Two weeks after stating it would remain a “public, independent company,” Zendesk is being acquired by a group of investors for $7 billion less than the company was valued at earlier this year. Credit: Magdalena Petrova Customer service software company Zendesk has announced it will be acquired for $10.2 billion by a group of investors led by private equity firm Hellman & Friedman and investment company Permira, as well as a wholly owned subsidiary of the Abu Dhabi Investment Authority and GIC, a sovereign wealth fund from Singapore. The acquisition caps a tumultuous year for the California-based company and comes just two weeks after announcing that it would remain a “public, independent company.” In February this year, Zendesk’s board of directors rejected an acquisition proposal of $17 billion from a consortium of private equity firms, saying that it “significantly undervalues” the company. The final offer accepted by the Zendesk board this week was $77.50 per share, which represents a premium on the $54.53 the company was trading at earlier in the month, but which is still considerably less than $127-$132 per share offer that the board rejected in February. Two weeks later, Zendesk announced it was also terminating its proposed $4.1 billion takeover of Momentive, the owners of SurveyMonkey, after stockholders rejected the deal. On June 9, 2022, Zendesk released a statement saying that, despite meeting with 16 potential strategic partners and 10 financial sponsors, “no actionable proposals were submitted” due to “adverse market conditions and financing difficulties.” In an acknowledgement that recent events might have left some shareholders unhappy, Carl Bass, lead independent director at Zendesk said in a statement that after an extensive review process and considerations of long-term market outlook, the board concluded that “this transaction was the best alternative” and voted unanimously to take the offer. Related content news analysis The EU has decided to open up iPadOS 'Our market investigation showed that despite not meeting the thresholds, iPadOS constitutes an important gateway on which many companies rely to reach their customers,' said the EU’s lead anti-competition regulator, Margrethe Vestige By Jonny Evans Apr 29, 2024 4 mins Apple Apple App Store iPad feature Q&A: Georgia Tech dean details why the school needed a new AI supercomputer Georgia Tech partnered with Nvidia to roll out its first supercomputer so students can experiment with AI and machine learning to better prepare for a job market where those skills are now critical to success. By Lucas Mearian Apr 29, 2024 12 mins CPUs and Processors Education Industry Generative AI how-to A new Windows 11 backup and recovery paradigm? If used properly, new features built into Windows 11 offer safe, nearly complete backup, restore, repair, and recovery operations without third-party tools — but there are some caveats worth knowing. By Ed Tittel Apr 29, 2024 17 mins Windows 11 Backup and Recovery Windows feature Windows 11 Insider Previews: What’s in the latest build? Get the latest info on new preview builds of Windows 11 as they roll out to Windows Insiders. Now updated for Build 22635.3566 for the Beta Channel, released on April 26, 2024. By Preston Gralla Apr 26, 2024 251 mins Small and Medium Business Microsoft Windows 11 Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe