutilized piece of real estate that can be so much more than just a welcome message. A well-designed welcome screen can have a significant impact on your new user activation, satisfaction level, and ultimately – churn and retention. They can help you convert more users from viral user referrals. If you think I’m overselling it – keep reading.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Sales Hacker
JANUARY 13, 2021
Nearly a year in and we’re still not ready to call it a new normal just yet. With the shift to work from home, remote selling has become a cornerstone of successful sales strategies in 2020. And with a new year just around the corner, many sales leaders are wondering how to navigate the uncertainty of 2021. Life is still very much in flux, so we decided to ask the sales community how they’re doing: what’s working, what’s not, and how WFH frontline reps and sales leaders are adjusting to moving i
OpenView Labs
JANUARY 13, 2021
At first glance, using a product led growth (PLG) strategy to sell a solution with a relatively small, high-level audience might not seem like the most effective plan. But first impressions can be deceiving. Take security tools, for instance. Most are sold with a top-down approach that focuses on enterprise security teams. The problem: There’s a relatively small number of these teams to target.
SaaS Metrics
JANUARY 13, 2021
Are you a web scraper who extracts data from websites and content platforms? Then, you should use rotating proxies for the purpose. These proxies cloak your IP address by rotating it continuously to remain undetected by the target websites. Nowadays, web scraping has become complicated due to bans imposed by wary websites, and a quality scraper and good proxies are needed.
OPEXEngine
JANUARY 13, 2021
If 2020 is remembered as the year of COVID-19, we also think 2021 will be remembered as the year of change. Putting aside everything else, let’s just focus on what’s changing in SaaS in 2021. Cloud and SaaS companies overall benefited from the dramatic shift to digital and remote work in the US and around the world since March 2020. That doesn’t mean that 2020 wasn’t hard to manage through, but overall as a sector, SaaS companies grew revenue and valuations skyrocketed.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SaaS Metrics
JANUARY 13, 2021
In 2021, a lot is expected to change concerning the eCommerce market. One of the significant factors contributing to this change is consumer insights. As there is more competition in the industry than ever, the need for providing the customers exactly what they want has increased. There are so many options for a customer that if a brand does not offer what they want, they will immediately move on to the next brand.
Sales Hacker
JANUARY 13, 2021
Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. This article was written for technology professionals who would like to learn more about OEM deal strategies and structures. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.
SaaS Metrics
JANUARY 13, 2021
One of the common problems that many iTunes users encounter is duplicate files in their music library. This could happen for many reasons; maybe you have your iTunes set to add songs to your Library when you add them to a playlist. Another reason is that you may have downloaded different versions of the same song, or perhaps you have added a folder that already contains duplicate files.
SmartKarrot
JANUARY 13, 2021
Role: Vice President of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Ceros As a Vice President of Customer Success, you will increase Customer Publish rates and expand users and use cases at existing clients. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SaaS Metrics
JANUARY 13, 2021
Given its role as an indigenous sportsbook, Megasportsworld, fondly referred to as MSW, gets compared to its foreign contemporaries. This article considers the web-based rating and delivery of the MSW betting company. Our author Evelyn Balyton lends her experience in this article to break down everything you need to know about MSW’s internet accessibility in the Philippines.
SmartKarrot
JANUARY 13, 2021
Unsatisfied and unhappy customers would not only provide negative, appalling feedback but also go about and share it with their groups. Although it might tarnish your brand reputation, it is equally important to reconsider your customer experience and revamp accordingly. When it comes to assessing a customer’s perception and feelings towards a brand, Net Promoter Score comes into play.
SaaS Metrics
JANUARY 13, 2021
Dear Reader Are you planning to start up a new website? Choosing the right web hosting company is indeed an important piece of research for you. However, the availability of an ample number of options in the market may trouble your way towards making a perfect choice. Also, if you have tight-budgets, the decision becomes even more difficult as finding something that is feature-rich, cost-effective, and high-quality is not a piece of cake.
SaaS Metrics
JANUARY 13, 2021
The competition to attract attention and get more customers is very high. So, to beat your competitors, you need to use a variety of marketing methods, including digital marketing and email marketing. To that end, starting today, let’s look at some of the best email marketing techniques that can maximize ROI. People around the world are looking for startup opportunities, which means startups may need a strong advantage to complete their competition.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
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