Chargebee
OCTOBER 23, 2020
At Chargebee’s marketing team, we use an application called Notion to take notes and create databases. This year, while working cross-functional, I suggested the other teams use Notion for ease of collaboration. The app’s short learning curve strengthened my argument, and soon most of our departments were using Notion.
SaaStr
OCTOBER 23, 2020
"Secondary liquidity", where you can sell some of your shares in a round, is more and more common now. Should you sell if you can? The answer to me is simple: Are you OK if it turns out you never get another chance to sell? If the answer is Yes, don't sell. Otherwise, sell. — Jason BeKind Lemkin (@jasonlk) October 23, 2020. These days, if you raise money at a >=$80m-100m valuation, and are oversubscribed, most bigger Silicon Valley VC firms will offer to provide some fou
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Andreessen Horowitz
OCTOBER 23, 2020
COVID is changing many things about the world. Some will be permanent, some will be temporary, but for most things, we simply don’t know yet. A decision framework I’ve been using when evaluating investments in companies has also proven to … The post Framework for Decision-Making in a Time of Change appeared first on Andreessen Horowitz.
SaaStr
OCTOBER 23, 2020
Q: What are the challenges that a SaaS business owner must overcome to be successful? My list: Finding a truly great co-founder. Yes, some can do it on their own. Eric Yuan, CEO of Zoom did. But he also did it before as SVP of Engineering at WebEx. Almost all of us don’t need just a co-founder, but a truly great one. Are you sure you have this? A bit more here: What are the qualities of a good co-founder?
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Neil Patel
OCTOBER 23, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. You’ve decided to create your first website—great! I’m going to teach you to set up your site like you’ve done this thousands of times before. What You Should Know About Starting a Website. In order to get your website online, you will need a domain name and a web host.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Zuora
OCTOBER 23, 2020
Last week Twilio spent $3.2 billion in stock to buy Segment, an API platform that helps companies make sense of […]. The post Twilio & Customer Signals appeared first on Zuora.
Sales Hacker
OCTOBER 23, 2020
In sales, we have three enemies. Sure, we’ve got competitors, but the other two are self-generated enemies that we bring to the party… Having an Expert Mindset (I know my s*#t). Mistaking an early conclusion with the right conclusion. These may not sound like big problems, but they are. They lead to you missing valuable information and failing to create trust with your prospect.
Totango
OCTOBER 23, 2020
Onboarding is defined as the actions your company takes after a customer signs up to use your product. These actions are crucial to customer success, as they will set the tone for your client-brand relationship moving forward. A successful onboarding experience can lay the foundation for a loyal lifetime buyer, while a negative experience can push your new customer directly into the hands of a competitor.
OPEXEngine
OCTOBER 23, 2020
While a handful of tech companies like Zoom and Shopify are enjoying massive gains as a result of COVID-19, that’s obviously not the case for most. Weaker demand, slower sales cycles, and customer insistence on pricing concessions and payment deferrals have conspired to cloud the outlook for many tech companies’ growth. Compounding these challenges, a lot of tech companies are struggling to raise capital just when they need it most.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
BetterCloud
OCTOBER 23, 2020
I don’t know about you, but it felt like I blinked twice and suddenly Altitude 2020 was over. I mentioned this on LinkedIn, but it’s worth reiterating that as much as I wanted to meet you all in person, virtual events can be pretty great. We had a lot of fun this week. There’s also a lot to digest. On the final day of Altitude 2020, our CEO David Politis gave us even more to chew on during a live AMA session.
SmartKarrot
OCTOBER 23, 2020
Role: Director, Customer Success Location: Boston, MA, US Organization: Carbonite In this role, you will be responsible for driving strategy and success across the Americas Customer Success team. You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base and be instrumental in facilitating a strong team dynamic, driving growth, and reducing churn across multiple customer segment
Neil Patel
OCTOBER 23, 2020
You’re experiencing slight pain in your chest. So you visit a general care physician who performs a series of quick tests. Based on the results, they offer you general advice, but in the end, they refer you to a cardiologist to look into the issue in more detail. This is a fairly common practice in medicine. You start seeing a general practitioner, and when things go beyond their expertise, you go to a specialist who has the knowledge as well as equipment to handle your situation better.
SmartKarrot
OCTOBER 23, 2020
Source: Unsplash. A single source of truth (SSOT) is a manner in which you can make data accessible to your staff and employees across an organization. It permits them to use unified data emerging from multiple apps or streams into a single data point, all at the same time, irrespective of their team. Moreover, it is deemed as a must-have for enabling stellar insights onto your company.
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