The Daily Egg

JANUARY 18, 2023

If a hashtag for your brand is trending on social media, you’ve either accomplished something amazing…or your brand is being dragged through. The post 5 Brand Crisis Examples appeared first on The Daily Egg.

Branding 294

Branding Social Media Trends 294

SaaStr

JANUARY 18, 2023

Dear SaaStr: What’s a Good Benchmark for B2B Sales Cycles? To overgeneralize, but to give you a pretty rough sense: Sales cycles are very much impacted by the intent of the prospect. Intent varies from High Probability / Intent Opportunities (“I Need to Buy Now” — this exploded during the pandemic) to Very Low Intent and Probability, and this is important to factor in, especially during the earlier days when you’re not as strong as lead scoring and lead management.

Benchmarks 293

Benchmarks B2B Sales Engineering 293

Tom Tunguz

JANUARY 18, 2023

Most massive software companies structure themselves with an office of the CEO, which allocates capital to different business units. Within each business unit, a general manager operates one or more products. There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products.

Startup 255

Startup Strategy Scale Cloud 255

SaaStr

JANUARY 18, 2023

“Thanks for the discussion, but we’ve have 4 years more on our contract with your competitor. Talk to you in a few years.”. — email forwarded from SaaStr community CEO a little ways back. _. Once you’ve been selling for even a little while, you’ll start to assemble a list of the common “objections” to buying your app. These so-called objections will bother you, not because they are wrong per se — but because they are coming from leads.

Sales Recruiting 260

Sales Recruiting Sales Hiring Technical Review Software Review 260

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Intercom, Inc.

JANUARY 18, 2023

Education is not exactly what we would call a tech-driven industry. Despite the influx of new technology and devices making their way into classrooms each year – (permitted or not!) – plenty of teachers and parents remained skeptical about the role technology could play. Enter 2020. The COVID-19 pandemic brought about a seismic shift in education, and all over the world, schools and universities were forced to move their classes online to keep students and faculty safe while making sure educatio

Scale 205

Scale Education Technology VP of Engineering 205

Andreessen Horowitz

JANUARY 18, 2023

Over the past four months, a little-known shopping app has quietly overtaken TikTok, YouTube, and Amazon to become the most downloaded free app in both the Apple App and Google Play stores in the U.S. Launched last September, Temu is … The post Temu: What It Is, and Why It Matters appeared first on Andreessen Horowitz.

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SaaStr

JANUARY 18, 2023

Attaining unicorn status can be incredibly difficult. While many startups aspire toward unicorn status, only a few achieve it. Unicorn companies often need to scale quickly to meet the demands of their rapidly growing customer base. But it requires a lot of resources and infrastructure to support the growth. To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment.

Scale 217

Scale Underperforming Technical Team Scaling Interviewing 217

Intercom, Inc.

JANUARY 18, 2023

It can be quite a challenge to find and address the points of friction that are chasing your customers away. In our latest webinar , we’ve shared a three-pronged approach to help you drive retention and reduce churn. It’s probably fair to say we’re all a bit obsessed with growth. We create our business strategies around driving growth, and look to growth as the key indicator of the health and viability of our companies.

Strategy 118

Strategy Retention Churn Acquisition 118

Buffer Resources

JANUARY 18, 2023

Behind every incredible creator is an army of tools — and even people — to support every stage of content creation. While consistency is the most important element of growing as a creator, the tools you choose can enhance or frustrate your growth journey. These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience.

Payment Services 125

Payment Services Payments AI Search Payment Methods 125

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

Neil Patel

JANUARY 18, 2023

Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. But for some marketing pros and SEOs, that’s what happens. A certain algorithm update doesn’t seem like a big deal. There’s not enough budget to invest in video. Maybe someone in the C-suite has never heard of the sunk cost fallacy. It happens. Here’s the thing: Trends matter.

AI Search 113

AI Search VP of Engineering Engineering Social Media 113

CloseSaaS

JANUARY 18, 2023

Feeling stuck for places to find accounting leads? How can you get new accounting clients and sell your services more effectively? Learn 10 pro tips to boost your accounting sales.

Sales 98

Sales 98

ChurnZero

JANUARY 18, 2023

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on Customer Success hiring for SaaS and tech companies nationwide. As a Customer Success recruiting firm, we speak with active and passive job seekers all day, every day. Through our candidate outreach and interactions, we acquire lots of qualitative information about why people are looking to leave their current employer and w

Customer Success 98

Customer Success Compensation Technical Review Consulting 98

User Pilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers.

Strategy 98

Strategy Marketing Scale Software Review 98

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

CloseSaaS

JANUARY 18, 2023

Sending a cold email is like stepping into the ring with your prospect. You might throw a few good punches and win their attention in the first round. But if you don’t keep fighting to the very end, you’re ultimately going to lose.

Sales 92

Sales 92

Andreessen Horowitz

JANUARY 18, 2023

In our quest to back exceptional founders effecting transformative change in our healthcare system, we recognize and embrace the need for partnership with “the system.” To do that well requires a deep understanding of the industry’s esoteric nuance and unintuitive … The post Will Shrank, Bio + Health Advisory Partner appeared first on Andreessen Horowitz.

Healthcare 75

Healthcare 75

CloseSaaS

JANUARY 18, 2023

54 of the best sales prospecting tools (free & paid) for you to use in 2022. Sales tips and practical examples included.

Sales 98

Sales 98

CloudKettle

JANUARY 18, 2023

Transparency. Honesty. Accountability. These are the values that drive us as an organization and that motivate us to continue sharing our annual updates with you. Overall, 2022 was a record year for CloudKettle, as we experienced significant growth in team size and revenue. Before we dig into that, a few caveats (we’re the detail folks […] The post CloudKettle: Year 8 By the Numbers appeared first on CloudKettle.

Revenue 59

Revenue 59

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The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

Business

ChurnZero

JANUARY 18, 2023

Customer Success newsletters are a great way to stay on top of industry trends and strategies, get tips and tricks to improve day-to-day operations, and even find networking opportunities and events, without having to do all the digging for information across the web to determine what information is valuable and what is not. We have curated a list of the top 5 customer success newsletters for you, so you can get high-quality content delivered directly to your inbox, starting today.

Customer Success 52

Customer Success Churn Trends Education 52

The Daily Egg

JANUARY 18, 2023

A traditional retirement may not be in the cards for you. You might not have enough savings to stop working outright. Or. The post 10 Examples of Retirement Business Ideas appeared first on The Daily Egg.

Business 57

Business 57

CloseSaaS

JANUARY 18, 2023

Wondering which CRM for SaaS will work best for you? Let’s talk about why they matter and take a look at the seven best options today.

SaaS 52

SaaS Software 52

SmartKarrot

JANUARY 18, 2023

Role: Customer Success Manager Location: Nottingham, England, United Kingdom (Hybrid) Organization: Pacvue As a Customer Success Manager, you will make customers successful by providing high-quality technical support and service. Foster account growth/expansion via new products and markets. Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands.

Customer Success 19

Customer Success SMB Technical Support Education 19

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Software Engineering