Tue.Oct 13, 2020

Building Resolution Bot: How to apply machine learning in product development

Inside Intercom

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day.

Why Sales is a Tough Job


Q: Why are sales jobs the worst? Here’s why sales is tough: Can’t hide — not for long. At some point, you have to put real points on the board. Everyone will know. But in many other roles, you can sort of skate by if you aren’t too senior. Get a lot of No’s. A lot of them. Most of us can’t take it.

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PODCAST 131: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh

Sales Hacker

Today on the show we’ve got Ryan Walsh, founder and CEO of a company called RepVue, a place where you can get objective third-party information. Actually, it’s first party, objective information from reps themselves about how much people make at different companies.

5+ Basic Tips to Assigning Leads to Your First Sales Reps


Some of the ideas in this post are … basic. So forgive me. But I’m going to include some of them as I’ve noticed that as SaaS explodes, more and more SaaS companies do better and better in more and more interesting spaces. But they also just miss some of the very basics sometimes.

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Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Cold Email Grader: Send Better Emails With AI

Sales Hacker

With a cold email, you can either drive hundreds of thousands in pipeline or send your prospects running for the hills. . We have plenty of resources on writing effective cold emails at Sales Hacker.

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The Ultimate Guide to B2B Local SEO

Neil Patel

Is your company tapping into its local customers through B2B local SEO? Although business-to-consumer (B2C) brands often leverage local marketing, business-to-business (B2B) ones tend to take a broader approach.

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Bio Eats World: Biology by Design

Andreessen Horowitz

We’re at the dawn of a new era where we’re truly able to design biology: from genetically engineered cotton, to meat made from plants, to incredibly complex new therapies composed of engineered cells and genes.

The Entrepreneur’s Guide of Outsourcing Work Without Losing Quality

Neil Patel

No matter what industry you’re in, there’s always more work than time to do it. This means that there is always something lacking, always more work to be done, and new companies often fall behind their expectations and deadlines.

Top 10 Customer Success Takeaways from BIG RYG 2020


Don’t know about all of you, but we are still on a conference high from an amazing first ever BIG RYG virtual conference last week. If you attended, than you know how jam packed our lineup was.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Guide to SaaS HR Software and Top 5 Solutions

SaaS Metrics

Introduction Implementing an effective HR strategy and using the right tools to achieve organizational goals is something managers cannot ignore in today’s competitive market. HR is among the most important processes businesses of all sizes should consider optimizing.

How CFOs can lead a budgeting and planning transformation


Instead of considering the budgeting process a rote exercise or an operational hurdle, CFOs and their companies can use it as a significant opportunity. This is now of greater importance given the impact of the COVID-19 pandemic.

8 Smart Tips to Promote Your Small Business on Instagram

Nimble - Sales

Having millions of daily users, Instagram has turned out to be one of the most popular social media networks all over the globe. Right now, most of the big brands and eCommerce monsters have an account on Instagram, advertising their products, and promoting their business.

SaaStr Scale Roundtables: Real Time Engagement = Real Time Value


Over the course of six months, we have delivered impactful and actionable content to 50,000+ attendees, 500,000+ live stream viewers, gained 1M+ social media impressions , and there’s ONE remaining event of the year. .

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

The 6 Step Guide to Writing Listicle Content

Neil Patel

Regardless of how you feel about listicles, you’ve probably read a number of them. Listicles help present a large amount of information in small, easy-to-scan, numbered sections.