Sales Hacker

OCTOBER 13, 2022

The sales profession often drives people away because its training methods need updating. Too many salespeople are taught to rely on pushy and spammy tactics. And these tactics make those salespeople — not to mention their prospects — uncomfortable, decreasing any successful outcome. The desire for authenticity in sales. More than ever, people want to do work that’s personally meaningful and connects with their values.

Technical Cofounder 86

Technical Cofounder Social Media Consulting Sales 86

SaaStr

OCTOBER 13, 2022

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Cristina Vila. Cristina is the CEO and Co-Founder of Cledara, a leading platform that combines management tools for teams with a payments platform to help companies take control of the software they use to run their business. In the current challenging funding environment, they just raised a $20 million round.

Payments 239

Payments Payment Solutions Enterprise Software 239

Predictable Revenue

OCTOBER 13, 2022

Rand Fishkin joins the Predictable Revenue podcast to discuss how to gain a deeper understanding of your audience to improve your outbound sales process. The post How to Gain a Deep Understanding of Your Audience appeared first on Predictable Revenue.

Revenue 147

Revenue Sales Development 147

SaaStr

OCTOBER 13, 2022

Dear SaaStr: What Are The Benefits of Having Your Own Startup? Few things are harder than being a CEO, once you have something. It’s so hard, it weighs on you all the time. But the benefits are also unique. My list: Always being engaged. This is a subtle but huge benefit of having your own startup. Yes, it will consume your thoughts. Not entirely at the beginning, but later almost 24×7365.

Startup 222

Startup Innovation Education Engagement 222

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Intercom, Inc.

OCTOBER 13, 2022

?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. Not only is it the only channel you have full control over, but it’s the best place to quickly sort out issues and share information with your customers in a swift, non-disruptive way. After all, if you’re trying to engage your customer or persuade them to take an action, the best and easiest place to do that is when they’re in the product itself – not a few hours or days late

Innovation 118

Innovation Communication Engagement Branding 118

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. The last year hasn’t been easy. The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retenti

Banking 118

Banking Scale Machine Learning Artificial Intelligence 118

Kellblog

OCTOBER 13, 2022

A guy walks into a bar and orders a $17 Martini. Is it MRR (monthly recurring revenue)? The potentially surprising answer: maybe, and often yes. If he’s a tourist who happened to walk in, then no, it’s not MRR. If he’s lived here for two years and comes in every Thursday for a Martini, yes. He represents $68 of what I’d call empirical MRR [1].

Metrics 133

Metrics SaaS Payments SaaS Payment Features 133

IT World

OCTOBER 13, 2022

More than two years ago, Microsoft announced it would rename its Office 365 SMB offerings as “Microsoft 365” — today the company made the name change for all of its productivity apps.

SMB 110

SMB 110

Andreessen Horowitz

OCTOBER 13, 2022

… The post Building Partnerships with NFT Projects and Communities appeared first on Andreessen Horowitz.

79

79

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

IT World

OCTOBER 13, 2022

Editor's note: Both Microsoft and Cisco are clients of the author. I’ve covered videoconferencing since the late 1980s and can recall when Andy Grove, after taking Intel into this market, later called that one of the biggest mistakes he ever made. That's because the companies that created videoconferencing tools seemed not to understand that interoperability is critical.

Marketing 65

Marketing 65

CloseSaaS

OCTOBER 13, 2022

Qualifying prospects involves evaluating your leads against your ideal customers. Learn how to do it and the characteristics of a good lead qualification process.

Sales 59

Sales 59

SaaS Metrics

OCTOBER 13, 2022

Almost 18 years have passed since the release of Counter-Strike: Source back in 2004, but, despite its age, the game continues to attract gamers who could not find a fan in the classic 1.6 or see some game passion behind a pile of skins in the modern Global Offensive. So, it is. Read more. The post CSS: few steps back and one huge forward first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

Sales Hacker

OCTOBER 13, 2022

Revenue Rally: Seattle. The Event Series for Elite Sales Pros. Only 45% of sales reps globally achieve quota, and quota attainment has been falling for over a decade. It’s time to fix that. The post Revenue Rally: Seattle appeared first on Sales Hacker.

Revenue 57

Revenue Sales 57

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

SaaS Metrics

OCTOBER 13, 2022

Signing documents is a responsible stage of any activity that requires maximum attention and a careful approach. It is important to keep all information confidential with the assurance that no unauthorized person will get hold of it. Quite often, companies and ordinary users are afraid to trust any other option for signing. Read more. The post How Do I Add Signature to PDF without Adobe?

Metrics 52

Metrics SaaS 52

IT World

OCTOBER 13, 2022

Here is what we think we know: Apple is preparing to introduce its first-generation mixed-reality device after years of development (and speculation). Meta is upset by the comping competition and is now trying to land a few punches before its competitor enters the ring. Ready for the ride. That’s why Meta’s CEO, Mark Zuckerberg, threw some shade at his competitor at Meta Connect.

Development 56

Development 56

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product. Maintain close contact with customers and understand the competitive landscape within their industry.

Customer Success 19

Customer Success Development Team Review Technical Review Systems Review 19

FastSpring

OCTOBER 13, 2022

The fourth quarter is the most important quarter for software companies around the world. . We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales. And here’s our question to you: Are you really taking advantage of the quarter?

Payment Methods 132

Payment Methods Payment Solutions SaaS Payments Software Review 132

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

SmartKarrot

OCTOBER 13, 2022

The primary objective of a CSM (Customer Success Manager) is to promote and demonstrate value to its clients continuously. The core business objectives of a CSM are to maintain/increase retention for the company to grow and expand. By consistently working toward this goal, you can accomplish both of these goals at once. . However, many companies have different strategies and approaches when it comes to who should own/lead account expansion and how involved CSMs should be.

Customer Success 10

Customer Success Management Revenue Scale 10

IT World

OCTOBER 13, 2022

US legislators continue to press for the creation of a digital dollar, raising questions about whether the move could make it easy for the federal government to track business and consumer transactions. Putting all the digital dollars on one electronic ledger operated by the Federal Reserve would also be a tempting target for cyber criminals. In March, lawmakers introduced a bill that would allow the US Treasury to create a digital dollar and pilot it to determine its viability.

Government 69

Government Banking Development Business 69