Inturact
APRIL 21, 2021
After working with hundreds of companies, we realized there is a big flaw in how B2B SaaS companies are tracking and leveraging their data for smarter growth. Many companies simply track everything and then dig for insights or hope an opportunity somehow stands out, and others don't have customer engagement tracking in place at all.
The Daily Egg
APRIL 21, 2021
Sales dashboards are where all your marketing efforts converge to paint a picture of what’s really going on. If you run a business and don’t have one, to put it lightly, you’re missing an important part of the puzzle. This is especially true if you’re looking to be a data-driven leader in your space. In […]. The post How to Build a Sales Dashboard appeared first on The Daily Egg.
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Tom Tunguz
APRIL 21, 2021
Startups used to raise once every 18 months. Today, we joke in Startupland that a startup is never raising and always raising. The implication is the most sought after companies often receive offers, whether they are in market raising capital or not. Take a moment to think through that statement with me. Venture capitalists and boards used to value a company every 18 months.
Predictable Revenue
APRIL 21, 2021
Sean Yuan, Business and Product Operations Specialist at MDTech, joins Sarah Hicks/Collin Stewart on this episode of the Predictable Revenue Podcast. The post Selling into Ever-Changing, Highly Regulated Industries – Part 3: Healthcare 2.0 appeared first on Predictable Revenue.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
The Daily Egg
APRIL 21, 2021
Almost every CRM features built-in reporting tools of some kind. Neglecting to use these tools will hinder your ability to understand buying patterns, where leads are coming from, and more. Luckily these reports aren’t hard to use once you familiarize yourself with them. This guide will show you exactly how to get the most out […]. The post CRM Reporting – The Complete Guide appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Neil Patel
APRIL 21, 2021
Although the concept only appeared a few years ago, everyone today knows what an “influencer” is. They are experts within a specific community who endorse or review products, software, or even thoughts within their field of expertise. Others in the community look to them when making their own purchasing choices. Influencers yield a lot of power.
Nimble - Sales
APRIL 21, 2021
Company Name: Selling from the Heart Number of employees: 2 – 10 Industry: Professional Training & Coaching Location: California, USA Integrations: Zapier Nimble Features: Social data enrichment, Nimble Prospector browser extension, email templates, email tracking, segmentation, tagging, multiple deals pipelines Tech Stack: G Suite, Kajabi, Nimble, Zapier, Drift About Selling from the Heart Selling From the […].
Neil Patel
APRIL 21, 2021
You want to get your products in front of the people who are going to buy them. When you get your products on eBay, you’re putting them in front of an audience of 185 million people , but with competition from over 1.7 billion listings, how can you make sure you stand out from the crowd? One way to ensure you’re getting your products in front of the right audience is to make use of eBay ads.
Baremetrics
APRIL 21, 2021
In this article, we shall get back to basics: What is SaaS finance, and what financial phases can you expect your business to go through? As a SaaS business, you’re competing not only for loyal customers and recurring revenue , but also for the attention of investors and major software companies who may want to purchase your product. When it comes to understanding finance for SaaS companies, there are key differences between more traditional financial models and SaaS-specific financial modeling
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
ChurnZero
APRIL 21, 2021
Where do you turn to for information? Customer Success is a growing industry, with more resources than ever before – but sometimes it can be hard to find the golden nuggets with the ever-increasing sea of content. Perhaps newsletters are a way of making sense of all the information that is out there by bringing some helpful resources right to your inbox.
Zuora
APRIL 21, 2021
By Natalie Louie, Senior Director of Product Marketing Strategy Goodbye, work-life balance. Hello, work-life integration. Or as Jeff Bezos would […]. The post Blending Activism With Your Career For Work-Life Integration appeared first on Zuora.
OpenView Labs
APRIL 21, 2021
Founders are constantly being pulled in different directions. Putting out digital fires, answering questions, knocking out administrative and logistical tasks. It can be difficult to sit down and finally knock out that: Article you’ve been meaning to write. UI component for an new feature. Pitch deck to prospective investors. Code for a new integration.
Baremetrics
APRIL 21, 2021
At Bigfoot Capital , we wanted to know how early-stage companies think about capital as a component of their business. To do so, we decided to ask 30 SaaS Founders their thoughts on raising money and venture capital. In this article, we break down the questions asked and the insights shared on raising capital for SaaS businesses. Let’s go! Key Takeaways from SaaS Founders.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Sales Hacker
APRIL 21, 2021
Why is it that the black people we see in executive positions at visible companies are typically in DEI positions? Why not sales? Why not marketing? In this panel discussion moderated by Gong’s Gabrielle Blackwell, four sales leaders will dig deep into their own experiences of misplaced ‘wokeness’ in sales culture. You’ll hear about the stories and experiences of what it’s like to be on the receiving end of well-meaning efforts that aren’t aligned to what would truly help folks from
Chargebee
APRIL 21, 2021
Average or slightly above the fold growth isn’t enough. In today's highly competitive SaaS world, growth has become a point of parity.
CloseSaaS
APRIL 21, 2021
Sales coaching involves having the right data, visibility, and tools. Live call coaching platforms, like the one included in Close CRM, help you build reps’ skills in real-time, while coaching strategy tools, like Ambition or MindTickle help you build the foundation for long-term improvement.
OPEXEngine
APRIL 21, 2021
This is the third and final analysis in a three-part series that highlights different business observations uncovered when we conducted our Q1 2021 SaaS CFO Pulse Survey in March. . In today’s post, we review the 2021 plans regarding “Hybrid & Remote Work Models for 2021,” and “Office Space Planning” from approximately 100 senior Finance executives in SaaS & cloud companies.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SaaS Metrics
APRIL 21, 2021
As the pandemic unfolds, the traditional brick-and-mortar businesses continue to flock to the online marketplace. The pandemic restrictions for in-person trades and door-to-door sales tactics are encouraging businesses to transition to digital media. However, the simple transition is not enough to generate profits and gain new customers. Selling your retail items on.
Chargify
APRIL 21, 2021
Investments in financial-software companies SaaSOptics and Chargify will help SaaS companies better automate, manage financial operations. The post Battery Ventures Leads Growth Investment of More Than $150 Million in Growing Subscription Management Sector appeared first on Chargify.
SaaStr
APRIL 21, 2021
Everyone in SaaS talks about CLTV (or LTV, same thing). The lifetime value of your customer. You can see a great detailed analysis of how to calculate it here. And then, everyone goes on to calculate some a metric telling you how much to spend on Sales and Marketing. Usually some fraction (1/3 or so) of your CLTV. Which usually equates to spending 100% or more of your first year ACV on acquiring your new customers.
Intercom, Inc.
APRIL 21, 2021
We recently had an internal discussion about innovation. What does it mean to us, how do we think about it? Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Below is my answer for our team. Hopefully it is useful for you in thinking about this topic in your own company.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
SmartKarrot
APRIL 21, 2021
The more you wish your customer base to grow, the higher you need to zoom in to productivity and time management. As a Customer Success Manager , you constantly juggle between relationship building, onboarding, upselling and strive to take the customer satisfaction score a notch up. In the beginning, it might seem like 24 hours aren’t enough on your watch.
Sales Hacker
APRIL 21, 2021
“It looked like being the pain in the butt BDR who asked way too many questions, broke anything that could possibly be broken, and paid for my own subscriptions to software just because I wanted to tinker with things before I had to bother asking for approval and budget.”. That’s Jacki Leahy ’s description of her path into a RevOps career — and it’s a great summary of what it means to be a RevOps pro, if we’ve ever seen one.
SmartKarrot
APRIL 21, 2021
Role: Director of Customer Success Location: Remote, Greenville, SC, US Organization: CIMcloud by Website Pipeline As a Director of Customer Success, you will set the vision for Customer Operations and motivate a team of high performers to achieve their goals. Ensure having the right org chart with the right people in each seat. Ensure having scorecard metrics that tell an accurate and complete story of what is going on with customer operations (and all SaaS recurring revenue).
Point Nine Land
APRIL 21, 2021
5 Lessons learned from growing a PM team in a hyper-growth startup Starting to feel the pain of not having product managers? Read this! Intro Hi, my name is Victor. I co-founded a company called Spotistic back in 2012, which we sold to Uberall in 2015. Since then, I have been leading Uberall product team, which we’ve scaled from 3 people to 12 people over the past 5 years.
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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.
SmartKarrot
APRIL 21, 2021
As per a study by Deloitte , customers are likely to spend 140% more once they have a positive experience with your brand. Also, an unhappy customer will tell averagely 16 people about a negative experience. Customer sentiment is inherent for every business success. Your customer’s have certain feelings for your company which they might not express explicitly.
Neil Patel
APRIL 21, 2021
Think back to the last time you made a big online purchase. If you’re like most consumers, there’s a good chance you interacted with the brand multiple times on different channels using different devices before you paid. The customer journey isn’t straightforward anymore (if it ever was). It’s a meandering path where customers visit brands on different platforms before converting.
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