Totango

AUGUST 11, 2022

Learn How to Build Client Relationships Digitally: 14 Proven Tactics. Knowing how to build client relationships digitally is critical for SaaS businesses. Most interactions with your SaaS customers are digital, making handling these opportunities decisive for customer satisfaction, loyalty, repeat business and referrals. In this article, we’ll show you how to build client relationships digitally with your SaaS customers.

SaaS 108

SaaS Onboarding Customer Success Technical Review 108

The Daily Egg

AUGUST 11, 2022

Creating a money-making website with WordPress is an easier process when you take advantage of WordPress ecommerce plugins. We know this firsthand, The post Best WordPress Ecommerce Plugins Compared appeared first on The Daily Egg.

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SaaStr

AUGUST 11, 2022

So in the Boom Times of later 2020 and 2021, almost every VC pushed SaaS companies to at least become a little bit of a fintech. Why? It seemed such an easy way to bolt on more revenue to an underlying SaaS platform. And indeed, sometimes it can be. Shopify now gets 2x the revenue from payments and merchant services than it does from SaaS subcriptions.

SaaS Payments 281

SaaS Payments Merchant Services Payments Payment Solutions 281

The Daily Egg

AUGUST 11, 2022

We spent months testing over 20 call tracking software options, testing features and functionality for each. We think CallTrackingMetrics is the best. The post Best Call Tracking Software Compared appeared first on The Daily Egg.

Software Review 304

Software Review Software 304

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments

Tom Tunguz

AUGUST 11, 2022

This is a paper bond from the US Treasury dated 1976. This piece of paper guarantees its holder $5000 on August 15, 1986. At the bottom, four coupons entitle the holder to $200 at the maturity date on the top right. The coupons represent the interest on the bond. Those four little coupons would lead to the creation of a $2 trillion bond behemoth. Prior to the early 70s, investors bought bonds & held them until maturity.

Investment 280

Investment Marketing Management 280

Intercom, Inc.

AUGUST 11, 2022

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

Headcount 237

Headcount Customer Support Strategy Scaling 237

SaaStr

AUGUST 11, 2022

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! BambooHR ‘s cloud-based system is an intuitive, affordable way for growing companies to manage essential employee information in a personalized Human Resources Information System (HRIS).

Payment Solutions 207

Payment Solutions Payments Payment Services Payment Methods 207

Intercom, Inc.

AUGUST 11, 2022

In our rush to accelerate digital transformation, we’ve been obsessed with collecting information. Lots and lots of it. We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen.

Scale 118

Scale Scaling Data Artificial Intelligence 118

SaaSOptics

AUGUST 11, 2022

Raise, Sell, Merge, or Scale? How to Navigate the Market Downturn. Is it just me, or is it starting to feel a little tight in here? Everyone is starting to feel the squeeze of the market—especially those in the tech space. Seasoned industry vets may know what their next move should be, but navigating a changing market (especially one in a downturn) is an obstacle for any SaaS founder.

Scale 97

Scale Scaling Marketing SaaS 97

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Andreessen Horowitz

AUGUST 11, 2022

Dirk Hoerig is the co-founder and CEO of Commercetools, and a veteran of the ecommerce space spanning two decades. In this interview, he explains “headless commerce” and why this API-centric architecture (often built atop cloud infrastructure and microservices) is especially important in the world of online retail and digital transactions, overall.

Cloud 92

Cloud Interviewing SaaS 92

IT World

AUGUST 11, 2022

It’s easy to say, as many have in recent months, that the office of the future is in the so-called metaverse or that the metaverse is the solution to remote and hybrid work issues. It’s easy because the word “metaverse” does not have a universally accepted meaning. For example, if the statement “The office of the future is in the metaverse” means people start their day by putting on virtual reality (VR) goggles, sitting at a virtual desk using a virtual computer surrounded by avatars, and going

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Andreessen Horowitz

AUGUST 11, 2022

… The post Measuring SNARK performance: Frontends, backends, and the future appeared first on Andreessen Horowitz.

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IT World

AUGUST 11, 2022

Offices are getting smaller — or at least companies that own or lease office space are now using less of it, according to t he 2022 Office Space Report compiled by workplace management software maker Robin Powered. The company surveyed 247 business owners, facilities managers and those in charge of office space to get a better idea of what companies plan to do with their all their cubicles, meeting rooms and offices in the aftermath of workplace changes brought about by the COVID-19 pandemic,

Software 84

Software Management Business 84

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Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

Payment Solutions

CloudKettle

AUGUST 11, 2022

Salesforce CMS or Content Management System provides the means to create, manage and deliver content from a central location. What makes it powerful is its capacity to deliver that content to multiple channels. This means CMS content can be used in multiple Experience Cloud sites (communities), in Marketing Cloud, Heroku, in Lightning Experience apps and […].

Cloud 52

Cloud Management Marketing 52

IT World

AUGUST 11, 2022

As development of its AR glasses inches toward the release of v.1, Apple’s innovation engine continues to churn — and now the company is investing in content to drive services revenue in what is expected to be a challenging macro-economic environment. Dance nimble, dance light. Apple’s teams of economists, accountants, lobbyists, and managers are feeding back insights from across the planet, which is why the company knows that to make it through the coming years it needs to continue to diversify

Churn 83

Churn Revenue Engineering Innovation 83

CloseSaaS

AUGUST 11, 2022

What is lead generation? Basically, it's the act of finding new potential customers and attracting them to your business. Learn more about the definition + strategies.

Strategy 52

Strategy Business 52

SmartKarrot

AUGUST 11, 2022

Are you wondering why your business is not seeing the results you hoped for? Then it’s time to level up your business strategies. The future of work and business is changing rapidly, and to stay ahead of the competition, leveling up will help you find gaps and streamline processes to maximize results. When we talk about leveling up your business, we focus on building the fundamentals and implementing new ways to scale your business to achieve sustainable growth.

Strategy 10

Strategy Scale Sales Funnel Business 10

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Enterprise

CloseSaaS

AUGUST 11, 2022

B2B marketing automation makes your life easier as a marketer. Learn how automation can get you better leads, improved follow-ups and workflows, and more.

B2B 52

B2B Marketing Business 52

CloseSaaS

AUGUST 11, 2022

Wondering how to generate sales leads without cold calling? Here are 10 strategies to find potential customers without picking up the phone.

Strategy 52

Strategy Sales 52

CloseSaaS

AUGUST 11, 2022

Learn some of the best social media lead generation strategies, including quizzes, targeted ads, referral campaigns, and more.

Social Media 52

Social Media Strategy 52