ProfitWell

JULY 24, 2019

This week, we keep it going on the ProfitWell Report by looking at how another SaaS ecosystem compares to the United States. Chris Heron from Visibly asks us: How do subscription companies in Europe differ from their counterparts in the United States? Let’s explore how European subscription companies stack up to their US counterparts by looking at the data from over five thousand subscription companies.

Subscription 58

Subscription Payment Features Churn Retention 58

SaaStr

JULY 24, 2019

Gillian oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. Gillian Heltai | SVP of Client Services @ Talkdesk. FULL TRANSCRIPT BELOW.

Retention 132

Retention VP of Engineering Sales Hiring Scale 132

Intercom, Inc.

JULY 24, 2019

We all know it’s impossible for a sales team (or anyone for that matter) to predict the future. But with rigorous sales forecasting, they can actually get pretty close. Sales forecasting allows you to not only project how much revenue your team will close but also proactively influence current and future deals – by getting ahead of potential blockers, course correcting when you’re trending off target, moving into emerging markets, and more.

Forecasting 181

Forecasting Revenue Sales Technical Review 181

SaaStr

JULY 24, 2019

Let me at least share my first meeting with a VC. It went really well. The very first VC I ever pitched as a founder offered to fund us tentatively with $5m — by the end of the first meeting! And … then I blew it. What happened? Well, first the intro was from an ex-boss, so I had a strong warm referral. I also had a pretty good deck and presentation and team.

Pricing 132

Pricing Metrics Marketing 132

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Nimble - Sales

JULY 24, 2019

Customer retention is much more valuable than customer acquisition. According to Forbes, the success rate of selling to an existing customer is 60% – 70%, while the rate of selling to a new customer is only 5-20%. As a result, you have to step up your efforts to keep a good relationship with your existing […]. The post 10 Best Tips to Boost Customer Retention Rate appeared first on Nimble Blog.

Retention 90

Retention Acquisition 90

Sales Hacker

JULY 24, 2019

Gender inequality in STEM has been making news for a while. But that’s not the only space where women are underrepresented. It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. To many, this is an all too familiar problem — but not just for women.

Sales Hiring 74

Sales Hiring Sales Recruiting Revenue Sales 74

Andreessen Horowitz

JULY 24, 2019

The exploration for and mining of certain metals has driven huge epochs of human civilization, from copper and iron to gold and diamonds.

AI Search 60

AI Search AI 60

OpenView Labs

JULY 24, 2019

From lead scoring to messaging, account-based marketing (ABM) is changing the way inside sales reps (ISRs) and field reps approach sales. With the help of analytics, Big Data and predictive tools , reps can: Identify prospects that are the best fit for their products and services. Segment accounts to better understand their industry, pain points and needs.

Customer Lifetime Value 44

Customer Lifetime Value Sales Acquisition Banking 44

Net-Results

JULY 24, 2019

Probably everything else you can think of. Don’t get me wrong: I’m not against picking up the phone and calling. If you have a clear target audience, with a well-defined problem you can fix, you probably owe it to both you and them to try and call them. But if you don’t, then you’re wasting your time and theirs. And then there’s the fact that cold calling is time-intensive and easy to get wrong.

Scale 40

Scale Sales Branding Scaling 40

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

OpenView Labs

JULY 24, 2019

For the final episode of Season 6, Kyle caught up with Simon-Kucher Partner, Josh Bloom. He explains the inspiration behind the firm’s book, ‘Monetizing Innovation,’ the concept of developing a product around the price and the most important question founders should be asking customers. He also breaks down the trends he expects to see in the next year. ?.

Pricing 40

Pricing Innovation Trends Development 40

OpenView Labs

JULY 24, 2019

Edge computing is everywhere. It’s in the headlines covering drones, robotics and autonomous driving as well as hiding in plain sight powering digital signage, building management systems and logistics automation. At OpenView, we see the edge as the next major computing paradigm after mobile and cloud and are excited to announce that we led a $14.4M investment in balena , the developer platform for the edge.

Mobile 40

Mobile Cloud Development Investment 40