Mon.Jan 31, 2022

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How to Handle Executive Sponsor Exit or Change

CustomerSuccessBox

An Executive Sponsor typically holds a VP+ title and is a critical component in maintaining a strong client relationship. S/he typically has a deep understanding of your solution and its benefits, understands the value and impact of ROI. What to do when the Executive sponsor change? Over the past few years, you’ve spent a significant amount of time and energy building a relationship with your Executive Sponsor on your account.

Churn 52
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How Much Money is Flowing into Crypto?

Tom Tunguz

How much money flows into crypto each month? There’s the headline figure $1.7T which is the aggregate market cap of crypto. But how about the volumes of US dollars being exchanged into crypto each month? Sometimes this is called fund flows. I’ve learned calculating this figure is tricky because there’s no centralized reporting for it.

Travel 343
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How To Incentivize Sales Team Behaviors

Predictable Revenue

Learn how to incentivize sales team behaviors that drive revenue, reduce turnover, and create a positive work environment–without relying on financial compensation. The post How To Incentivize Sales Team Behaviors appeared first on Predictable Revenue.

Sales 260
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How to 10x Your SaaS Company: A Deep Dive With Jason Lemkin + Lloyed Lobo of Boast.ai

SaaStr

The team at Traction has been on a similar mission to SaaStr and we’ve collaborated a lot over the years. Traction and Boast co-founder Lloyed Lobo and Jason Lemkin caught up on how to really scale your SaaS company 10x in a deep-dive here: We deep dive on: How to get from $10m to $100m ARR even with so-so growth. When to quit in SaaS, and when not to.

SaaS 185
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Announcing Intercom’s new program for venture-backed startups

Intercom, Inc.

We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. The program is best suited to high-growth Seed and Series A startups, and has already partnered with Bessemer Venture Partners, Kleiner Perkins, Index Ventures, OnDeck, Kaszek, Dogpatch, USV, Uncork, Kima & Atlantic B

Startup 118

More Trending

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4 Ways the Pandemic Changed B2B Communication (From A Nationally-Representative Survey)

Sales Hacker

The COVID-19 pandemic changed every aspect of daily life. Too many sales teams, though, are continuing to use the same general tactics they used pre-2020. While we’re not yet able to claim victory over the pandemic, it’s time sales leaders think about what B2B sales might look like in a post-COVID world. We’ve witnessed a fundamental shift in how we all communicate at work.

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The Ultimate Guide to E-commerce Marketing: Where You Should Focus and How to Succeed

Neil Patel

There are an estimated 12 to 24 million e-commerce stores. Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. However, with so much competition, standing out can feel like an impossible task. Most e-commerce store owners have no idea how to effectively market their business. They either try to use the same strategies they use for their brick and mortar store (which will fail) or use strategies meant for blogs: not e-commerce stores.

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Why I Built FirstWord, The Unofficial Wordle Trainer

OnStartups

Last weekend, just for fun, I hacked together a simple web application called FirstWord. Not exactly sure how to describe it, but it's kind of a trainer to make you a better Wordle player. It grades your first word guess (hence the name FirstWord). So, it's kind of a "word grader". Wait, what's Wordle you ask? Well, it's all the rage. A simple word game where you have to guess a word in 6 tries, as the game gives you clues about your prior guesses.

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Episode 15: Great Structure + Mental Spam Filters

Sales Hacker

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Director of Growth Marketing at Interseller) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Google Meet cheat sheet: How to get started

IT World

Google Meet lets you hold video meetings with your co-workers — or family and friends — using your PC’s webcam or the selfie camera on your phone or tablet. It works as a web app in a desktop web browser, and it’s also available as a mobile app for Android and iOS. Meet is free to use if you have a Google user account, such as a Gmail account. And if you use Google Workspace (formerly called G Suite), Meet is included with your paid subscription.

Mobile 73
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Gaming Your Comp Plan: Tips for Making Your Number

Sales Hacker

Join Calvin Patterson of Varicent in this masterclass on how to read and use compensation plan from a top-performing AE and how to bring it into your discussions with your manager. The post Gaming Your Comp Plan: Tips for Making Your Number appeared first on Sales Hacker.

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The basics of patching and repairing balky Windows PCs

IT World

When you have a Windows computer and have to deal with Microsoft patches, hard drives that die, and hard drives that should be updated to solid-state drives (SSDs), there are a few key tasks you need to know how to do. This month’s updates turned out be disruptive for business patchers. For domain controllers and Server 2012 R2 virtual servers, in particular, users had to uninstall the January updates to keep their hardware from rebooting.

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How To Hire Top Talent—What To Do Before The First Interview

OpenView Labs

It is the beginning of the year—budgets are approved and you have all those job recs that you requested to staff your team. You are looking for tips on how to hire top talent, so now what? . It is no surprise that 2022’s job market is just as hot as 2021 , and the competition for talent is more saturated than ever. Here are the very first things we suggest you do to get the best talent on your team this year to crush those goals that you set. . 1.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Apple makes it easier to share 'unlisted' apps with employees, partners, and others

IT World

Apple’s most recent App Store improvement — adding support for unlisted apps — should help business users, educators, researchers, and others who need a consistent and limited way to share iOS or iPadOS apps with small groups of people. Unlisted apps via the App Store. The company's decision involving unlisted apps is a welcome addition because it means you can exploit Apple’s internationally available App Store infrastructure to distribute apps to small and restricted audiences using direct lin

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Your Vibe Attracts Your Tribe: How to Stand Out To Your Prospects in a World of Distractions

Sales Hacker

Let’s have a conversation about how to overfill your calendar and close more deals without working harder—simply by being your authentic self. The post Your Vibe Attracts Your Tribe: How to Stand Out To Your Prospects in a World of Distractions appeared first on Sales Hacker.

Sales 66
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A Plug-n-play SaaS Financial Model Template and How to Use It

Chargebee

Setting up a fully functional financial model for SaaS is not easy, but this excel template will help you get all the necessary outputs required for you to make sound decisions.

SaaS 52
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CRM Integrations 101: How to Get Them Right

Trujay

A good CRM is an essential tool for your sales team. It gives instant access to relevant customer data, including current leads, past sales, and customer interactions. However, a CRM integration has the potential to help out more than just your sales team. It can be a powerful tool, gathering and providing relevant customer data […]. The post CRM Integrations 101: How to Get Them Right appeared first on Trujay: Migration & Integration Solutions.

Data 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Basic Eligibility for Paypal working capital

SaaS Metrics

Speed of application and eligibility When you meet some basic requirements, you may qualify for a PayPal Working Capital loan. A PayPal Business account must be less than 3 months old and must generate $15,000 in sales per year or a Premier PayPal account must generate $20,000 per year. None of the. Read more. The post Basic Eligibility for Paypal working capital first appeared on SaaS Metrics.

PayPal 52
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A Complete Guide To The SaaS Business Model

Inturact

Start-ups…multi-million dollar funding…another company turned unicorn….

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Where to look for a virtual assistant to make the right choice

SaaS Metrics

The best way to find an expert virtual assistant is to ask your network for referrals or just send us a message at Pearl Lemon Outsourcing. People who come to you with recommendations for any job tend to have more relevant knowledge. Post on LinkedIn and any business-related slack channels or Facebook. Read more. The post Where to look for a virtual assistant to make the right choice first appeared on SaaS Metrics.

Metrics 52
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Running the Enterprise Playbook with Envoy Head of Enterprise Sales Sarah Lash (Video)

SaaStr

Having learned from thousands of customers and prospects, Sarah Lash, Envoy’s head of enterprise sales, will talk about what it takes to guide and scale enterprise sales programs during an uncertain future. Successful strategies rely on the ability to land and expand, hire for growth, implement ABM and account planning, and pivot with agility. Watch it on Youtube or keep reading for a summary.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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What is Pearl Lemon Consulting and why do we need them?

SaaS Metrics

Pearl Lemon Consulting is a brand which works for the people, not themselves. They have amazing business transformation consultants who can solve our day to day business needs. Business is something which is very different from a job.As you start handling a business, you understand how much stress you receive and how. Read more. The post What is Pearl Lemon Consulting and why do we need them?

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How to Ace Your Customer Success Software Implementation?

SmartKarrot

The job of CSMs (Customer Success Managers) is not easy. They receive truckloads of information that needs to be figured out quickly. However, with the help of intelligent customer success software like SmartKarrot, their workload gets reduced drastically. This write-up deals with two things: . Criteria to select the best customer success software Implementation of the customer success software in an effective manner.

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A Detailed Guide to Enterprise Saas SEO

SaaS Metrics

SEO or search engine optimization is the process of making your website rank higher in the search engines. SEO is one of the most crucial things to work on in these days of digital marketing. By optimizing your website for search engines, a business can make sure that their customers can find. Read more. The post A Detailed Guide to Enterprise Saas SEO first appeared on SaaS Metrics.

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Jan 31 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Remote, United States Organization: Talentify.io As a Customer Success Manager, you will deeply understand the Hiring Company for Brands product, how it works, and the multitude of ways the clients use the system. Work one-on-one with new users during personalized onboarding and training sessions. Establish and manage relationships with your clients to understand and advise on their workflow and increase adoption and satisfaction.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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The Top Benefits of Data Analytics Consulting

SaaS Metrics

If you are a CEO, Founder, or any other High-Ranking Executive in an organization, you probably know how data analytics can script your next success story. In the last few years, the overwhelming usage of data has helped business organizations improve productivity, proactively deal with challenges, create a leaner workforce and boost. Read more. The post The Top Benefits of Data Analytics Consulting first appeared on SaaS Metrics.

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6 Marketing Trends For Tech Startups In 2022

SaaS Metrics

Every business whether new or old relies heavily on marketing. However, when it comes to startups the stakes are much higher. Marketing is a sure shortcut way to bring in recognition and revenues. But with the rapidly changing times, it is very important to stay up to date with the latest tech. Read more. The post 6 Marketing Trends For Tech Startups In 2022 first appeared on SaaS Metrics.

Trends 52