SaaStr

JULY 7, 2019

Many start-ups and even larger SaaS customers are reluctant to provide a Service Level Agreement — an SLA — that says they will, well, stay up. It’s not our fault, they think. What if Amazon goes down? Or our email provider? That’s not our fault. The lawyers tell you to try to not to do this. Sometimes, the accountants too.

Enterprise 223

Enterprise SaaS Payments Payment Services Sales 223

Andreessen Horowitz

JULY 7, 2019

As of this past month, it’s been 10 years since the founding of Andreessen Horowitz — aka the numeronym “a16z” — so we’re resurfacing some of our most popular episodes, featuring a16z founders Ben and Marc together in conversation.

72

72

SaaStr

JULY 7, 2019

I’m a bit bummed about enterprise zones. The current regulations seem to only encourage real estate investments primarily, and to a pretty small extent, very local businesses. If you could invest in start-ups HQ’d in enterprise zones and there was a tax benefit, I’d invest everything possible in enterprise zones, and I’d move our office and team to one.

Enterprise 147

Enterprise Business Investment 147

SaaStr

JULY 7, 2019

There is a huge value to sales management to listening to (Chorus / Gong / etc) and/or transcribing sales call. Listening is even better than reading (you can learn more listening than just reading), but by listening or reading the calls of your reps you can: Make sure new reps are properly trained. See where reps get confused and stuck. Spot issues of all sorts.

Sales 127

Sales Management 127

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation