Thu.Aug 11, 2022

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How to Build Client Relationships Digitally: 14 Pro Tips

Totango

Learn How to Build Client Relationships Digitally: 14 Proven Tactics. Knowing how to build client relationships digitally is critical for SaaS businesses. Most interactions with your SaaS customers are digital, making handling these opportunities decisive for customer satisfaction, loyalty, repeat business and referrals. In this article, we’ll show you how to build client relationships digitally with your SaaS customers.

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Best WordPress Ecommerce Plugins Compared

The Daily Egg

Creating a money-making website with WordPress is an easier process when you take advantage of WordPress ecommerce plugins. We know this firsthand, The post Best WordPress Ecommerce Plugins Compared appeared first on The Daily Egg.

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The Trillion Dollar Empire that Started with a Coupon

Tom Tunguz

This is a paper bond from the US Treasury dated 1976. This piece of paper guarantees its holder $5000 on August 15, 1986. At the bottom, four coupons entitle the holder to $200 at the maturity date on the top right. The coupons represent the interest on the bond. Those four little coupons would lead to the creation of a $2 trillion bond behemoth. Prior to the early 70s, investors bought bonds & held them until maturity.

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Best Call Tracking Software Compared

The Daily Egg

We spent months testing over 20 call tracking software options, testing features and functionality for each. We think CallTrackingMetrics is the best. The post Best Call Tracking Software Compared appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Adding Payments and Fintech to SaaS Can Be Great. But You Gotta Watch the Margins.

SaaStr

So in the Boom Times of later 2020 and 2021, almost every VC pushed SaaS companies to at least become a little bit of a fintech. Why? It seemed such an easy way to bolt on more revenue to an underlying SaaS platform. And indeed, sometimes it can be. Shopify now gets 2x the revenue from payments and merchant services than it does from SaaS subcriptions.

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Dear SaaStr: How Much Equity Do You Give to Extremely Early Employees?

SaaStr

Dear SaaStr: How Much Equity Do You Give to Extremely Early Employees? It’s a tough one because they really do deserve a lot. But the pie only adds to 100%. You really want to give the early folks a ton. At least — the very best ones. But it only adds to 100%. So my rough rule: Do 3x what you’d otherwise do if it’s super early , i.e. pre angel funding, pre product, pre revenue, etc.

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Raise, Sell, Merge, or Scale? How to Navigate the Market Downturn.

SaaSOptics

Raise, Sell, Merge, or Scale? How to Navigate the Market Downturn. Is it just me, or is it starting to feel a little tight in here? Everyone is starting to feel the squeeze of the market—especially those in the tech space. Seasoned industry vets may know what their next move should be, but navigating a changing market (especially one in a downturn) is an obstacle for any SaaS founder.

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Thanks to BambooHR, Drata, GuideCX, Mailchimp, and Ramp for Sponsoring SaaStr Annual 2022!

SaaStr

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! BambooHR ‘s cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS).

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How Headless Commerce Will Change How and Where We Buy

Andreessen Horowitz

Dirk Hoerig is the co-founder and CEO of Commercetools, and a veteran of the ecommerce space spanning two decades. In this interview, he explains “headless commerce” and why this API-centric architecture (often built atop cloud infrastructure and microservices) is especially important in the world of online retail and digital transactions, overall.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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What you need to know about the metaverse office of the future

IT World

It’s easy to say, as many have in recent months, that the office of the future is in the so-called metaverse or that the metaverse is the solution to remote and hybrid work issues. It’s easy because the word “metaverse” does not have a universally accepted meaning. For example, if the statement “The office of the future is in the metaverse” means people start their day by putting on virtual reality (VR) goggles, sitting at a virtual desk using a virtual computer surrounded by avatars, and going

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Measuring SNARK performance: Frontends, backends, and the future

Andreessen Horowitz

… The post Measuring SNARK performance: Frontends, backends, and the future appeared first on Andreessen Horowitz.

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In a hybrid workforce world, what happens to all that office space?

IT World

Offices are getting smaller — or at least companies that own or lease office space are now using less of it, according to t he 2022 Office Space Report compiled by workplace management software maker Robin Powered. The company surveyed 247 business owners, facilities managers and those in charge of office space to get a better idea of what companies plan to do with their all their cubicles, meeting rooms and offices in the aftermath of workplace changes brought about by the COVID-19 pandemic,

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What is Salesforce CMS?

CloudKettle

Salesforce CMS or Content Management System provides the means to create, manage and deliver content from a central location. What makes it powerful is its capacity to deliver that content to multiple channels. This means CMS content can be used in multiple Experience Cloud sites (communities), in Marketing Cloud, Heroku, in Lightning Experience apps and […].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Apple builds slowly, thinks laterally, knows its customers

IT World

As development of its AR glasses inches toward the release of v.1, Apple’s innovation engine continues to churn — and now the company is investing in content to drive services revenue in what is expected to be a challenging macro-economic environment. Dance nimble, dance light. Apple’s teams of economists, accountants, lobbyists, and managers are feeding back insights from across the planet, which is why the company knows that to make it through the coming years it needs to continue to diversify

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What is Lead Generation? How to Generate Leads in 2023(Definition & Strategies)

CloseSaaS

What is lead generation? Basically, it's the act of finding new potential customers and attracting them to your business. Learn more about the definition + strategies.

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UserTesting’s Janelle Estes on using human insight to create memorable experiences

Intercom, Inc.

In our rush to accelerate digital transformation, we’ve been obsessed with collecting information. Lots and lots of it. We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen.

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5 Benefits of Marketing Automation for B2B Businesses

CloseSaaS

B2B marketing automation makes your life easier as a marketer. Learn how automation can get you better leads, improved follow-ups and workflows, and more.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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7 Time-Tested Strategies for Leveling Up Your Business

SmartKarrot

Are you wondering why your business is not seeing the results you hoped for? Then it’s time to level up your business strategies. The future of work and business is changing rapidly, and to stay ahead of the competition, leveling up will help you find gaps and streamline processes to maximize results. When we talk about leveling up your business, we focus on building the fundamentals and implementing new ways to scale your business to achieve sustainable growth.

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10 Strategies to Generate Sales Leads Without Cold Calling

CloseSaaS

Wondering how to generate sales leads without cold calling? Here are 10 strategies to find potential customers without picking up the phone.

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6 Social Media Lead Generation Strategies You Should Watch Out For

CloseSaaS

Learn some of the best social media lead generation strategies, including quizzes, targeted ads, referral campaigns, and more.