Wed.Jun 24, 2020

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Best Cloud Storage Services

The Daily Egg

The best cloud storage service is Google Drive. For a more in-depth look at the best cloud storage services, check out reviews of our five favorites below. Looking for a way to save room in your office? Or maybe you want to be able to access files remotely? Or maybe you just need a place […]. The post Best Cloud Storage Services appeared first on The Daily Egg.

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Announcing the Conversational Support Funnel Starter Kit

Intercom, Inc.

The Conversational Support Funnel helps modern support teams provide personal, efficient support to customers, at any scale. Learn how to set up and optimize the funnel with the new Starter Kit guide ??. Here’s the predicament: today, customer expectations are at an all time high. At the same time, support teams are grappling with a rise in conversation volumes.

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Hear From Leaders at Box, PagerDuty and Coupa at SaaStr Enterprise on July 29

SaaStr

We have just announced our headlining speakers for SaaStr Enterprise: The Real Future of Work on Wednesday, July 29th. It’s hard to believe that we have another lineup of giants in our series of digital events, but we do! This will be a 1 day, multi-track event ( FREE to attendees ) with over 5,000 expected to attend. We are featuring top executives and leaders driving innovation in the Cloud and sharing their playbooks with you on how to scale your business to directly market, sell, and expand

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Artificial Intelligence Will Change How You Do Marketing in 2021

Unbounce

How often do you reflect on the ways technology changes your life as a marketer? I’m not talking full-on paradigm shifts here. (“We do our marketing… on the internet.”) I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. These changes don’t always alter your job in dramatic ways, but they eliminate the hassles and headaches.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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a16z Podcast: Building Products for Power Users

Andreessen Horowitz

As more digital natives have entered the workplace, they have brought with them the expectation that their software should both be a joy to use and allow them to be power users. That is, users who configure and control it … The post a16z Podcast: Building Products for Power Users appeared first on Andreessen Horowitz.

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5 Authentic Ways to Offer Helpful Email Content During the Pandemic

Nimble - Sales

In the wake of the pandemic, people across the globe are relying upon digital modes of communication. Be it news, retail, marketing, events, or insights, email communication has come forth as a more powerful medium than ever. With that being said, COVID Email Marketing is the new certainty in these times of uncertainties! While we […]. The post 5 Authentic Ways to Offer Helpful Email Content During the Pandemic appeared first on Nimble Blog.

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G2 Users Rank InsightSquared a Leader in Sales Analytics and Analytics Platforms

InsightSquared

The results are in and once again, InsightSquared has been named a Leader in G2’s Sales Analytics and Analytics Platforms (formerly Business Intelligence) categories. We also were named a High Performer in the AI Sales Assistant category. . This is one of our most treasured recognitions because it’s based on peer reviews from our customers. The high scores across three different categories showcase the breadth and depth of the InsightSquared Platform which includes Activity Capture , Guided Sell

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How to Utilize Video in Your Sales Funnel to Ramp Up Engagement

Nimble - Sales

Videos aren’t strictly for entertainment purposes — consumers are increasingly turning to video to inform their purchasing decisions. Research from Google has found that 55% of consumers watch online videos to research products while shopping in-store. And more than half have indicated that video has helped them decide which brand or product to buy.

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The Ultimate Customer Success Playlist to Keep You Motivated This Summer

ChurnZero

We are now officially in summer. Which usually means pool parties, beach vacations, and exciting travel plans. This year is a little different, in that summer marks going on four months of us all working from home and our time off looking a lot different than we originally planned. But don’t worry we got your back! We created a playlist to keep you motivated in your jobs as Customer Success Managers as we continue to help customers and drive retention from the safety of our home offices and livi

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How to use content marketing to sell more (A guide for inside sales teams)

CloseSaaS

Content marketing is more than just a tool for building brand awareness. It has the potential to be your key driver for conversions, if you're willing to invest time. Here's a guide to help you get started.

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5 Keys to Sustainably Reduce Churn in SaaS Companies

Valuize Consulting

Retaining customers is tough right now There is no concrete evidence to suggest that the economic downturn will subside anytime soon. This is why you should stay away from unsustainable hail-mary tactics to reduce churn in your business. Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can [.].

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Does Your SaaS Product Measure Up?

OpenView Labs

We’re big fans of benchmarking data at OpenView. Without it, how would you know if your business is succeeding? Don’t get me wrong—financial metrics like cost of acquisition and retention are ultimately the drivers of an enduring business. But when I had my head down at a startup, monitoring funnels and deciding what product features to prioritize, I needed to go a step deeper.

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SaaStr Podcast #345 with PagerDuty CMO Julie Herendeen

SaaStr

Ep. 345: Julie Herendeen is the CMO @ PagerDuty, the real-time operations platform ensuring less downtime and fewer outages, meaning happier customers and more productive teams. Prior to their IPO in 2019 PagerDuty raised funding from some of the best in the business including Accel, a16z, Baseline, Bessemer and Harrison Metal to name a few. As for Julie, prior to PagerDuty she was Vice President of Global Marketing @ Dropbox.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Jun 24 – Customer Success Jobs

SmartKarrot

Role: Engagement Manager, Professional Services Location: Newyork, US Organization: Enigma Technologies, Inc. As an Engagement Manager, You will be leading the delivery of professional services and ensure successful delivery of engagements, partnering with Enigma Engineering and Product, to oversee execution and on-going support. Build trusted relationships with key client leaders in business as well as technology, understand their business, priorities, and problems in order to effectively deliv

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When You Fall Out of Product-Market Fit

SaaStr

I’ve been investing just long enough now to see start-ups fall out of product-market fit. When I started blogging on SaaStr.com back in 2012 (!), I didn’t really think this happened. I thought folks got out-sold, lost to the competition, and even failed to evolve. But I didn’t get that apps with happy customers, and some real traction, could fall out of product-market fit.

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How to calculate customer retention rate and implement retention strategies?

SmartKarrot

Source. Most of the evolving SaaS companies think that having a new customer is the end of the game of success. But this is not quite true. Acquiring a new customer is no doubt necessary for your business but once the customer has entered your territory, a new game starts. You need to retain the customer for your continued growth. Hence, in this article we are going to talk about customer retention rate.

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How to get any news related to cricket

SaaS Metrics

People these days are very much excited to get every single news update of cricket. In this article, today we will talk about some very important ways to get any fresh news of cricket through various sources. Newspapers There are many sources from which we get the news of cricket and of many games. Newspapers are also one of those sources. With the help of the newspapers, even those people stay updated with the current activities which are going on inside the world of cricket.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Comprehensive Guide to Setup OKRs for Customer Success

SmartKarrot

Customers are the lifeblood of every successful business. Even if you develop the most groundbreaking product, your business won’t thrive unless it attracts and retains paying customers. It’s crucial to nurture your customers, handhold them while they become familiar with your product, and convert them into loyal brand advocates. That’s why entrepreneurs, business owners, and marketers are increasingly shifting their focus to achieving customer success.