Wed.Dec 16, 2020

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SaaS Operations and the Road Ahead for Enterprise IT

BetterCloud

Our CEO David Politis recently wrote that 2020 would prove to be the tipping point for SaaS adoption in the enterprise. In a recent report by Forrester Research titled “ Best Practices for Software-As-A-Service Operations ,” Politis’ notion was confirmed—again. As part of this report, Forrester interviewed enterprise IT leaders to understand the current challenges and best practices for mastering SaaS at scale.

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Best Reputation Management Software

The Daily Egg

You want to try out a newly-opened restaurant in your neighborhood. But before making reservations, you do a quick Google search and ask friends to find out more about the restaurant – how the food tastes, the kind of service they offer, and whether the ambiance is uplifting. Would you still visit the restaurant if […]. The post Best Reputation Management Software appeared first on The Daily Egg.

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If Your VP Sales Isn’t Going to Work Out — You’ll Know in 30 Days

SaaStr

We’ve talked a lot on SaaStr about how to make that critical hire: the VP Sales. I’ve done it right, and I’ve done it wrong. When it’s good … it’s just so good. It all clicks. But when you make a mis-hire, it’s about the worst mis-hire you can make. Because you’ll lose not just some incremental revenue, but potentially far more.

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5 Predictions for 2021

Tom Tunguz

Every year, I make a list of predictions and score last year’s predictions. 2020 is a year that defines the long tail events, twelve months in which black swan after black swan event seemed to hit the press. Each morning I held my breath as I checked the news wondering what headline could top yesterday’s bombshell. Here are my predictions for 2021.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The 5 Characteristics of a Great Sales Leader

SaaStr

Q: What makes a great sales leader? The best sales managers / directors / VPs: Recruit great team members. Sales requires a linear number of hires to grow bookings. So you have to be a great recruiter to scale. In fact, the best sales leaders always upgrade the team within 60 days of taking a new role. It’s the most sure-fire way to hit the plan.

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Building a great sales team: How Intercom fosters and maintains its sales culture

Intercom, Inc.

Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? Whether they’re stuck in outdated ideas about what sales teams look like and how they work, or they simply aren’t investing in their reps’ growth the way they should be, many companies have yet to unlock the full potential of t

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6 Advanced Affiliate Marketing Strategies to Try

Neil Patel

You’ve poured a ton of time into creating a blog. You are regularly posting content, so you’re starting to build up an audience. At some point, you’ll probably want to monetize it , right? Why not get all that hard work to pay off? So, you dive into affiliate marketing, which has a lot of earning potential. A study from VigLink (now Sovrn) shows that affiliate marketing is the biggest revenue generator for publishers after Google AdSense.

Strategy 134
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What’s New to Nimble? Here’s What We’ve Been Up To in 2020

Nimble - Sales

We’ve been busy over here at Nimble! 2020 has been a challenging year for many businesses, which is why we’ve rolled out some awesome product updates to deliver the best CRM experience for our community. We’re continually working to improve our CRM platform to make sure you get the most out of every interaction with […]. The post What’s New to Nimble?

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New Trends in Customer Success You Need to Know About

Totango

Keeping up with new trends in customer success can help you promote repeat business and prevent customer churn. Here are four of the latest trends you need to know about: Automating customer success with out-of-the-box templates. Incorporating artificial intelligence for smarter success solutions. Optimizing customer experience with personalization.

Trends 71
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Use Forward-Looking Metrics to Improve Sales KPIs Today

Nimble - Sales

In the era of free content, there’s hardly much info about how to use forward-looking metrics to improve sales on the net. As Nimble is the CRM of choice for contact and task management, calendars, emails to hundreds of thousands of users, we decided to share our straight-from-the-field insights on the topic. If you’ve always […]. The post How to Use Forward-Looking Metrics to Improve Sales KPIs Today appeared first on Nimble Blog.

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Payments Predictions 2021

Finix Payments

No one could've predicted the year that 2020 has been. Despite the changes thrown our way, we're still excited about what's to come as we look forward to the future of fintech in 2021! While our year has looked very different, thanks in large part to Covid-19, we've still had so many incredible highlights. Back in April, we launched.

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Subscriptions: The Gift that Keeps on Giving

Chargebee

How subscription gifting can give a boost to your business this holiday season - and beyond.

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How to Grow a Facebook Group

Neil Patel

Facebook now has over 2 billion active monthly users. Nearly 1 billion of those users participate in Facebook Groups. Creating a group of your own is an inexpensive and effective way to reach your target market. If you’re not already familiar with Facebook Groups , it’s essentially a community within Facebook’s platform that users can join and participation is encouraged.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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The Basics Of Making an Ebook

FastSpring

If you’ve been dreaming of creating an ebook about something you’re fiercely passionate about and want to share your expertise with the world, you’ve come to the right place. Heck, you’ve come to the right place even if you’re not sure what you want to write about; you just know you want to know how to make an ebook. Who can blame you, since ebook sales continue to dramatically increase annually and aren’t showing any signs of slowing down.

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Dec 16 – Customer Success Jobs

SmartKarrot

Role: Vice President of Global Customer Success Location: Remote, United States Organization: Fourth As a Vice President of Customer Success, you will design, implement, and manage customer insight and sentiment programs, delivering churn and net retention planning, and driving bookings growth. Ensure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes.

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Why You Should Build Interactive Tools to Increase Sales

Neil Patel

The average American sees up to 10,000 ads and brand messages every single day. Sounds a little overwhelming, right? That’s because it is. After seeing this many ads every day, viewers simply stop noticing them—meaning they aren’t engaging with them. As a result, you miss out on sales opportunities. You need to go further to engage your target audience and convert them by personalizing the whole marketing experience through interactive marketing tools.

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ChurnZero Named in Northern Virginia Tech Council 2020 Tech 100 Honorees

ChurnZero

NVTC Tech 100 awards celebrate the most innovative technology companies and top tech executives in the region. ChurnZero was recognized as a Tech 100 Company and our CEO, You Mon Mon was named a Tech 100 Executive. . Northern Virginia Technology Council (NVTC), the membership and trade association for the Norther Virginia technology community, today announced the 2020 NVTC Tech 100, a list of groundbreaking companies, leaders and innovators within the Greater Washington region’s technology

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Best Webinar Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Looking to dive right in? My top recommendations for webinar software to suit just about every business need are Demio , Livestorm , or EasyWebinar. With so many people working from home, it’s become even more apparent as to just how important it is to stay connected with your audience.