Tue.Mar 16, 2021

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How B2B Companies Can Leverage Channel Partners To Scale Up Their Sales Internationally

Predictable Revenue

Scaling your business internationally is no easy feat. It requires a dedicated team that is in sync with each other and your customers. Here are some tips on how to do it! The post How B2B Companies Can Leverage Channel Partners To Scale Up Their Sales Internationally appeared first on Predictable Revenue.

Scale 179
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Cloud and SaaS Are Up 1000%, Now Worth $2 Trillion

SaaStr

We’ve used various bits of the BVP Nasdaq Index and metrics since they launched a few years ago to highlight trends in SaaS and Cloud. This week even after a pullback, public SaaS and Cloud companies are up an eve 1000% (!) since 2013. 1000%. Yes, the markets have retreated a bit from their all-time highs. But does it even matter? Cloud has been on an incredible tear since 2012 or so, and then even more since about 2016, and then as you can see above, went into hyperdive in about 2018 &

Cloud 304
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How to Write a Sales Email

The Daily Egg

Have you ever wondered how the pros write sales emails? Better yet, how do they write emails that actually bring in leads and sales? Is there specific wording they use? Do they start with a personal greeting or take a more general approach? How do they know if what they wrote was successful? In this […]. The post How to Write a Sales Email appeared first on The Daily Egg.

Sales 254
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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address. But this approach not only overwhelms your team, it also means customers frequently have to wait hours or even days to get the help they need.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Data Reveals How Long You Should Run Your Discount Campaign

FastSpring

There’s nothing like the word SALE! to get your blood pumping. Discounts are hard to resist and downright exciting. A recent survey found that as many as 80% of shoppers are willing to go out of their way for a deal, and a whopping 92% say they are always looking for a deal when they shop. . Limited time discounts give shoppers a sense of urgency and the opportunity to get in on a great deal.

Data 146

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Journal Club: Taming the Taste for Blood

Andreessen Horowitz

Mosquitoes are the deadliest animals on Earth and for millennia humans have tried to rid themselves of these disease-spreading pests, with shockingly little success. On this episode … The post Journal Club: Taming the Taste for Blood appeared first on Andreessen Horowitz.

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How to Target Tourists Through Paid Ads

Neil Patel

The tourism industry is rich and exciting, full of cultural knowledge, shared experiences, and career-building opportunities for marketers. It’s true. The tourism industry we know today was largely created by advertisers. Before the 1920s, travel was a luxury only available to the wealthy. However, with the introduction of paid vacation time in the 1930s, travel became part of regular American life.

Travel 116
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All You Need To Know About Subscription Billing

Baremetrics

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. This article will help you with everything you need to know about subscription billing and subscription billing solutions. Use Baremetrics , to improve your SaaS or e-commerce business and fully optimize your subscription billing.

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How to Use Customer Journey Mapping for PPC Campaigns

Neil Patel

People might think PPC is all about having a huge budget to play with, but I’m here to tell you that’s not entirely true. Yes, your PPC campaigns can be expensive if you haven’t mapped out your ads to the buyer’s journey. However, when you combine PPC with customer journey mapping, you effectively guide your potential customers through all the phases to make a sale.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Important Growth Analytics Tools for Businesses in 2021

Baremetrics

Having the right growth analytics tools is essential in getting the best outcomes for your business. From tracking customer experience and preferences to keeping tabs on what your competition might be doing differently. These tools play an important role for startups who are working on achieving their business goals, whether by engaging new customers or getting optimal customer retention.

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PODCAST 152: A Framework for Bringing Ethics into Sales with Sara Archer

Sales Hacker

If you missed episode 151 check it out here: Leads Don’t Matter: Moving From a Sales-led to a Product-growth Orientation with Stephanie Cox. powered by Sounder. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher. Show Agenda and Timestamps. Show Introduction [00:10]. From Neuroscience to RevOps: How Sara used her brain to start her sales career [5:56].

Sales 95
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AI | Growing your Ecommerce Beauty or Personal Care Brand [2021]

ReSci

Things are looking rosy for ecommerce beauty and personal care businesses. Statista reports that the global skincare market is projected to grow to $180B by 2024. On top of that online and other non-store sales are expected to reach between $1.14 trillion and $1.19 trillion. The post AI | Growing your Ecommerce Beauty or Personal Care Brand [2021] appeared first on ReSci.

AI 78
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Top 3 SaaStr Build Sessions to Watch On-Demand for Customer Success

ChurnZero

Last week SaaStr hosted their SaaStr Build event where they had 20,000+ virtual attendees and 20+ top VCs come together for two days to teach you everything you need to know to grow your revenue, scale up your team and close deals faster. . The two-days were complete with hands on, tactical, virtual sessions for founders and practitioners who aren’t afraid to get their hands dirty to do the heavy lifting and get to $100M ARR.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Recurly vs. Zuora: Choose The Perfect Billing Software

Baremetrics

How do you choose between Recurly vs. Zuora? When choosing the right billing software for your subscription businesses, there are many things to consider. There are so many products in the market - if you don't know where to look, you could waste both time and money. This article explains the differences and benefits of each tool so you can get back to the work you need to do.

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No, You Can’t Just Switch to a Usage-Based Pricing Model Overnight

OpenView Labs

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. And compared to their peers, companies with usage-based pricing trade at a 50% revenue multiple premium and see 10 percentage points better net dollar retention rates.

Pricing 52
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How to prep for a mock sales pitch interview + creative ways to stand out

CloseSaaS

Your resume could be rock-solid, but what really matters when you’re interviewing for a sales position is whether or not you nail the mock sales pitch. Learn how to use company and customer insights to boost your sales pitch in the interview, as well as creative ideas to help you stand out.

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Simple & Advanced Data Transformation Use Cases (Webinar Recap)

Hull

Data transformation is a term you might have heard before, but because of the wide array of scenarios in which data be transformed, it might be a bit unclear how it plays into customer data management and marketing ops. In Part 4 of "Your Data, Your Way", we discuss data transformation in this specific context. Watch the replay. Data transformation, defined.

Data 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How To Organize Your Work Desk

SaaS Metrics

Did you know that clutter has a negative effect on your ability to complete tasks? Do you believe that a disorganized workplace will have a negative effect on your ability to perform? Well, you’re most likely to operate with maximum efficiency and yield optimal results by maintaining a neat and organized office space. Keeping your office organized is key to getting your tasks done.

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Perfect Customer Offboarding: How to Learn from Churn, Prevent Bad PR, and Make Win-Backs More Likely

SmartKarrot

There is no short-cut to draft a perfect customer offboarding. But you are never too late to learn from the churn stories, refrain from bad PR tactics to happen and adapt to more win-backs. The definition of customer offboarding states all the steps involved in the account cancellation of a customer and then their following disengagement from using your products or services.

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How To Ease Back Pain In the Office

SaaS Metrics

Back pain in the office is almost always associated with desk jobs. These are jobs where you have to be seated all day, sign and sort papers, or click away at your keyboard. You’re almost always seated. All that sitting can be tiring, especially when you are not doing it correctly. Or you probably have a bad back posture (bad back posture is quite different from bad sitting posture).

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Mar 16 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Terminus As a Director of Customer Success, you will manage a team of 8 (and growing) Customer Success Managers. Measure effectiveness of CSMs by clearly defining operational outcomes, creating a cadence for review with the team, and sharing metrics with the executive team and the broader organization.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Assume the Customer Knows Everything

SaaStr

One of the biggest frictions that comes up as you scale is … hiding things. Sales comes under pressure to hit the quarter, and wants to overdiscount (and hide the overdiscounts). Ops and engineering can feel like its easier to hide downtime and other issues from customers that weren’t online during the incidents. Marketing can be tempted to hide certain editions that generate less revenue.

Scale 201
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How to Build an Email Marketing List as Quickly as Possible

Neil Patel

Email marketing isn’t as trendy as it used to be, but it remains a consistent source of leads and eventual customers for many marketing agencies and businesses. Successful email campaigns rely on robust email marketing lists. This guide walks you through the best tips in the business for growing your email list and getting the most out of your leads. 1.

Marketing 133
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Understanding the B2B Customer Journey and How It Differs from B2C

Totango

The B2B customer journey resembles the B2C experience in many ways, but there are also some important differences. In this article, we’ll look at the B2B vs. B2C customer journey to see what’s the same and what’s different. We’ll cover the basics of: Customer journey mapping. How journeys differ for B2B and B2C customers. How to analyze your customer journey.

B2C 117
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How QuikNode is Handling Growth in the Blockchain Industry

Baremetrics

QuikNode is a Miami-based startup powering blockchain applications with lightning fast Ethereum, Bitcoin, Polygon, BSC and xDai nodes. QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. A simple control panel brings it all together and makes infrastructure management easy. This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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25 Social Media Tools That Experts Use to Streamline Their Marketing

Neil Patel

With more than 3.6 billion social media users worldwide, social media marketing cannot be ignored. Savvy marketers know social media is a vital part of every marketing campaign. For businesses, every social media platform is an opportunity to engage with their target audience. Even marketing stars know that strategizing and managing even a few social networks can be overwhelming without the right management social media tools in place.