Tue.Oct 11, 2022

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Want to Be Paid More in Sales and Customer Success? Fine, But You Gotta Close More

SaaStr

Even with late stage VC capital much harder to get now, and the IPO markets still frozen, I see many folks on my LinkedIn feed saying Sales and Customer Success are underpaid. And that they are underpaid. That they add so much value, they should be paid more. That’s fine, and at SaaStr, we’ve and I’ve been strong proponents of some of this.

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ClickBank Review

The Daily Egg

ClickBank is one of the first affiliate networks and has heavily influenced newcomers in the industry. The platform is accessible to sellers. The post ClickBank Review appeared first on The Daily Egg.

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Dear SaaStr: Will a VC Agree To Wait 5-10 Years For a Very Profitable Exit?

SaaStr

Dear SaaStr: Will a VC Agree To Wait 5-10 Years For a Very Profitable Exit? Easily. There are a lot of myths around venture capital. One of the top ones is that VCs will push you to sell early, or something similar. VCs are paid to wait. They waited for Figma. The first investors invested in 2012. The payoff? A $20B acquisition … 10 years later.

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Lightspeed POS Review

The Daily Egg

Lightspeed is an intuitive POS system that works best for restaurants and quick-service businesses. With incredible hospitality-specific features and transferable hardware, Lightspeed. The post Lightspeed POS Review appeared first on The Daily Egg.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Speaker Submissions are OPEN for SaaStr Europa 2023 in London, 6-7 June

SaaStr

SaaStr Europa comes to London in 2023 ! We’re at the epic Tobacco Docks in East London from 6-7 June bringing together 4,000 SaaS founders, execs and VCs, 200+ speakers, and 1000+ Braindates and 1-on-1s. And grab super cheap early-bird tickets here. (They are as low as $299 now so no complaints if you pay more later!). Interesting in speaking?

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If the PC market is in decline, how's Apple faring?

IT World

About those PC market reports from Gartner, IDC and Canalys that scurried past on Indigenous People’s Day , it’s hard to ignore the one winning face in the computer market. Big differences in data, but one takeaway. It’s also hard to ignore the vast differences in the three companies' data. While the overall insights remain in roughly the same place, IDC reported a 40.2% rise in Apple’s Q3 marketshare, Canalys saw a tiny 1.3% increase — and Gartner determined that Apple saw its share fall 15.6%

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You Can’t Fix a CAC Payback Period: The Operator vs. Investor View of SaaS Metrics

Kellblog

Just a quick post to share the slides for the presention I gave today at SaaS Metrics Palooza , entitled You Can’t Fix a CAC Payback Period: The Operator vs. Investor View of SaaS Metrics. (For those with Slideshare issues, Google Drive share is here.). The presentation discusses: The ways VCs can use metrics in discussions with founders and CEOs.

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MakerDojo.io Raises $1.5 Million In Pre-Seed Funding

Entrepreneur - SaaS

The fund raised will be used for talent acquisition and product innovation, with an aim to expand offerings for all major blockchain protocols.

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What everyone's getting wrong about the Google Pixel 7

IT World

Do a little leisure reading about Google's shiny new Pixel 7 phones, and you're bound to encounter a handful of common conclusions: The Pixel 7 and Pixel 7 Pro are mostly meant to be reference devices and demo-like showcases for Google's software. Google doesn't expect many people (or businesses!) to buy 'em. Pixel phones in general have been total commercial flops.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Structured Leadership Approach to Developing People with Sean Fleming

30 Day Leadership

If you are not continuously improving and expanding your leadership skillset, you introduce risk… As a leader, it’s easy to feel accustomed to what happens day-to-day. On one side there is benefit to following a routine… On the other side, you will introduce risk. Sean Fleming was at this exact point when he joined as VP of Customer Engagement at Zendrive.

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PC sales fall off a cliff

IT World

The sale of PCs in the third quarter of the year fell nearly 20% compared to a year ago, the largest drop in decades and the fourth straight quarter of year-over-year declines, according to preliminary research by two analyst firms. The surge in PC sales created by the pandemic and the tremendous uptick in hybrid and remote work is over and no longer adding to computer sales.

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The Structured Leadership Approach to Developing People with Sean Fleming

30 Day Leadership

If you are not continuously improving and expanding your leadership skillset, you introduce risk…. As a leader, it’s easy to feel accustomed to what happens day-to-day. On one side there is benefit to following a routine…. On the other side, you will introduce risk. Sean Fleming was at this exact point when he joined as VP of Customer Engagement at Zendrive.

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7 Benefits of a Digital Contract Management System

SaaS Metrics

If you’re a small business, chances are you have a lot to manage. You may have multiple projects going on at once and need to keep track of everything that’s going on. And with the adoption of digital communication, it can be even harder to keep up with things. That’s why it’s. Read more. The post 7 Benefits of a Digital Contract Management System first appeared on SaaS Metrics.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Oct 11 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Atlanta, GA, US Organization: hireneXus As a Director of Customer Success, you will optimize each portfolio company customer journey and experience, providing each with a professional and comprehensive Customer Journey Map. Help with the organizational design of consequential departments to ensure we are properly staffed to make the vision come to life.

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8 Restaurant technology trends you need to know about (2022)

SaaS Metrics

The restaurant sector has historically been sluggish to adopt new technologies and digital strategies. The COVID-19 epidemic, however, changed that in 2020 and 2021 and compelled food and beverage establishments to explore outside the box. In order to adjust to a new reality, several eateries have recently, if unwillingly, embraced technology. One. Read more.

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6 Primary Challenges That Key Account Managers Face

SmartKarrot

All your client accounts are not created equal. And a smaller proportion of these accounts probably bring in the most money for your company. As a result, you must pay close attention to these key accounts to maintain and possibly even increase the revenue your business can produce. For this reason, you require a key account management process. . CEOs (Chief Executive Officer) and chief sales officers place a high priority on key account programs.

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Why Your Company Needs a Robust Customer Success with Haydar Al-Saad

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Haydar Al-Saad , Founder of RevSetter , a customer success platform that helps companies raise their customer retention. Join us for an honest conversation about creating a customer success program to expand your business. powered by Sounder. If you missed episode 220, check it out here: How Young Companies Can Sign Major Clients with Alexandra Schrecengost.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Webinar Recap: Payments 101 – October 2022

Infinicept

??? Payments 101 (Part 1 of the Payments Education Webinar Series) Every time an electronic payment transaction occurs (so quick and easy on the surface), that single transaction is a drop in a massive ocean which involves a variety of companies to make that possible. In this session, learn about the entities involved, what they do, and where SaaS companies like yours fit in that ecosystem.