Wed.Sep 04, 2024

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5 B2B SaaS Customer Retention Strategies

Inturact

In this blog, we'll look at five practical strategies to improve customer retention. Whether you're losing customers faster than you'd like, or just want to improve your retention rates, you'll find valuable insights here. Let's dive in and start turning your churn problem around.

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Want to Get Funded? Join the VC+Founder Brunch at SaaStr Annual Sep 12

SaaStr

So in addition to other networking activities and our traditional meet-a-VC program, we’re adding a new way to connect 300+ founders and VCs together: The 2024 Founder+VC Brunch at SaaStr Annual We’re closing off the Roam Founders’ Lounge and setting aside 11am-2pm on Thursday Sep 12 just for VCs and founders to mingle and chat. If you’re a VC, just come.

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The Challenge of the AI Demo

Tom Tunguz

The AI Demo isn’t easy. Many of the major AI companies have demoed their AI systems, first starting with pre-recorded, & now pushing into live demos. They don’t always work. Multiply Murphy’s Law by a non-deterministic system & it’s not unreasonable to expect AI demos to nearly always hiccup. Demo disruptions aren’t disaster.

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The Best Kept Secret in Payments & The Perfect Stripe Alternative

USIO

Usio vs. Stripe Stripe is well-known for its comprehensive suite of payment solutions, which are often the first choice for startups and large enterprises. However, as businesses scale, they may find that Stripe doesn’t always align with their evolving needs. This is where Usio steps in, offering a more customized, partner-centric alternative that can be particularly advantageous for small to mid… Source The post The Best Kept Secret in Payments & The Perfect Stripe Al

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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10 types of payment fraud and how software companies can stay vigilant

Payrix

Consumers reported losing close to $8.8 billion to fraud in 2022, an increase of over 30% from 2021, according to the latest Federal Trade Commission data. The top reported frauds included imposter scams, with losses of over $2.6 billion, and online shopping. For software companies embedding payments into their platform, being aware of payment fraud is critical for several reasons.

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What are Vanity Metrics in Product Marketing? Definition & Examples

User Pilot

Picture this: Your social media followers are skyrocketing, your website traffic is through the roof, and your free trial sign-ups are off the charts. Sounds great, right? Well, sorry to disappoint you, but you might be getting excited about the wrong marketing metrics. Vanity metrics. From the article, you will learn what vanity metrics are, how to identify them, and how to choose more actionable alternatives to drive product growth.

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How Paid Media Buyers Can Get an Edge in 2024

Sparktoro

(The following post was written by Sam Tomlinson, EVP of Warschawski and one of the smartest marketing strategists operating today, and published on his blog. He’s kindly given us permission to reprint it here. Once you start reading, you’ll see why I believe everyone who subscribes to SparkToro should check it out.

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Business Process Design: Definition + Steps

User Pilot

A robust business process design enhances efficiency, reduces overheads, increases project success rates, and facilitates innovation. From the article, you will discover the principles of effective process design and learn how to design streamlined processes for your product , marketing, customer success, sales, and design teams. But let’s cover a few basics first.

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Sins of an Agency: Parting Ways With Our Biggest Client

The Moz Blog

How do you decide whether to fire or keep your biggest client?

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.

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7 Reasons You’re Struggling with Forecasting for Your SaaS Business (And How Baremetrics Can Help)

Baremetrics

Forecasting is an essential part of managing a SaaS business. It helps you predict revenue, manage cash flow, and allocate resources effectively. Yet, many SaaS companies struggle with accurate forecasting, leading to missed growth opportunities and financial challenges. Here are seven common reasons why forecasting can be difficult—and how Baremetrics and its powerful tools like Forecast+ can help you overcome these obstacles and build a more reliable financial strategy.

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How to Analyze SaaS Revenue Streams for Better Insights

SaaS Metrics

Fuel your growth by uncovering hidden insights in your SaaS revenue streams and discover what you might be missing in your data analysis. The post How to Analyze SaaS Revenue Streams for Better Insights first appeared on SaaS Metrics.

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Best Sales Scenarios for a Construction Company and How to Use CRM During This Process

Nimble - Sales

In the fiercely competitive construction industry, effective sales strategies and robust client relationship management are paramount to success. Construction companies must navigate a complex landscape, addressing diverse client needs and adhering to stringent project requirements. From large commercial projects to The post Best Sales Scenarios for a Construction Company and How to Use CRM During This Process appeared first on Nimble Blog.

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The Importance of Real-Time Analytics in SaaS

SaaS Metrics

Caught in the competitive SaaS landscape, discover why real-time analytics is essential for staying ahead and how to overcome integration challenges. The post The Importance of Real-Time Analytics in SaaS first appeared on SaaS Metrics.

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Payment Facilitation: A How-To Guide

Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!

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Dear SaaStr: What Are The Downsides of Being a Venture Capitalist?

SaaStr

Dear SaaStr: What Are The Downsides of Being a Venture Capitalist? Perhaps the biggest downside, for folks with some success under their belt … is your likely inability to truly be in control of things in a bigger firm. Most great founders are good at being CEO but don’t actually need to be CEO, per se. But they do need to be in control of their destiny, and the destiny of their “company.” But as soon as a VC firm is of any size, and with say > 2-3 partners, it has a

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