Wed.Jun 05, 2019

RevOps: The new function brewing in your org that you didn’t name yet…

Chargebee

Is RevOps merely the coming together of sales, marketing and success operations? Or is there something deeper behind the obsession to drive efficiencies across the revenue cycle

Tell your creation story

Practical Advice on SaaS marketing

SaaS companies need to tell their creation story. Not because they’re storytellers, but because It can help them acquire customers. Yes, I know this notion of a creation story might sound like something from ancient mythology.

Why Aren’t You A/B Testing Ways to Improve Your Website?

The Daily Egg

In January, I shared a post on Crazy Egg’s new priority as a company: our mission is to help you get better at paying attention to the people visiting your website, so you can improve their experience.

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What was the biggest ousting of a CEO that ever occurred?

SaaStr

CEOs get fired all the time. Founder-CEOs getting fired seems rarer these days, though. Two that would be hard to imagine happening today: Pushing Steve Jobs out of Apple. Pushing Sergey Brin + Larry Page “down” to bring in an Outside CEO.

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Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

If you want to build what matters, you can't move forward blindly. But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. This is where continuous discovery and experimentation come in. Join Teresa Torres (Product Discovery Coach, Product Talk), David Bland (Founder, Precoil), and Hope Gurion (Product Coach and Advisor, Fearless Product) in a panel discussion as they cover how - and why - to build a culture of discovery and experimentation in your organization.

Power-Up Your B2B Sales Enablement Strategy With These Essential Tips

Sales Hacker

If you’re approaching sales enablement passively (or ignoring it completely), you’re leaving revenue on the table. Worse, your competition — who probably has a strong sales enablement strategy — will easily outpace you and drown out any of your basic prospecting efforts.

The Top 10 Most Popular Sessions at SaaStr Europa Next Week!

SaaStr

Do you have your ticket for 2019 SaaStrEuropa.com? We are Sold Out at 2,500 total attendees, but will continue to release a handful of tickets from the waitlist, so sign up here asap to get on. We will dribble out a handful of final tickets each day as sponsors release any surplus passes.

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More Trending

How to Use Landing Pages to Test New Business or Product Ideas

Unbounce

When it comes to launching a new product or business, my mantra is to “fall in love with the problem, not the solution.” ” In other words: even if you think you’ve come up with the next big thing, you should always treat it like a hypothesis.

Back to Basics: 5 Tips to Improve Your Search Rankings

OpenView Labs

SEO continues to have a major impact on your sales and brand awareness online. Without SEO, people won’t be able to find your site in search. Well-optimized websites get more traffic, which generates more leads and boosts product or service sales.

Diversity & Inclusion: Turning Intention Into Impact

Zuora

HIghlights from our diversity & inclusion Subscribed session with tips and insights from Cynthia Owyoung, VP of Diversity & Inclusion at Charles Schwab; Lauren Aguilar, Diversity & Inclusion Partner at Forshay; Tony Prophet, Chief Quality Officer at Salesforce; and Julian Guthrie, Journalist, Author Alpha Girls. The post Diversity & Inclusion: Turning Intention Into Impact appeared first on Zuora. Subscribed Conference

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Sales Prospecting: The No-Nonsense Guide To Close More Leads with CRMs

Nimble - Sales

Without sales, you can’t have a well-oiled business that brings in revenue. It’s simply not possible. But sales is far from easy. You don’t just pick up the phone and rake in the cash. According to a recent study, sales prospecting has only gotten more difficult.

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Subscribed 2019 Keynote Highlights

Zuora

Highlights from Tien Tzuo's Keynote welcome to Subscribed 2019. The post Subscribed 2019 Keynote Highlights appeared first on Zuora. Subscribed Conference

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Roundup of Good Customer Experience Articles

Upscope

These articles are recommend by customer experience thought leaders and practitioners. Below are some brief summaries and links to the original posts.

Demandbase on Why Ramp in 2019?

InsightSquared

Revenue operations is booming and Demandbase is excited to join InsightSquared at Ramp 2019. As the leaders in Account-Based Marketing (ABM), we believe that Rev Ops and ABM play hand-in-hand and can truly maximize ROI when done right. Sales and Marketing Alignment.

Techstars Partners With Compagnia Di San Paolo, Fondazione CRT and Intesa Sanpaolo Innovation Center to Grow Entrepreneurial Ecosystem in Turin, Italy 

TechStars

TECHSTARS PARTNERS WITH COMPAGNIA DI SAN PAOLO, FONDAZIONE CRT AND INTESA SANPAOLO INNOVATION CENTER TO GROW ENTREPRENEURIAL ECOSYSTEM IN TURIN, ITALY. Techstars to activate a series of entrepreneurship-focused events and programming in Turin over the next three years.

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

Welcome to Subscribed 2019 Day 1! Welcome to the Future!

Zuora

Highlights from day 1 of Subscribed 2019 with Pandora, Fender, eMoney Advisor, Unity Technologies, Stansberry Research, Optimizely, PwC, Zoom, NextWorld Capital, NCR, New Relic, Zillow, Motor Trend Group, TheStreet, Solium Capital, WorthPoint, and more! The post Welcome to Subscribed 2019 Day 1! Welcome to the Future! appeared first on Zuora. Subscribed Conference

On Page Improvements That Significantly Improve Your Dwell Time

Backlinkfy

Online success takes more than just driving traffic to your website. You must also make sure visitors are actually willing to stay there. If you truly want to capture your visitor’s attention, you should look for ways on improving your visitor’s dwell time through effective on-page optimization.

What Is (And Who Needs) a Customer Data Platform?

Hull

If you’ve recently heard a lot of talk about a Customer Data Platform (CDP) and how it can help companies better understand and act on data, you’re not alone. But what really is a CDP? Why does it exist, who is it for and how might you use it? Here’s what you need to know. What is a CDP?

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Podcast: How to Play Defense - Tax Tips and Tricks

Divestopedia

and international tax laws for entrepreneurs and freelancers considering a move

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Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

“Café Hours” avec le team point neuf

Point Nine Land

Book your slot and come meet with the whole P9 team in Paris We’re renting a café like this. Not this one, but similar. :) After Kyiv and Berlin , the next stop of our #P9EUTour is Paris. On Monday we’ll pack our ordinateurs and will take off to Paris to move our HQ to the Seine for a week.

Why you absolutely need a churn goal for your company (and who should own it)

BrightBack

The path to successfully retaining customers includes onboarding, activation events and consistent feedback—with measurement all along the way. Simply put, you have to know your numbers if you’re going to reduce churn and grow your subscriber base sustainably.

InsightSquared Offers Certification Training at Ramp 2019

InsightSquared

Earn Certification (IS2 ’19) Badge for InsightSquared’s Revenue Intelligence Software – Wednesday, June 12, 2019 – Boston. BOSTON – June 5, 2019 – InsightSquared , the leading provider of revenue intelligence solutions, is offering its InsightSquared ‘19 Certification on Wednesday, June 12, 2019, prior to the opening of its annual revenue operations conference, Ramp , taking place on Thursday, June 13 – Friday, June 14, 2019 in Boston.

Announcing our new, customizable Inbox – now with apps

Inside Intercom

Today, we’re announcing our reimagined Intercom Inbox , which you can customize with apps to work exactly the way you want to. As a support or sales rep, you’re expected to respond to customers fast , resolving issues or converting leads as quickly as possible without losing that personal touch.

Embedding Operational Reports: Everything Product Managers Should Know

Speaker: Dean Yao, Sr. Director of Product Marketing, Logi Analytics

Businesses are run with analytics - but companies continue to struggle with interpreting, analyzing, and distributing data. Operational reports help get information to the people who need it most, in formats they understand, and in a timeframe that matters. Join the webinar to learn how embedding operational reports can give your users a precisely formatted, ready-to-analyze view of their operational activities. World-class software teams are embedding operational reports to empower end users with interactive data visualizations, detailed information, and highly precise formats that can be shared via email, PDF, print, or online.

Making Better Business Decisions Faster at Atlassian [Podcast]

OpenView Labs

This episode features BUILD superfan, Abde Tambawala, Head of Business Strategy, Operations and Monetization at Atlassian. His team focuses on making better business decisions, faster.

Why Some Videos Win and Others Fail: Lessons from 20,000,000 One-to-One Videos

Sales Hacker

The post Why Some Videos Win and Others Fail: Lessons from 20,000,000 One-to-One Videos appeared first on Sales Hacker. Sales Process Sales Technology Webinars