Entrepreneur - SaaS

MAY 16, 2023

SaaS vs. custom software development: Which is the safest bet for you?

Software 98

Software Software Development Business Development 98

Tom Tunguz

MAY 16, 2023

Yesterday, the Enterprise Tech 30 List was revealed. Congratulations to all the winners (especially MotherDuck, Hex, & Omni)! I analyzed the headcount patterns within these companies to shed light on three questions : How are these top companies changing their headcount through the downturn? What percent of headcount is in product & engineering?

Headcount 238

Headcount Startup Scale Engineering 238

SaaStr

MAY 16, 2023

So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. It would be so great if we could all outsource sales, sales development, sales operations, and more. It really would be great. It’s just hard in practice to outsource something you don’t already know well yourself. Personally, I’ve seen it sort of work a few times — and that’s why I added “sort” as an option, and 26% of you also said it

Outsourcing Services 221

Outsourcing Services Outsourced Development Development Team Review Sales Hiring 221

IT World

MAY 16, 2023

There are vital national interests in advancing artificial intelligence (AI) to streamline public services and automate mundane tasks performed by government employees. But the government lacks in both IT talent and systems to support those efforts. “The federal government as a whole continues to face barriers in hiring, managing, and retaining staff with advanced technical skills — the very skills needed to design, develop, deploy, and monitor AI systems,” said Taka Ariga, chief data scientist

Artificial Intelligence 123

Artificial Intelligence AI Cybersecurity Government 123

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaStr

MAY 16, 2023

In the first quarter of 2023, global venture funding fell to $59 billion, down from a peak of $181 billion in Q4 2021. Deal sizes are falling, late-stage rounds are down by 45%, and funding rounds are taking longer to complete. Despite the challenges, there is still some good news: founders who launch companies in this market may be rewarded with a specific set of advantages.

Communication 189

Communication Startup Investment Strategy 189

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Let’s start!

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

IT World

MAY 16, 2023

With Google's I/O announcement expo now firmly in the rearview mirror, it's time for us to enter the inevitable next phase of any tech-tinted revelation — and that's the careful contemplation of everything we've just experienced. It's my favorite phase of all, personally, as it lets us really dive in and analyze everything with a fine-toothed comb to uncover all the subtle significance that isn't always apparent on the surface.

Development 89

Development 89

User Pilot

MAY 16, 2023

What are value metrics? Why do they matter? And how to find them? These are the key questions that our guide answers. We also examine a few examples of how companies use value metrics in their pricing strategy. Let’s dive in! TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

IT World

MAY 16, 2023

With Global Accessibility Awareness Day (GAAD) coming up on Thursday, Apple has rolled out a variety of new accessibility features to celebrate. While that's noteworthy on its own, industry watchers also know that what the company reveals in the weeks before its big Worldwide Developers Conference (WWDC) often has some bearing on what happens.

Innovation 82

Innovation Development 82

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

User Pilot

MAY 16, 2023

Ever wondered how you can implement contextual help that meets customers right at their point of need? Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. This article examines what contextual help is, why it’s necessary for SaaS companies, and how you can implement it in your product.

Payment Solutions 98

Payment Solutions Payments SaaS Payments Payment Services 98

IT World

MAY 16, 2023

Zoom is entering into a strategic partnership with Anthropic that calls for the latter company’s generative AI model to be integrated into Zoom’s Contact Center portfolio. In an announcement on Tuesday, Zoom also stated that the company had made an investment in Anthropic as part of the collaboration, but did not disclose the amount or terms. Anthropic also has backing from Google’s parent company, Alphabet, and its flagship AI, dubbed Claude , has been described as a chief rival to ChatGPT.

AI 81

AI ChatGPT Generative AI Investment 81

User Pilot

MAY 16, 2023

How can customer experience analytics help you achieve product growth ? According to a research study by Zendesk, 52% of customers will defect to competitors after having a single bad experience. Therefore, meeting customer expectations with each experience with your product is crucial. In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business.

Customer Lifetime Value 96

Customer Lifetime Value Artificial Intelligence SaaS User Experience 96

Andreessen Horowitz

MAY 16, 2023

It’s well understood that artificial intelligence is advancing like mad right now. What’s less appreciated is the role that data and infrastructure continue to play in these advances — whether that’s adding new data sources to train better models, building … The post 5 Founders on the Future of Data appeared first on Andreessen Horowitz.

Artificial Intelligence 83

Artificial Intelligence Data Generative AI AI 83

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

User Pilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. In this guide, we’ll go over the reasons why email marketing is important and showcase 12 SaaS email marketing strategies that you can use for your own email marketing campaigns.

Strategy 96

Strategy Marketing SaaS Onboarding 96

Andreessen Horowitz

MAY 16, 2023

“Solving consumer engagement is worth $1 trillion to our organization,” said a health plan executive to me one day. He was obviously being a bit sensationalist with the magnitude of the number, but it’s been a common thread in strategic … The post Investing in Hippocratic AI appeared first on Andreessen Horowitz.

AI 83

AI Investment Engagement 83

IT World

MAY 16, 2023

Amazon is working on infusing generative AI features akin to OpenAI’s ChatGPT and Google’s Bard AI to its shopping application and website in an effort to provide a more conversational experience, job postings on the company’s career section indicate. The job postings sought a senior development engineer for machine learning and another engineer to “rearchitect” the search engine or feature inside Amazon’s shopping application.

Generative AI 68

Generative AI AI Search AI ChatGPT 68

TurnKey Labs

MAY 16, 2023

Over the past few years, the healthcare tech sector has experienced dramatic change. The global pandemic has been a launch pad for innovative solutions and the digitization of the healthcare industry.

Healthcare 57

Healthcare Mobile Innovation Software Development 57

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Unbounce

MAY 16, 2023

In the words of Big Daddy Kane: “Managing social media ain’t easy.” There are countless channels: Twitter, Facebook, Instagram, Snapchat, TikTok, LinkedIn, just to name a few. Posts to write. Graphics to design. Reels to film. Cats to meme. The list goes on and on. To stay on top of it all… well, it’s a full-time job. But AI for social media can make it a whole lot more manageable.

Social Media 52

Social Media AI Artificial Intelligence Headcount 52

Chargebee

MAY 16, 2023

As the focus in SaaS moves from ‘solely growth’ to ‘growth and profitability,’ customer retention finds its long-due moment under the sun. In a world where acquisition costs and resistance to new sales are likely growing, ensuring your existing customer base can continue to grow with you is critical for your organization’s growth.

Retention 52

Retention Acquisition SaaS Sales 52

30 Day Leadership

MAY 16, 2023

In this episode, best-selling author and leadership coach, Nils Vinje, shares 5 essential steps to prepare for moving from an individual contributor to a manager. Podcast highlights: 1:39 - The most difficult shift - Why shifting from an IC role to a manager is one of the most difficult shifts? 5:06 - Importance of acquiring skills in advance - How acquiring the skills needed before getting into the next role can set you up for success?

Management 52

Management Leadership B2B Development 52

Chargebee

MAY 16, 2023

Subscription businesses know it’s imperative to provide excellent customer experience to your subscribers to maintain a healthy level of customer retention. The results are happy customers who return for additional purchases and recommend your products and services to others.

Retention 52

Retention Subscription Payment Features Business 52

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

SaaS Metrics

MAY 16, 2023

In today’s digital age, childcare software has become increasingly popular among childcare providers. It offers a more convenient and efficient way of managing a childcare center, making it an essential tool for any modern childcare facility. Learn about childcare software’s benefits and key features and how to choose the right solution for.

Software 52

Software Metrics SaaS Management 52

Chargebee

MAY 16, 2023

The late-2022 SaaS multiple compression is symptomatic of a mindset shift in the industry – that stability is, for now, more important than growth. Investors value companies based on net-dollar retention (NDR) and the Rule of 40, as rising interest rates and shrinking purchasing power put net-new sales under pressure.

Retention 52

Retention SaaS Sales 52

CloseSaaS

MAY 16, 2023

Sales managers have different needs than sales reps. So it makes sense to purchase a CRM that can accommodate them, too. Here are 5 top options.

Management 52

Management Sales 52

How To Buy Saas

MAY 16, 2023

In today’s rapidly evolving world, artificial intelligence has become an integral part of our daily lives. With its ability to gather vast amounts of data and process it efficiently, AI enables personalized recommendations and facilitates learning. This technology has also found its way into creative domains such as art, content creation, graphic design, and Photoshop.

AI Search 40

AI Search AI Software Review Artificial Intelligence 40

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments

Buffer Resources

MAY 16, 2023

✅ The Buffer team is currently accepting pitches for guest posts. If that should change in the future, we’ll update this portion of the page 🗒️ Due to the volume of pitches we get, we can only follow up on a select number of submissions. If you don't receive a response within two weeks, you’re welcome to send a new pitch for us to consider.

Social Media 25

Social Media Banking Education Trends 25

SmartKarrot

MAY 16, 2023

Role: Customer Success Manager Location: Rockville, MD, United States (Remote) Organization: CloudBolt Software As a Customer Success Manager, you’ll work with clients to guarantee overall CloudBolt success by guiding them through the onboarding process and customer journey and ensuring their complete adoption and satisfaction. Work cross-functionally with the departments of sales, support, engineering, and others.

Customer Success 19

Customer Success Forecasting Education Onboarding 19

SmartKarrot

MAY 16, 2023

As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. From silent hiring to hybrid work models, the landscape is constantly changing. It is fortunate that with the rise in technological advancements, it is constantly simplifying, streamlining, and enhancing the hiring process.

ChatGPT 10

ChatGPT AI Artificial Intelligence Interviewing 10