[Q&A] Customer Success Maturity Model: Know Where You Stand
ChurnZero
MAY 7, 2021
In the rapidly maturing field of Customer Success, if you don’t stop to take stock of the strategy, processes, people, and technology that guide you, it’s easy to lose sight of where you are, and more importantly, where you’re headed. Higher Logic joined us to walk through our new Customer Success maturity model to help you better understand if your Customer Success game is lagging behind or leading the way.
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