Thu.Mar 19, 2020

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One Thing to Maybe Build Now: A Great Dashboard

SaaStr

Depending on who you are, and what you do, sales may or may not have slowed way down. But one thing I do know: the best SaaS companies will come out of this time with the strongest products. They will keep innovating. And I also know that the best investment you can make today is in your existing customers. The vast majority aren’t going anywhere, and may even upgrade to more seats.

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How to turn 100 LinkedIn profiles into 10 meetings with Tom Abbott

Predictable Revenue

To achieve exponential growth, a consistent source of predictable opportunities is needed. That source is outbound sales. Tom talks about how he sources and closes leads on every salesperson’s favorite social media site, LinkedIn. The post How to turn 100 LinkedIn profiles into 10 meetings with Tom Abbott appeared first on Predictable Revenue.

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How do I deal with “clients from hell”?

SaaStr

Q: How do I deal with “clients from hell”? Hire them a dedicated resource. Hire someone outside your core team to talk to them, hear them, and own their issues. Sometimes, that’s all it takes. Sometimes, they just need to be heard. Again. And again. And again. But that takes its toll on your core team. They need a break. They can’t handle endless drama from your “worst” customers.

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Six Startup Disciplines for Challenging Times

Tom Tunguz

I wrote earlier this week about estimating the impact to growth rates during this challenging time. Speaking with startups, I’ve collected a list of disciplines that are going to become very important in the next period. First, transparent communication. David Sacks wrote Happy Talk versus Hard Talk , which is an excellent post on how to communicate during a crisis.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What are the pros and cons of using cartoon characters in SAAS product videos?

SaaStr

Q: What are the pros and cons of using cartoon characters in SAAS product videos? My data here is a little dated, but there is a body of data to suggest “cartoon characters” can make a new product especially appear approachable. Not Bugs Bunny cartoons, but rather friendly, animated graphics. I didn’t believe it myself. So we build 5 new product landing pages back in the day, 2 with stock art, 1 with long text, 1 with a cartoon of a smiling person, and 1 with a cartoon of a robot.

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More Trending

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The Secrets to Managing a Remote Sales Team

InsightSquared

Sales teams across the country are being forced into remote work situations in response to the COVID-19 crisis. This places many of you into a new and potentially uncomfortable situation. Rest assured, you are more prepared than you think. However, for some extra guidance, here are some best practices for managing a fully remote sales team from our very own sales leaders. .

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How To Run Better Remote Team Meetings + Free Template

Inturact

Does COVID-19 have your team stuck working at home? Here's our proven process on how to make sure your team stays productive even if everyone's working from home. First, let's set the stage. You're running a remote team meeting for the first time with the entire team working from home. As a consequence, the tone of the call may be completely different than when everyone is in the office.

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The New (Breakout) Growth Formula: Customer Success + Predictive Sales

Sales Hacker

Here’s an important, and often overlooked, fact about B2B sales and marketing: Your customer data holds all the keys you need to grow your business. To succeed, you need to trust the data and step into predictive sales. It’s not as easy as it sounds, though. Many sales and marketing leaders try to get cute and overthink their targeting, messaging, content creation, etc.

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Working Remote? Here is the Best Group Chat Software for Teams

Nimble - Sales

Today, many companies actively use chat programs for business due to the coronavirus pandemic. Regardless of the size and scope of activity of the enterprise, members of the staff can use team messengers to optimize their work. Why Should You Use a Chat App? Using the office chat programs can significantly increase team productivity. After […].

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Keep Your Company Aligned While Your Whole Team Works Remotely

OpenView Labs

As an executive coach who works with CEOs of startups as well as Fortune 500 companies, I’ve often helped my clients think through a crisis and regularly work with them in maintaining alignment in a remote environment. Now as the world faces this pandemic, both of these topics are critical for everyone. Right now it’s important for you as a leader to proactively keep everyone connected and aligned to ensure that the business is moving forward as best it can in this new situation.

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How to Protect Your CRM From a Data Breach

Nimble - Sales

Customer Relationship Management software (CRM) is a game-changing tool for organizations. Companies looking to improve their services, increase their revenue, and grow their client base can benefit from using CRM. As the name implies, CRM software enables organizations to manage their clients effectively. Businesses can store valuable customer data that can help build meaningful relationships. […].

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Nir Eyal On Getting Stuff Done Without Distraction [Podcast]

OpenView Labs

After Nir Eyal wrote the B2B product bible Hooked: How to Build Habit-Forming Products in 2013, he turned his attention toward how to break habits—bad ones. Listen in to hear Nir explain why our distraction isn’t just a tech problem, the myth of ego depletion and whole lot more. ? ? ?. The post Nir Eyal On Getting Stuff Done Without Distraction [Podcast] appeared first on OpenView.

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The Biggest Mistakes to Look Out for in Influencer Marketing

Nimble - Sales

Influencer marketing is huge nowadays. And no wonder: when done right, it can expand the visibility of your brand and help you humanize it. But notice the “when done right” part. Indeed, the desire to ride the hype train of this relatively new marketing technique sometimes leads companies to missteps that are damaging to their […]. The post The Biggest Mistakes to Look Out for in Influencer Marketing appeared first on Nimble Blog.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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How Do You Know You Can Trust Your Subscription Metrics?

Chart Mogul

Are you responsible for getting subscription metrics like MRR right? At ChartMogul, we auto-generate subscriptions and metrics from invoices and transactions — we believe this gives you the most trustworthy picture of where your business stands at the moment. I want to tell you why. Why is my MRR different from what I see in our billing system? This is a common question we hear from customers.

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How do we pick back up again?

ProfitWell

In this episode, we’re diving into (and deleting) your delinquent churn. Plus, we see a not-so-surprising boost in demand for Deliveroo and Netflix. What does this mean for other businesses, though? To wrap, a bit on generational stereotypes in the workplace. They may not be as prominent as you’d think. Thumbnail image by John F. Malta, New York Times.

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How Do You Know You Can Trust Your Subscription Metrics?

Chart Mogul

Are you responsible for getting subscription metrics like MRR right? At ChartMogul, we auto-generate subscriptions and metrics from invoices and transactions — we believe this gives you the most trustworthy picture of where your business stands at the moment. I want to tell you why. Why is my MRR different from what I see in our billing system? This is a common question we hear from customers.

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Bailey Richardson on creative ways to move user communities online

Intercom, Inc.

On this week’s show we’re revisiting a chat I had in October last year with Bailey Richardson, co-author of Get Together , a book that tells you everything you need to know about fostering community. We know that nurturing a sense of community is so important at a time like this, so I caught up with Bailey to get her advice on how companies and groups can cope in the current climate.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla