Mon.Jun 27, 2022

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Dear SaaStr: How Many Sales Reps Do I Need?

SaaStr

Dear SaaStr: How Many Sales Reps Do I Need? More than you probably would think. You can back into how many sales reps you’ll need in SaaS. First, figure out how much revenue you need to close in the next twelve months. Because that’s more than now. Second, calculate a reasonable attainable quota for your closers, your Account Executives. This is generally derivate of your deal size.

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Toast POS Review

The Daily Egg

Toast POS almost made it onto our top list of The Best Restaurant POS Software. Unfortunately, certain major pitfalls kept it out. The post Toast POS Review appeared first on The Daily Egg.

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Zendesk and Anaplan: A Tale of Two Very Similar, And Very Different, $10B SaaS Acquisitions

SaaStr

So two big PE $10B deals happened in SaaS this week, one agreed, the other closed. And the difference are so stark, they highlight all the changes in SaaS in just a few months: Zendesk agreed to be acquired a PE syndicate for $10.2 Billion , going private. Anaplan’s deal to be acquired by PE firm Thoma Bravo for $10.4 Billion closed. Not only were the prices basically identical, but so were a few other facts: Both had a nice, roughly similar premium price (usually necessary to get a deal done t

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Microsoft Office 365 Review

The Daily Egg

Microsoft 365 is the new and improved version of the former Office 365. It’s the gold standard when it comes to office. The post Microsoft Office 365 Review appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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eCommerce API Startup to Unicorn With Shippo Co-Founder and CEO Laura Behrens Wu (Pod 567)

SaaStr

To celebrate 10 years of SaaStr, we’re revisiting some classic podcast episodes. Up today: Harry Stebbings interviews Shippo Co-Founder and CEO Laura Behrens Wu. In April 2016, Shippo had only 22 employees and was just beginning to scale. They’ve since opened new hubs in Austin and Dublin and in 2021, hired Employee number 200. As eCommerce grows increasingly critical to the modern business landscape, it’s easy to see how a company like Shippo has grown so successful.

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The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

This is a cross-post to Kellblog of the first post in a six-part series that I wrote for Balderton Capital as part of my work there. The first two posts are already up on Balderton’s Build website, while the remaining four will be rolling out at the rate of about once/week over the next four weeks. This series was both a lot of work and a lot of fun.

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Time for a mid-year browser security check

IT World

We’ve reached the mid-point of 2022 and when it comes to security, I feel like we’re not making much headway. I still see people report they’re getting scammed, ransomed, and attacked on a regular basis — and for many users the browser is becoming the most important part of whatever platform you use. So now is a good time to review your browsers, and any extensions you’ve installed to beef up security.

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The Year in AI So Far: Massive Models and How to Use Them

Andreessen Horowitz

The world of artificial intelligence and machine learning moves very fast. So fast, in fact, that it’s remarkable to think that it was only a decade ago when the AlexNet model dominated the ImageNet competition and kicked off the process that made deep learning a bona fide technology movement. Today, after years of headlines about. Read More. The post The Year in AI So Far: Massive Models and How to Use Them appeared first on Future.

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The great job hunt: 7 top job-search apps hit all-time highs

IT World

The top seven job search engines have been hitting new monthly use rates since March, according to data from web-metrics provider Apptopia. After a period of ebb and flow, numbers have been climbing steadily for the past year, according to Apptopia’s latest data. Average daily active users for the month of June have so far grown 57% year-over-year. “What's super interesting to note is that no month this year has hit a record for monthly active users.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Enable, Win, Repeat: How to Scale your Success Strategy

Sales Hacker

It’s become cliche to call the B2B buyer journey more complex and challenging than ever before. But that doesn’t make it untrue or less significant for sales enablement leaders. We’re going to get precise about exactly what’s changing and what to do about it. Both sellers and buyers want Convenience, easy access to information when and where they need it.

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Zendesk confirms cut-price $10.2B buyout

IT World

Customer service software company Zendesk has announced it will be acquired for $10.2 billion by a group of investors led by private equity firm Hellman & Friedman and investment company Permira, as well as a wholly owned subsidiary of the Abu Dhabi Investment Authority and GIC, a sovereign wealth fund from Singapore. The acquisition caps a tumultuous year for the California-based company and comes just two weeks after announcing that it would remain a “public, independent company.

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SparkToro Demographics: 3 Underrated Ways to Upgrade Your Marketing

Sparktoro

It’s been about one year since we launched Demographics in SparkToro, and it’s one of our most popular features. Many of our customers use the insights to develop personas, run programmatic ads, evaluate brand marketing partnerships, and more. But I have a feeling there are even more creative use cases that our community hasn’t yet tapped into.

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Now open for entries: Best Places to Work in IT 2022

IT World

Computerworld's Best Places to Work in IT is back for its 29th edition, and this time we are looking for great organizations from the US, UK, Sweden, Germany, Australia, and New Zealand. If you work for a brilliant employer of IT professionals, let us know. Over the past three years, the pandemic has re-shaped the workplace, and the ways in which employees engage with colleagues and employers.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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An Intro to Subscription Financial Models for SaaS Businesses

Chargify

Take a look at any modern SaaS company, and you’ll likely notice that they operate under a subscription-based business model. With subscription-based payment plans rapidly. The post An Intro to Subscription Financial Models for SaaS Businesses appeared first on Chargify.

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What’s coming in Windows 11 22H2

IT World

Windows 11 version 22H2, the first feature update to Windows 11 since its introduction in October 2021, is expected to be officially released sometime this fall, likely in October. (The “22” stands for the year 2022, and “H2” means it’s being released in the second half of the year.) Microsoft has already issued a version of it to the Release Preview Channel of the Windows 11 Insider Program; Build 22621 is expected to be close to the final version, if not the final one.

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8 Best Practices for Managing SaaS Contracts & Agreements

Agile Payments

8 Best Practices for Managing SaaS Contracts & Agreements.

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How Apple plans to dent reality in the next 12 months

IT World

Apple updates hardware, software, and services every year and has never been too afraid to cannibalize an existing product range to make way for the new — the iPhone ate the iPod, after all. Now, we hear that Apple is preparing its late 2022/early 2023 product salvo, and, as expected, this may include AR glasses. What’s the story? Mark Gurman at Bloomberg condensed all the current Apple speculation in a recent post.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Episode 35: Full Scrap

Sales Hacker

??Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

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Great tips to Grow an Instagram Account

SaaS Metrics

Looking to grow your Instagram reach? Here are some awesome tips to do so. Creating your Instagram profile and optimizing your bio The first step is to create a profile for your brand and ensure it has been optimized for your business and target audience. It is important for the profile to. Read more. The post Great tips to Grow an Instagram Account first appeared on SaaS Metrics.

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How to close more deals with team selling (in 3 steps)

CloseSaaS

Team selling is when individual sales reps collaborate on demos, sales calls, and meetings to close complex deals. Learn how to start this strategy in 3 steps.

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How To Ensure IT Support For SaaS Applications

SaaS Metrics

It’s said that more and more businesses are switching from on-premises software to Software as a Service (SaaS) applications for their day-to-day dealings. While this can save the business money, it also puts a more significant burden on a specific company’s in-house information technology (IT) department to ensure that these applications are. Read more.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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How to validate your business idea in 4 steps

CloseSaaS

To validate your business idea, you'll need to define a goal, experiment and refine your hypothesis, and develop a plan.

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zkDocs: Zero-knowledge Information Sharing

Andreessen Horowitz

… The post zkDocs: Zero-knowledge Information Sharing appeared first on Andreessen Horowitz.

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A Step-by-Step Guide to Creating SaaS Buyer Personas

SmartKarrot

Buyer personas are important for organization success. These audience personas will help sell correctly. You can create the right content that matters to the audience and connect with them. SaaS buyer personas will help identify the right customer type and satisfy their needs. The SaaS company will be able to keep customer requirements and ideas and develop content that meets customer needs.

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How to Create Your Ideal Rep Profile (IRP) — Definition, Steps & Skills

Sales Hacker

Every closed deal requires two parts: the right buyer and the right seller. The right buyer is one who’s the ideal fit for your solutions. The right seller is one who has what it takes to guide the deal through the sales cycle and eventually, across the finish line. If one side of the equation isn’t quite right, there’s no deal. The vast majority of organizations have the first half of the equation down pat.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Ethical Dilemmas in Business: A Guide for Customer Success Teams

SmartKarrot

As the amount of demand and the immense competition continues to increase exponentially in our current business landscape, all modern businesses must prioritize avoiding moral and ethical dilemmas during day-to-day business operations. Detailed and established ethical standards can help your business significantly increase credibility and reliability amongst existing and potential customers by establishing credibility and trust.

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Customer Success Enablement Makes the Customer Experience Better

CustomerSuccessBox

Customer Success Enablement may be a term you’ve never heard of, but you’ve probably heard of sales enablement. Although it’s a crucial idea and job in the Customer Success industry, it still hasn’t fully earned the recognition it deserves. Customer Success teams have a wide range of duties, from opening new accounts to assisting current clients in achieving their objectives and securing renewals.

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Jun 27 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage customer success metrics including ARR retention and growth and customer satisfaction (NPS). Collaborate with functional business leaders to drive product improvements, customer marketing and surveying efforts, and delivery and support CSAT.