Thu.Feb 25, 2021

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How to Build a Community to Grow Your SaaS Company

Chart Mogul

Building and running a private community for your market is time-consuming — but can lead to huge rewards. How can you drive growth with a community? Lots of SaaS companies talk about their communities. Welcome to the [company] community, they say on Twitter, when a new customer comes on board. Thanks to our community of early adopters, they write in a blog post.

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The 48 Types of VP Sales. Make Deadly Sure You Hire the Right One.

SaaStr

Ah the VP of Sales. The toughest hire. Such a high failure rate. I want to help. So this is the third in our series. The first post is What a Great VP of Sales Actually Does. So you expect the right things, and hire your rockstar at the right time to do the right things. The second post is a script for you to use (and modify as you see fit) – 10 Great Questions to Ask a VP Sales Candidate.

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CX expert Annette Franz on putting the ‘customer’ in ‘customer experience’

Intercom, Inc.

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. At least, that’s Annette Franz ‘ s two cents on the matter. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. With three decades of experience under her belt, she has learned a thing or two about helping companies build customer-centric businesses.

Scale 211
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Should You Pay Reps More For Deals They Hunt Themselves? Sometimes. Here’s When.

SaaStr

Q: Should sales reps be compensated differently based on how much prospecting they do? For example, if all of their leads come inbound (without effort on their part) should they receive a lesser % per deal vs a rep that prospects for their own leads? It often makes sense to pay reps more from raw accounts they prospect than inbound leads. At least, in the earlier days.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Importance of Account Planning

Predictable Revenue

We always hear people talk about how to land big accounts, but today Collin Stewart & Greg Callahan will be diving deep into how to expand on the accounts you’ve already got. The post The Importance of Account Planning appeared first on Predictable Revenue.

Revenue 179

More Trending

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16 Minutes #56: When Christie’s Meets Crypto — The NFT Moment

Andreessen Horowitz

In this week’s episode of 16 Minutes — where we talk about tech trends in the news, what’s hype/ what’s real, and where we are on the … The post 16 Minutes #56: When Christie’s Meets Crypto — The NFT Moment appeared first on Andreessen Horowitz.

Trends 101
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‘The Product’ in Product Led Growth (PLG)

Frontegg

I call it the “Cyber of 2015”, the “Machine Learning of 2020”… well you get the idea — Everyone’s talking about Product Led Growth as the hottest topic around. It seems pretty clear that this is a very strong movement in the SaaS world and we’re only beginning to see the light. In general, for those who didn’t catch my drift, we’re talking about a business movement primarily driven by user adoption of a product rather than being driven by the force of sales or marketing.

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February Product Update: Updates to Our Tax Engine and New Improvements Added to Our FastSpring Quote Functionality

FastSpring

Welcome to our latest edition of the Product Updates Blog Series! We’re here to walk you through February’s most important releases and improvements. It may have been a short month, but there is no shortage of updates and improvements from our Product and Engineering teams. This month our teams focused on updating our global tax engine, adding new improvements to our quote functionality, and enhancing our Popup Storefront.

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‘The Product’ in Product Lead Growth (PLG)

Frontegg

I call it the “Cyber of 2015”, the “Machine Learning of 2020”… well you get the idea — Everyone’s talking about Product Led Growth as the hottest topic around. It seems pretty clear that this is a very strong movement in the SaaS world and we’re only beginning to see the light. In general, for those who didn’t catch my drift, we’re talking about a business movement primarily driven by user adoption of a product rather than being driven by the force of sales or marketing.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Ways to Transform RFPs from Obstacles to Opportunities in 2021

Sales Hacker

Requests for proposals (RFPs) generate a whopping average of 35% of annual sales revenue , according to Loopio’s 2021 RFP Response Benchmarks and Trends Report. The new research, which surveyed 650+ teams, found that despite economic uncertainty over the past year, RFPs are expected to be an integral part of sales growth in 2021. However, keeping up with RFPs can be a challenge at the best of times.

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The Next Generation of Deal Making: M&A Technology in 2021

Divestopedia

M&A technology is still making headway in the industry. Here's why those who embrace change will have an advantage.

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How Autodesk, TELUS and Upland Maximize Sales Revenue

Sales Hacker

Learn why customer-first companies put the focus on relationships to drive mutual value, how to do it at scale, and what your sales team can do to grow revenue. The post How Autodesk, TELUS and Upland Maximize Sales Revenue appeared first on Sales Hacker.

Scale 66
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Why SaaS Companies Are Giving Away Their Products–And Why That’s Here To Stay

OpenView Labs

End users—whether it be a developer , individual marketer, sales rep, or someone at the edge of an organization—are now the most important constituents in software buying. Though this shift has been happening over time, we saw it accelerate last year as COVID-19 brought about rapid digital transformation. SaaS companies quickly adapted by making their tools available for free or at a discount.

Scale 56
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to use Zoom for sales: 21 Zoom hacks your reps need to know

CloseSaaS

Check out our top Zoom hacks for sales teams, including tricks to use the chat effectively, improve security while reducing friction, and even avoid that awkward little wave at the end of your meeting. You’ll also learn how to use Zoom for sales with proven methods to build trust and reduce stress.

Sales 52
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Stripe’s Matt Yalowitz on What Sales and Politics Have In Common

OpenView Labs

Editor’s note: This story was adapted from an interview with Matt Yalowitz conducted by Casey Renner. Years ago, when I was just starting my career in politics and policy, I would have laughed if you’d told me I’d eventually wind up selling software. But after working on a few campaigns—including Obama’s Senate run—that’s exactly what happened. I spent eight years at Google, first in Elections and Issue Advocacy, and later as a Public Policy Manager.

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How to Build a Community to Grow Your SaaS Company

Chart Mogul

Building and running a private community for your market is time-consuming — but can lead to huge rewards. How can you drive growth with a community? Lots of SaaS companies talk about their communities. Welcome to the [company] community, they say on Twitter, when a new customer comes on board. Thanks to our community of early adopters, they write in a blog post.

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An Entrepreneur’s Guide To End Of Year Business Compliance

SaaS Metrics

When it comes to the end of the year, most people are scrambling around to finish the very last bits of holiday shopping and making sure that everyone in their family is covered with a gift. However, for business owners and entrepreneurs, there is another equally important list that they need to also pay attention to – a corporate compliance checklist.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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How A ‘One Team’ Mindset Fuels Revenue Growth in 2021

Sales Hacker

Join Stephen Pacinelli, Chief Marketing Officer at BombBomb and Brogan Taylor, Head of Enterprise Sales at Freshworks as they discuss the findings and share tactical ways to align the two in order to drive revenue and collaboration. The post How A ‘One Team’ Mindset Fuels Revenue Growth in 2021 appeared first on Sales Hacker.

Revenue 52
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Business Solutions: 7 Tech Tools Every Startup Business Needs This 2021

SaaS Metrics

In this digital age, technology has become a business owner’s best friend. It has leveled the entrepreneurial playing field between startups and big companies. From communication management to file storage, the Internet makes starting a business easier and more possible. But browsing through a long list of tech solutions can be tough. Let us do the work for you.

Startup 52
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HPE acquires cloud intelligence platform CloudPhysics

ITPro

The company has also announced the release of its new Software-Defined Opportunity Engine

Cloud 59
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The Rise of Private Equity in SaaS: A Gift to Founders

SaaStr

Let’s take a look at a few recent $1B+ “exits”, i.e. sales in SaaS: Pipedrive acquired by Vista for $1.5B. Thoma Bravo acquires Sophos for $3.8B. Insight Partners buys Veam for $5B. Gainsight sells a majority interest to Vista at $1.1B valuation. What do these deals, and so many more have in common? The acquirer wasn’t a Big TechCo.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Feb 25 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success & Strategic Initiatives Location: San Diego, CA, US Organization: TargetCW As a VP of Customer Success & Strategic Initiatives, you will set and manage your team’s objectives and priorities to ensure they achieve customer adoption, customer retention, customer satisfaction metrics, and assist in the growth of monthly recurring revenue by employing proven and agreed-to customer success strategies and tactics.

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Best WordPress Directory Plugins

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A functional online directory plugin will help you deliver business or personal information by location or category for internal or external use. Whether you want to build a glossary of names and terms for your employees or a comprehensive business index, a good directory plugin for your WordPress website will help you do just that.

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The Cost of Bad-Fit Customers and How to Avoid Them

SmartKarrot

The relationship between customers and companies is difficult to handle. Customers who are not the right fit will churn eventually. Earlier salespeople aggressively tackled and made buyers part of the business. These days, the right thing to do is ensure a high-quality customer relationship is created to reduce churn. The first step in this begins with choosing the right customers.

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What Is Zero Trust? All You Need to Know

BetterCloud

As we enter a new era of remote work, companies are increasingly adopting Zero Trust to bolster the security of their newly distributed workplaces. But what exactly is Zero Trust? And what do you need to implement it? In this post, we’ll explore all those topics and more. Zero Trust doesn’t exist as a product. First, let’s clear up a common misconception.

Cloud 52
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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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15 Lucrative Ways to Use Facebook Carousel Ads

Neil Patel

Facebook carousel ads offer marketers and entrepreneurs a compelling way to introduce their products and services to customers. Since it can include different images or videos, it seems to be a distinct yet effective marketing strategy. Now, how can you leverage Facebook carousel ads for your own social media strategy? Let’s start with the basics of carousel ads.