The Daily Egg
APRIL 28, 2020
If you want to double or triple your conversion rates over the next 9 months, A/B testing is the foolproof way to do it. Any funnel, any business model, any marketing channel. You could easily double your customer counts within the next year. All without having to increase your marketing spend or get more traffic. […]. The post 7 Important A/B Testing Rules to Double Conversions appeared first on The Daily Egg.
Tom Tunguz
APRIL 28, 2020
How do you benchmark a sales organization in a time like this? This is one of the questions that Jim Benton, CEO of Chorus.ai, answers every day in his Daily Briefings. Using data across 10m telephone calls, Jim highlights how the coronavirus is changing sales team performance. Here are some of the highlights from my reading. Cold calls are down 67% , while connect rates have fallen by about 10% since January.
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SaaStr
APRIL 28, 2020
My second boss everywhere came from a very big, very old tech company. He inherited one of their firm rules: “When you leave, if you leave … you can’t ever come back!” I didn’t get that rule. If someone great left, wouldn’t you want them back later? Things change. Life changes. In fact, right after that we hired a roundtrip employee as our CTO in my first start-up and it was amazing.
Tom Tunguz
APRIL 28, 2020
How do you benchmark a sales organization in a time like this? This is one of the questions that Jim Benton, CEO of Chorus.ai, answers every day in his Daily Briefings. Using data across 10m telephone calls, Jim highlights how the coronavirus is changing sales team performance. Here are some of the highlights from my reading. Cold calls are down 67% , while connect rates have fallen by about 10% since January.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
APRIL 28, 2020
Intercom is a proudly product-first company , with a focus on delivering great product that helps our customers build relationships with their users. Being product-first or product-led has shaped our culture and ethos in very palpable ways, and one of the characteristics of that culture is the degree to which we think deeply about how design. Above all, we have fostered a culture that encourages strong opinions – our opinions can change with time and circumstance, of course, but what remains con
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
APRIL 28, 2020
Did you know that 48% of customers are more likely to return to a website that is equipped with live chat? As a means to enhance customer service, live chat has taken the eCommerce industry by storm. Until just a few years back, problems of slow response times and unhelpful answers were major obstacles to […]. The post How Chatbots and Live Chat Can Help Improve Customer Retention appeared first on Nimble Blog.
Groove HQ
APRIL 28, 2020
Our best advice for smoothly transitioning your team to online customer support. The post Moving to Online Customer Support: 8 Tips to Ease the Transition appeared first on Groove Blog.
Zuora
APRIL 28, 2020
This bylined article by John Phillips, GM EMEA at Zuora, was first published in ITS International. From autonomous vehicles (AVs) […]. The post MaaS comes to the masses appeared first on Zuora.
Andreessen Horowitz
APRIL 28, 2020
The properties of a software system – performance, accuracy, security, compliance, and so much more – have traditionally been dictated by the code used to build it. As a result, an entire tool chain has been developed to aid in … The post Investing in Tecton appeared first on Andreessen Horowitz.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
OpenView Labs
APRIL 28, 2020
Businesses across the globe are facing unprecedented challenges in the face of the COVID-19 pandemic. In this environment, it doesn’t matter if you’re the CEO of a startup or a well-established company—you’re going to have to make some difficult choices that will probably keep you up at night. Despite the world being turned upside-down, one thing remains steadfastly true: A company’s two most important assets are its cash and its people.
Andreessen Horowitz
APRIL 28, 2020
Going to the hospital was once a move of last resort. In fact, up through the 1930’s, 40% of healthcare services were delivered in the home. But as medical technology grew more advanced (and bulkier, and more expensive), and … The post Investing in Tomorrow Health appeared first on Andreessen Horowitz.
IT World
APRIL 28, 2020
The public cloud and open source software are pretty much coupled these days. No matter if you’re running Kubernetes as a service, MySQL, Linux, or that open source text editor you’ve used since college, it’s all there for the taking, as a service. However, it’s really not free. Cloud providers charge for usage, either by time or other resource-units consumed.
OPEXEngine
APRIL 28, 2020
In the early stages of a major business transformation, the leaders of a large global airline faced an urgent new priority—responding to the impact of Covid-19 on employees and passengers. Their first moves were grounded in empathy and compassion: keeping customers and employees safe, and maintaining the operational network long enough to return passengers home.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
ProfitWell
APRIL 28, 2020
Many companies are now switching from a perpetual licensing model to subscription-based licensing. This pricing model can be a win-win for both the consumer and the business. It allows the consumer access to software they previously could not afford and allows the business to focus on more efficient incremental development and potentially get more money over a longer period of time.
CloseSaaS
APRIL 28, 2020
The team at Cloosiv has seen steady growth since it launched in 2017, but they’ve never seen growth quite like what they're seeing now. We sat down with Cloosiv's founder to talk about how their industry has shifted and what it’s meant for their business.
ReSci
APRIL 28, 2020
We’re excited to announce native lead capture forms for Cortex to build your email list and convert more customers! Lead capture forms will enable marketers to: Create lightboxes, sidebars, banners, and landing pages with an easy-to-use drag and drop editor. We have 100+ themes available. The post Native lead capture forms are here! appeared first on ReSci.
SmartKarrot
APRIL 28, 2020
Role: Customer Success Manager Location: Remote, USA Organization: LivePerson As a CSM, you will own a portfolio of Enterprise customers and have responsibility for driving successful programs that enable usage growth and overall return on investment. As the trusted advisor on all program-related activity, you’ll ensure interactions are managed to customer satisfaction, relationship health and program success.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
ReSci
APRIL 28, 2020
We’re excited to announce native SMS to help you capture, convert, and retain mobile customers! Our market leading SMS allows marketers to: Build lists with pop-ups on desktop and mobile, and keyword opt-ins (text to join). You can choose from our pre-designed templates, or your. The post Announcing SMS marketing for Cortex! appeared first on ReSci.
Neil Patel
APRIL 28, 2020
Today’s going to be fun. I’m going to make a bet with you that if you follow the 3 steps below, and you really follow them, you can get 10,000 visitors from Google. I promise it won’t be hard, but it will take time. And if you follow my steps and don’t get the results, hit me up and I will personally help you with your marketing. All I ask is you do it for 3 months straight.
Totango
APRIL 28, 2020
Change is one of the few constants in life, especially in business. Enterprises that are able to adapt to change will be able to withstand not only the small fluctuations of everyday operations, but also sudden major disruptions. A global pandemic is but one possibility here; natural disasters and other crises may pull the rug out from under your organization’s feet at any time.
Sales Hacker
APRIL 28, 2020
This week on the Sales Hacker podcast, we speak with Lori Richardson , founder of Score More Sales. Loris is passionate about pursuing, advocating, and furthering the cause of female sales leadership and helping women advance through their careers. To that end, Lori also founded Women Sales Pros, the first community online dedicated to helping smart, savvy women get into B2B sales positions and sales leadership and to help companies find and develop great women sellers.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
ChurnZero
APRIL 28, 2020
Naomi may be famous for reengaging our churn monster “ Disengaged Dave ” in ChurnZero’s latest video, but before her acting debut, she was ChurnZero’s 18 th employee and our very first Customer Success Team Lead. Last week, we chatted with Naomi about her life in and outside of ChurnZero, and here’s what our Customer Success Manager (CSM) behind the camera had to share. .
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