Wed.Sep 28, 2022

How SaaS CFOs Can Spend Intelligently in Rough Markets

Sage Intacct

Knowing how to spend effectively in turbulent markets is an art and a science. Accounting software can automate the "scientific" aspects for maximum speed, accuracy, and effectiveness. Software/SaaS Thought leadership SWTL

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Dear SaaStr: What Do You Look First In Your First VP of Product?

SaaStr

Dear SaaStr: What do you look for when hiring a VP of Product for a B2B SaaS? In particular, the dilemma I’m facing is hiring between a SaaS expert or a target market expert.

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What Are Twitter Carousel Ads?

Neil Patel

There’s no doubt that PPC ads work, but what if you want to take your advertising to the next level? Well, you can with Twitter carousel ads. In 2020, Twitter Carousel Ads made their debut.

Half of You Are Planning to Raise Prices in 2023

SaaStr

It’s not just you. SaaS is getting more expensive, for a variety of reasons.

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

Three days. 420 kilometers. Fifteen ZEOs propelled with pedals and perseverance.

Zuora

Beginning at our Zuora office in London and ending at the Paris office, 15 ZEOs undertook the challenge to bicycle […]. The post Three days. 420 kilometers. Fifteen ZEOs propelled with pedals and perseverance. appeared first on Zuora. Life at Zuora

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More Trending

GoTo adds co-browsing functionality to its contact center offering

IT World

GoTo has launched a new co-browsing capability within its contact center, giving agents the ability to securely assist their customers within their web browser and provide more effective help via a single communications and support solution.

Teleport over to your client to provide a great customer experience

Upscope

Customer support, onboarding and sales has plenty of moments of tension, confusion and irritation. You can now turn every moment into an opportunity for a great customer experience. Do the equivalent of teleporting over and sitting next to them to show them your service, rather than talk at them.

Avoid The Downsides Of Data Sampling In Analytics With These 5 Steps

SaaS Metrics

Data sampling isn’t the optimal way to analyze website traffic. Even though we still follow this technique, we cannot escape its downsides. Whether you’re at the top of the tower or just growing on the internet, you need to know that there are options. Here we’re going to see 5 ways you. Read more.

How To Protect Your Business From Financial Crimes

Agile Payments

(via: [link] ).

Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Product managers need to consider all alternatives when they decide to build their product. This dilemma plagues us all. Many organizations have been able to establish effective outsourcing models, but there are so many options, from contract labor to offshore employees. Which option creates the greatest value for your organization?

2022 Dreamforce Highlights

CloudKettle

Last week, we had 7 (SEVEN!) team members on the ground at Dreamforce in San Francisco.

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IT Automation with Zoom

BetterCloud

Since the beginning of the pandemic in 2020, Zoom is now a mainstay of the modern workplace. Today’s Zoom use stats are staggering: there are now over 500,000 business customers , who hold over 3.3 trillion minutes of meetings every year.

Sales Process or Customer Journey—What Matters Most in 2023

Sales Hacker

Customers are coming into the sales process more and more educated, but many organizations are stuck running the same play for everyone.

Apple CEO Tim Cook wants more women in tech

IT World

Apple CEO Tim Cook wants to see more diversity in the tech industry, saying there are “no good excuses” for the continued lack of women in the world’s tech firms. Diversity is good for busines s. This is not an outlier position. Cook is making what is becoming a widely accepted argument that diversity within a business makes that business better. Decisions made and executed by diverse teams deliver better results, as many surveys, such as this one and this one , have found.

CCO + CMO: A Winning Partnership for Accelerated CX Growth

Find out how collaboration between a CMO and CCO can enhance the customer experience and drive business growth in this new ebook.

Did We Overeat on Software?

Andreessen Horowitz

It’s been a little over a decade since Marc Andreesen famously declared that software was eating the world. He was right. Now, we’re in a new phase: There is powerful software everywhere we look, and we’ve been consuming it without much regard for the long-term effects.

Jamf touts big boost to enterprise security at JNUC

IT World

Jamf opened its annual JNUC event for Apple admins today with a slew of announcements focused on device management and security, a new Jamf Trust app, further information on its recently announced ZecOps deal and other updates likely to be of interest to Apple IT professionals. The company also committed to supporting Microsoft Device Compliance on Macs later this year, with support for Google’s context-aware zero trust framework (BeyondCorp) on iOS devices in early 2023.

Sep 27 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: San Francisco, CA, US (Remote) Organization: Panther As a VP of Customer Success, you will lead and mentor the Customer Success teams by investing in the people, processes, and technology.

How to pick the right DEX tool for the best digital employee experience

IT World

The COVID-19 pandemic dramatically changed the way people work, as working from home became the rule rather than the exception. Moving forward, many companies are continuing to support 100% remote workforces, or they’re adopting a hybrid work model, with some employees working in the corporate office, some working at home, and many splitting their time between the two. These remote and hybrid workers rely on company-provided technology to communicate with managers, co-workers, and customers.

Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.