Thu.Apr 08, 2021

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Selling Into Ever-Changing, Highly Regulated Industries: Healthcare Edition

Predictable Revenue

Mac McKellar, National Sales Director at Nona Scientific, joins Sarah Hicks on the second episode in the Selling into Ever-Changing, Highly Regulated Industries series on the Predictable Revenue Podcast. The post Selling Into Ever-Changing, Highly Regulated Industries: Healthcare Edition appeared first on Predictable Revenue.

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Raising Your First VC Round? 5 Tips to Managing Your VCs Afterwards

SaaStr

A few thoughts if you haven’t raised venture capital before: 1. Remember you have to prove yourself, still. Yes, you got the $$$, and they really can’t get it back, and probably they can’t fire you if they don’t control the board. But remember your VCs barely know you, and they just wrote a big check (for them) most likely. You still have to prove yourself as (x) a great visionary, (y) someone able to recruit and retain a great team, and (z) a careful custodian of the investors

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Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

Intercom, Inc.

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking.

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Microsoft: Bosses Are Doing Better Than Their Teams During Work-from-Home

SaaStr

There’s an exercise I’ve quietly done for about 6 months. Every time I talk to a top CEO, founder or VC over a Zoom catch-up, I first ask them, “How are you doing, 1-10? Overall?” They aren’t used to the question, but after pausing, most have done pretty well during Covid. It’s not that anyone wanted a pandemic, or the disruption.

Cloud 216
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Best Outbound Telemarketing Services

The Daily Egg

A telemarketer needs to be able to manage campaigns, follow promising leads, keep track of all their calls, and hopefully close a lot of sales. We spent days analyzing all the different options out there on key criteria like automation features, reporting, and price to ensure only the best made it on our list. The outbound […]. The post Best Outbound Telemarketing Services appeared first on The Daily Egg.

Pricing 195

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What is IaaS? How Does it Affect Your e-Commerce Site?

Neil Patel

Cloud computing has taken over in recent years, and it offers many opportunities for businesses and users. The terminology can be a little complex though, and like with many IT-related things, there are lots of acronyms that get thrown around. IaaS is one acronym you might have seen, but what does it mean, and how can it affect your e-commerce store?

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Startups: Tools Are Bought, Transformations Are Sold

OnStartups

One thing that I wish I had learned earlier in my entrepreneurial career is this: Tools are bought, transformations are sold. Here's a clip of a talk I gave at the SaaStr conference that elaborates on this. First, let's talk about the difference? What do I mean by tools, and what do I mean by transformations? Tools. Sometimes, the product you are selling is in a category that is well understood.

Scale 109
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How ready is your business for usage-based billing?

Navint

Many enterprises are in the process of shifting from a one-time transaction to a recurring revenue model, which commonly includes both subscription and consumption-based models. In the B2C world, companies may be able to navigate this change through fixed fees and an “all-you-can-use” pricing structure. But on the enterprise side, customers require far more flexibility.

B2C 98
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Usage-Based Pricing 2.0

OpenView Labs

Back in November I started writing about why forward-thinking SaaS companies are shifting to usage-based models. While many of the most successful public and private SaaS companies were already usage-based, there wasn’t a clear playbook on the complexities of scaling a usage-based business. Yet pivoting from traditional subscriptions to usage-based can be just as big of a shift as making the leap from on-prem to SaaS.

Pricing 97
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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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The 4 Major Problems with Using Spreadsheets for Commissions (and How to Solve Them)

Sales Hacker

If you’re using spreadsheets for comp and commissions tracking, you should ask yourself if that’s appropriate. What are the risks of using spreadsheets and how do you know when it’s time to shift to something a little safer and more scalable? The post The 4 Major Problems with Using Spreadsheets for Commissions (and How to Solve Them) appeared first on Sales Hacker.

Sales 75
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Your Favourite Sales Technology

yoursales

Your Favourite Tools for Sales. Of course we’ve been sharing a vast amount of sales tech here over the years. We thought it would be nice to enable you to share your favourite sales tools or simply to share what we may have overlooked. Feel free to use the form below to share your own sales technology gems. The full list is still available in its current form here.

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Top Factors Impacting the SaaS Business Environment for 2021 – Part One

OPEXEngine

What Are the Most Significant Factors Impacting the Business Environment for Your Company in 2021? It’s not Covid (at least directly). It’s not government regulation. Access to capital is not a big issue either (there’s more capital flowing into tech than ever before). Fundamental shifts in customer buying, big changes in workforce expectations, and rapid movement in the competitor landscape are what SaaS companies expect to have the most impact on business in 2021.

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How to Scale Personalization in Your Outbound Prospecting Efforts

Sales Hacker

How do you set up your GTM teams to actually bring in a more human-centric approach and continue to build personal relationships without sacrificing scale? The post How to Scale Personalization in Your Outbound Prospecting Efforts appeared first on Sales Hacker.

Scale 61
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Three Ways Subscriptions Will Help You Thrive in the Ecommerce Era, and How to Get Started

Chargebee

2020 marked a tipping point in modern commerce. Suddenly, retail businesses found themselves struggling to keep up with a dramatic spike in demand as ecommerce sales skyrocketed.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

User Pilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. We live in an era of big data. According to Hosting Tribunal , more data was created in the last two years than in the rest of human history combined!

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Startups: Tools Are Bought, Transformations Are Sold

OnStartups

One thing that I wish I had learned earlier in my entrepreneurial career is this: Tools are bought, transformations are sold. Here's a clip of a talk I gave at the SaaStr conference that elaborates on this. First, let's talk about the difference? What do I mean by tools, and what do I mean by transformations? Tools. Sometimes, the product you are selling is in a category that is well understood.

Scale 52
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UK gov secures vendors for £1.5bn software services deal

ITPro

Crown Commercial Service establishes a framework for the design and implementation of software for central gov and public bodies

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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

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Customer Success for Product-Led Growth: All You Need to Know

SmartKarrot

It is hard to acquire new customers and that is a known fact. To ensure that customers are retained, they need to like the product and be loyal to it. And the latest buzzword is product-led growth. Product-led growth is one where the key growth facilitator is the product itself. This means a shift to a product-led strategy leads to customer success.

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Solving the Marketing/Sales Attribution Problem Once and for All

Sales Hacker

If you’ve worked at a B2B company that uses an ABM strategy for their Go To Market and has an SDR team you have inevitably run into the problem of lead attribution. In B2C or e-commerce these problems exist, too. Was it the Facebook ad that helped us drive the sale? Or was it the blog, or the TV ad? What’s the impact of each? It’s hard to know.

Scale 93
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How to Use The Facebook Creative Hub

Neil Patel

According to a study by HubSpot, over 30 percent of marketers say Facebook Ads provide the highest return on investment. Struggling to see ROI with your ads? You’re not alone. It’s tough making a Facebook ad that stands out, appeals to your audience, and converts. Then there are all the different ad formats to consider, making sure your images pass the text checker, writing the copy, getting final creative approval–and that’s all before you set up targeting inside the Ads Manag

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April 08 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Alpharetta, GA, US Organization: Barracuda As a Director of Customer Success, you will increase renewal rates and reduce churn. Lead cross-functionally to drive and improve customer success. Develop and cultivate strong customer relationships while continually seeking opportunities to showcase Barracuda’s value propositions.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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How to Read Your Website Source Code and Why It’s Important

Neil Patel

Underneath all the images, text, and calls to action on your website lies your webpage source code. Google and other search engines “read” this code to determine where your webpages should appear in their indexes for a given search query. This is a quick guide to show you how to read your own website source code in order to make sure it is SEO-friendly.