SaaStr

SEPTEMBER 25, 2020

Ep. 379: From how many reps to hire, to compensation models, here are the top 10 mistakes founders make when hiring their first sales teams and how to avoid them. This episode is sponsored by Outgrow. You can also watch the video or read the transcript below. [link]. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin.

Sales Hiring 163

Sales Hiring Sales Recruiting Scale Sales 163

Trint

SEPTEMBER 25, 2020

From Trint's recent webinar "Capitalizing on Content". Watch it here. Today’s content writers and marketers face huge pressure to up their content creation, do it faster than ever before and show return on investment. How can you leverage your content to make it go further and work harder? The Age of Voice The 20th century was the era of text. We read newspapers, wrote letters and typed emails.

Social Media 130

Social Media Scale Branding Investment 130

Neil Patel

SEPTEMBER 25, 2020

Hiring a social media marketing consultant could be a game-changer for your business. You could use the help of an expert if: You’re struggling to acquire or retain customers You aren’t getting the ROI you’d like from social media Your social media strategy is all over the place You or your team don’t have much social media experience. Social media consultants have the knowledge and skills to turn your lagging social media campaigns around.

Social Media 141

Social Media Consulting Development Team Review Marketing 141

Zuora

SEPTEMBER 25, 2020

Alan Murray is the president and CEO of Fortune Media Group. He started his career as a cub reporter at […]. The post Fortune CONNECT with Alan Murray appeared first on Zuora.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Neil Patel

SEPTEMBER 25, 2020

When you type in a keyword into the search box, you know how you get a list of keyword predictions? This is called Google Autocomplete. Its purpose is to save users time. In fact, according to Google, it lowers typing time by 25%. There’s no doubt that this feature makes our lives easier, especially when using Google Search on mobile devices. Google Autocomplete is often overlooked by digital marketers, so taking the time to understand it can give you an edge over your competition.

Social Media 111

Social Media Content Marketing Branding Finance 111

Nimble - Sales

SEPTEMBER 25, 2020

Being present in the App Store is more than just prestige. It gives you a bunch of advantages to run your business successfully. Keep reading to learn the true value of presence in the App Store. An average user checks their phone every 12 minutes and uses 30 mobile apps at least once in a […]. The post Top 7 Reasons for Companies to Be Present in the App Store appeared first on Nimble Blog.

Mobile 92

Mobile Business 92

The SaaS Garage

SEPTEMBER 25, 2020

Deutsches Conversation Intelligence Startup bao solutions erhält eine Millionen Euro für weitere Expansion MUENCHEN, September 24, 2020 ( spotfolio ) — Nach zwei Jahren Bootstrapping hat das Münchener Start-up bao solutions nun eine Seed-Runde finalisiert. Aufgrund der positiven Entwicklung und namhafter Kunden wie Barmenia und Personio , konnte eine siebenstellige Summe von bekannten Business Angels eingesammelt werden.

Startup 75

Startup Software Management Sales 75

Sales Hacker

SEPTEMBER 25, 2020

Working in my family’s barbeque restaurant, I learned about lagniappe: giving a little unexpected, extra something to your customers. You may not see the connection between BBQ and ROI (not yet, at least). But long before I was building high performing sales campaigns, I was learning about authentic connection through southern cooking. Since then, I’ve been obsessed with the customer journey, humanizing the sales process, and providing the customer with a little extra.

Sales 68

Sales AI Trends Strategy 68

Teamgate

SEPTEMBER 25, 2020

Video is a powerful tool. But often, it doesn’t get the kind of attention it should in the sales world. It’s seen as an essential element in marketing, however, marketing shouldn’t be the only team that benefits from it. Sales has the opportunity to get in front of more prospects with more powerful messaging, simply because video is engaging. .

Sales 67

Sales Communication Branding Social Media 67

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Totango

SEPTEMBER 25, 2020

In today’s digital landscape, the constant evolution of technology continually changes the way we communicate and do business with each other. This especially extends to the world of customer success and retention. With many customer success teams responsible for dozens or hundreds of accounts, automation has become an important tool to not only provide great customer experiences and solutions to problems, but to scale customer success and increase value as well. .

Scale 56

Scale Customer Success Scaling Technical Review 56

Zuora

SEPTEMBER 25, 2020

FORBES • BY PAMELA N. DANZIGER When the final tally is in, there are going to be a few retail winners, […]. The post Subscription-Based Online Grocer Thrive is Booming During the Pandemic appeared first on Zuora.

Subscription 52

Subscription Payment Features 52

SaaS Metrics

SEPTEMBER 25, 2020

You can play games in the casino and these games are gambling types. The casino is generally built near the restaurant, renowned hotel, cruise ships, resorts and in some attractive tourist area. And most of the casinos are famous for their live entertainment. You can see a concert, comedy show and also differs types of sports. The casino gives people money who participate in the gambling game and win the game as a betting system they get money.

Entertainment 52

Entertainment 52

SmartKarrot

SEPTEMBER 25, 2020

In the subscription-based economy, companies are progressively shifting from transactional to relationship-based customer engagement. All other functions in a business – Marketing, Sales, Product management, etc., are the same as they used to be before. But with a growing importance of retaining a customer and maintaining a long-term relationship with them, a customer success team has become indispensable for a modern company.

Scale 13

Scale Customer Success Scaling Sales Recruiting 13

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

ChurnZero

SEPTEMBER 25, 2020

[This is the second installment of a two-part article series. The first installment outlined the significance of (and ramifications of not) marrying your Customer Success and Product teams, how to spot the misaligned warning signs, and decoding each team’s unique working style.]. In this article, I’ll discuss how to create a strong feedback culture to realize Customer Success and Product alignment.

Customer Success 76

Customer Success Underperforming Technical Team Outsourced Development Systems Review 76

SmartKarrot

SEPTEMBER 25, 2020

If you are in the field of customer success for quite some time, you would have known the definition of it by heart by now. It is a business strategy through which you ensure that the customer is able to reach their goals by using your product. Needless to say, all strategies are just theory as long as they don’t have an action plan for success. And the above said strategy calls for a customer success plan that we are going to discuss today.

Customer Success 9

Customer Success Underperforming Technical Team Systems Review Onboarding 9

Neil Patel

SEPTEMBER 25, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Historically, ERP (enterprise resource planning) software was used by large corporations and multinational organizations for managing their entire operation from a single platform. But now these solutions are more accessible than ever before.

Payment Solutions 84

Payment Solutions Software Review Software Technical Review 84

SmartKarrot

SEPTEMBER 25, 2020

Source: Unsplash. It is always nicer when you hear someone appreciating you. That is the kind of feeling you would like your customers to associate you with. Therein, the concept of customer appreciation kicks in. As businesses grow, they tend to focus more on the acquisition, scaling, and revenue and less on the interpersonal relationships with the clients.

Scale 8

Scale Software Review Branding Benchmarks 8

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Unbounce

SEPTEMBER 25, 2020

Just as real estate agents need to learn about each individual client to find ‘em the perfect property, real estate marketing requires offering up the right digital content to viable leads online. Sure, that might sound like a tall order—especially when you don’t know exactly who is visiting your website or browsing your listings. But that’s the beauty of landing pages.

Payment Methods 111

Payment Methods Payments Technical Review Construction 111

SmartKarrot

SEPTEMBER 25, 2020

With the evolution of the business processes in modern companies, the sales process is not left untouched. It’s not just about acquiring more customers in a spree anymore; you have to be equally conscious about the brand reputation. And until you find the right customer, it is hard to build such a reputation. If you are in a red ocean, meaning, you have a dearth of customers in your industry then your real ethical values come to the test.

Scale 8

Scale Business Social Media Customer Lifetime Value 8

SmartKarrot

SEPTEMBER 25, 2020

Source. Generally, a subscription-based contract is marked by renewals and recurring payments. This reduces the switching costs and harbors opportunities for the customers to jump in. In response, many SaaS user adoption companies have started exploring strategies that focus on driving product usage by end-users. A recent research study by Gartner , states that in 2020, the companies will spend $155.7 billion on SaaS and PaaS capabilities.

SaaS Payments 8

SaaS Payments Strategy Payment Services Payment Features 8

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. Today in 2020, there exists a service-based digital solution for every other problem or cause. SaaS has become a prime element in every business’s architecture. To stand out in such a tough competition, the SaaS market needs to leverage strategies like verticalization, exceptional segmentation, meeting customer demands, and providing excellent features.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

SmartKarrot

SEPTEMBER 25, 2020

Unsatisfied customers do not stick around for long, which is an irrevocably true-adage. A happy customer leads to customer satisfaction which in turn leads us to think of more ways to improve customer satisfaction. Statistics suggest that as much as 80% of a company’s future revenue is derived from 20% of its existing clients. Hence, it is imperative to come up with innovative ideas for customer satisfaction.

Social Media 8

Social Media Sales Hiring Customer Success Communication 8

SmartKarrot

SEPTEMBER 25, 2020

Let’s look at it this way – presume that you planted the seeds of churn pretty early and then left it under the nurture of Mother Nature. Then, the paucity of adaptability takes you down as the churn hits you like a humungous asteroid careening towards your little planet. Therefore, to save your company’s environment from the pernicious seeds of churn, you will have to sprinkle in some of the customer onboarding best practices.

Onboarding 8

Onboarding Artificial Intelligence AI Search Churn 8

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. Today in 2020, there exists a service-based digital solution for every other problem or cause. SaaS has become a prime element in every business’s architecture. To stand out in such a tough competition, the SaaS market needs to leverage strategies like verticalization, exceptional segmentation, meeting customer demands, and providing excellent features.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

When it comes to marketing, there are different channels that you can resort to. While all these channels are driven by companies with the only motive of promoting their products and acquiring new customers, there is one method that is the “cleanest” and most effective of all. That is called brand advocacy and every company aspires to have as many brand advocates as possible.

Branding 8

Branding Social Media Advertising Education 8

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments

SmartKarrot

SEPTEMBER 25, 2020

It’s no more a secret that whatever may be your domain or your business, without customers it’s nothing. So when was the last time you had a good conversation with your customer? If you had one recently, then you have surely tried or created a good relationship with your customers. If not, then maybe you should be focusing more time on creating one.

Customer Success 8

Customer Success Trends Artificial Intelligence Customer Lifetime Value 8

SmartKarrot

SEPTEMBER 25, 2020

It’s no more a secret that whatever may be your domain or your business, without customers it’s nothing. So when was the last time you had a good conversation with your customer? If you had one recently, then you have surely tried or created a good relationship with your customers. If not, then maybe you should be focusing more time on creating one.

Customer Success 8

Customer Success Trends Artificial Intelligence Customer Lifetime Value 8