Intercom, Inc.
NOVEMBER 25, 2019
Five years ago I wrote about how product strategy means saying no – you must ruthlessly protect your product from feature creep. . Saying no, however, is just one part of a successful product strategy. As your business scales, you’ll need to carefully align your product strategy with your broader company strategy to ensure cohesive and sustainable growth.
Cobloom
NOVEMBER 25, 2019
SaaS companies traditionally invest most of their time and money in Sales & Marketing, focusing all their energy on acquiring as many new customers as possible. But in doing so, are you missing out on valuable additional sources of revenue for your business? When it comes to your customer relationships, acquisition is just the tip of the iceberg.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Inturact
NOVEMBER 25, 2019
Do you know if your product’s Free Trial is hitting industry benchmarks? If not, you could be leaving a lot of money on the table. This article will help you determine just how much is being potentially lost and make sure you’re picking the right type of trial for your customer acquisition model.
The Daily Egg
NOVEMBER 25, 2019
New technologies are radically changing the way businesses interact with customers. As a result, customer expectations are constantly changing. Businesses should innovate and evolve in order to meet those expectations and build relationships that customers value. To do this, businesses should rethink their approach to customer experiences and engagement. 84% of consumers consider the experiences […].
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
SaaStr
NOVEMBER 25, 2019
Phew. With Dreamforce and SaaStr Europa and Scale behind us, little tiny Team SaaStr is 100% focused on 2020 SaaStr Annual. It will be in March this year for one year in 2020, before we go back to February for 2021 on. March 10-11-12 in San Jose, CA just south of San Francisco. The headline metrics: 15,000+ attendees. 4,000+ CEOs. 3,000+ Mentorship sessions. 1,000+ VCs. 300+ Sessions. 250+ AMAs, Workshops, Super Braindates, and more. 100+ Unicorns. 3+ Days and Nights on sharing, learning, and
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
NOVEMBER 25, 2019
Find out how to provide exceptional customer service using our 15-point checklist. The post Customer Service Checklist: 15 Ways to Provide Exceptional Customer Service appeared first on Groove Blog.
Sales Hacker
NOVEMBER 25, 2019
Sales battlecards are one of the most common and most important sales enablement assets. They provide an overview of a specific competitor’s company, products, and services, and provide guidelines on how to win deals against that competitor. They’re also the ammo you give your sales reps to go into battle against your competitors. The better the cards the better your chances at beating your competitors to the deal.
ProfitWell
NOVEMBER 25, 2019
In this episode of Tradeoffs, Hiten and I are talking about something that's near and dear to our hearts—being a transparent company. Spurred by the rise of self-funded companies in tech, transparency, both inside and outside a company, is a defining characteristic for a lot of successful SaaS businesses today. But fostering transparency requires making tradeoffs at every step of the journey.
Sales Hacker
NOVEMBER 25, 2019
This week on the Sales Hacker podcast, we speak with Dan O’Connell, Chief Strategy Officer at Dialpad. Dan’s career started at Google, where he worked directly under Sheryl Sandberg at the start of AdWords. From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. Dan holds an MBA from the Haas School of Business at Berkeley.
Advertisement
Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Andreessen Horowitz
NOVEMBER 25, 2019
To receive this monthly update from the a16z fintech team, sign up here. Cash-strapped boomers; Big tech does fintech; Schwab launches zero-fee trading, and more. OK Boomer…ready to retire? . The catchphrase “ OK Boomer ” has been sweeping social … The post Fintech Newsletter: November 2019 appeared first on Andreessen Horowitz.
Inturact
NOVEMBER 25, 2019
Do you know if your product’s Free Trial is hitting industry benchmarks? If not, you could be leaving a lot of money on the table. This article will help you determine just how much is being potentially lost and make sure you’re picking the right type of trial for your customer acquisition model.
ProfitWell
NOVEMBER 25, 2019
Time: we try to use the most of it, but when building a subscription business there never seems to be enough of it. What if we could slow time down momentarily? You can stop the clock at Recur (here in Boston December 12-14). Use time to build relationships and learn from one another. It's time to get the data that matters to your business. It's time to return to the fundamentals.
IT World
NOVEMBER 25, 2019
Not all public cloud service providers are the same when it comes to network performance. Each one’s connectivity approach varies, which causes geographical discrepancies in network performance and predictability. As businesses consider moving to the cloud, especially software-defined wide-area networks ( SD-WAN ) and multi-cloud , it’s important to understand what each public cloud service provider brings to the table and how they compare.
Advertisement
Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
ProfitWell
NOVEMBER 25, 2019
Today, we're calling out cart abandonment. Plus, the subscription business model continues to climb its way to the top. Your top subscription news. PayPal x Honey. PayPal announced it will acquire Honey Science Corporation, the makers of a deal-finding browser add-on and mobile application. For $4 billion , mostly cash. The acquisition, which is PayPal’s largest to date, will give the payments giant a foothold earlier in the customer’s shopping journey.
CloseSaaS
NOVEMBER 25, 2019
I will admit that I’m a hypocrite. I run a 25-person sales development team, but I never respond to cold outreach.
Totango
NOVEMBER 25, 2019
Hi , . Today, our Ibiza experience is available for all Totango users. This week is also very exciting as many of us start the holiday season and we’ve released our first Sedona deliverables. Sedona Release. The new Sedona release is focused on enabling you to drive customer success at scale, more effectively and efficiently. This release also leverages Totango best practices to provide a more prescriptive way of engaging with your customers to deliver a world-class customer experience.
Inturact
NOVEMBER 25, 2019
Do you know if your product’s Free Trial is hitting industry conversion benchmarks? If not, you could be leaving a lot of money on the table. This article will help you determine just how much is being potentially lost and make sure you’re picking the right type of trial for your customer acquisition model.
Advertisement
If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
OpenView Labs
NOVEMBER 25, 2019
You need people in your life who aren’t afraid to give it to you straight—the friend who tells you when you have spinach in your teeth, the colleague who provides advice when you make a mistake and the customer that gives you a heads up when management is evaluating a different option because your product is missing a feature. These people offer feedback that ranges from helpful to brutal because they want you to succeed and because they want you to be the best you can be.
Expert insights. Personalized for you.
187 
Let's personalize your content