Fri.Jul 22, 2022

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GoToConnect Review

The Daily Egg

GoToConnect is an intuitive business phone system that helps you communicate and collaborate seamlessly. It offers a comprehensive suite of features, easy. The post GoToConnect Review appeared first on The Daily Egg.

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Could Inflation Be Your #1 Competitor Next Year?

SaaStr

So there’s a new competitor out there, that we haven’t seen in a long time. No, it’s not That Other Vendor that you directly compete with. No, it’s not that Huge Vendor that claims to do everything. No, it’s not that scrappy new player that just raised a round. It’s Inflation. The reality is for most of us for all time eternal in business software the biggest competitor wasn’t another vendor doing sort of the same thing, but really, all the other vendors

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Trello vs. Asana

The Daily Egg

Trello and Asana are probably the first names you encounter when looking up the best project management software. The former is a. The post Trello vs. Asana appeared first on The Daily Egg.

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The State of SaaS Marketing in 2022: Mutiny & SaaStr CMO Panel (Pod 575)

SaaStr

The last few years have certainly tested marketers, but 2022 serves up a brand new array of challenges. Uncharted territory stretches ahead, but the unknown can also present opportunities for growth and greatness. . At Mutiny’s The Second Lever digital conference, SaaStr Founder Jason Lemkin hosted a star-studded CMO panel featuring Salesforce President & CMO Sarah Franklin, Box CMO Chris Koehler, and Attentive CMO Sara Varni.

B2C 205
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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3 little-known location tricks for Google Assistant on Android

IT World

I don't know if you've noticed, but our favorite virtual helper is losing some of its location-sensing smarts. Yes, oh yes: For reasons unknown, Google's in the midst of quietly pulling back Assistant's ability to handle reminders based on your physical location — y'know, the "remind me to do something when I get to this place" sorts of commands that have long been possible on Android.

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Don’t get too emotional about emotion-reading AI

IT World

Call it “artificial emotional intelligence” — the kind of artificial intelligence (AI) that can now detect the emotional state of a human user. Or can it? More importantly, should it? Most emotion AI is based on the “ basic emotions” theory, which is that people universally feel six internal emotional states: happiness, surprise, fear, disgust, anger, and sadness, and may convey these states through facial expression, body language and vocal intonation.

AI 108
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Open the Channels of Communication with Your Customers

Totango

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. You need to remain top-of-mind to ensure you stay relevant to your clients’ business and can continue to drive growth through retention and expansion. Leveraging customer success technology can help you implement the best practices that will enable you to efficiently engage and retain customers, as well as key stakeholders.

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Q&A recap: Driving customers to value during onboarding, at scale

ChurnZero

Does your Customer Success team have a shallow view of onboarding? If you consider onboarding to be a success when a customer reaches their go-live date, then you need to dig deeper. As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. “It’s about transforming your customer’s business and delivering value, so you make their life better,” says Donna.

Scale 98
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Considering a website redesign? Why not do it in public?

IT World

A building under construction is a work in progress for all to see. Such is rarely the case with corporate websites. Frequently conceived in back rooms and constructed by teams of design and marketing professionals, business websites are typically built less for target visitors than for executives at the companies that run them. They’re the best guess at what target visitors need based on the opinions of people who haven’t met many of them.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Overcoming the Challenges of Recording Video for Sales and Marketing (HubSpot Blog)

Dubb

Whether you are a new or experienced sales professional, you may be experiencing some of the challenges of recording video. These challenges can be especially stark if you don’t yet see the power of creating video. You may have heard about video sales and marketing and how it can supercharge your business. At the. The post Overcoming the Challenges of Recording Video for Sales and Marketing (HubSpot Blog) appeared first on Dubb Blog.

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Zoom expands end-to-end encryption for Phone and breakout rooms

IT World

Zoom has announced it is expanding end-to-end encryption (E2EE) capabilities to Zoom Phone, with breakout rooms to be given the same level of encryption in the near future. Zoom Phone customers now have the option to upgrade to E2EE during one-on-one Zoom Phone calls between users on the same Zoom account that occur via the Zoom client. During a call, when users select “More” they will see an option to change the session to an end-to-end encrypted phone call.

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Newest Technologies applied to Gambling Software development in America

SaaS Metrics

Technology has always been a huge part of gambling. Whether it’s the ancient Romans using dice to gamble on chariot races, ancient Egyptians using hieroglyphics to predict the outcomes of games of chance, or modern-day gamblers using their smartphones to place bets, technology has always played a role in gambling. Indeed, it. Read more. The post Newest Technologies applied to Gambling Software development in America first appeared on SaaS Metrics.

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NetApp’s Spot PC: a foundation for a new desktop paradigm?

IT World

After I wrote about NetApp’s Spot PC last month , I had a surprisingly nice call with Spot PC’s general manager, Jeff Treuhaft. He reminded me that this is still a very young offering and, given that, it makes more sense to focus on the product, not the channel or the brand. So, while Treuhaft didn’t disagree with my thoughts, he suggested NetApp has a plan to deal with issues once the Spot PC has proven itself in a few initial deployments.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Best SaaS Security Certification: Everything You Need to Know

How To Buy Saas

Businesses are moving more and more towards the SaaS model, and with good reason. The benefits are clear: faster deployment, lower costs, scalability, and more. However, with this move to the cloud comes new security risks that need to be managed. That’s where SaaS security certifications come in. In this blog post, we will discuss what SaaS security certifications are , why they are essential, and some of the best options available.

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How to Get a Software Sales Job: Responsibilities, Salary & Types

CloseSaaS

Getting a job in software sales requires tenacity, friendliness, and a bit of grit. Get the lowdown on what recruiters look for in software salespeople.

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Auxano Capital Raises $25 Million To Empower Startups

Entrepreneur - SaaS

The firm aims to achieve its first close of the fund by the end of this quarter.

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ROI of Customer Education: How to Calculate the Value Effectively?

SmartKarrot

There’s no denying the fact that customer education has now become an integral part of every SaaS business. For any SaaS business, customer education is not just about explaining to customers the tough technical details about the SaaS product. It is no more only about differentiating one’s business from that of the competitors. Now businesses are utilizing customer training platforms to deliver exceptional experiences throughout the customer journey.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Use Outreach? Build a Content Committee for Ultimate ROI

Sales Hacker

No matter the industry, every sales organization needs content. Content is the single thread that ties together all aspects of your buyer’s journey. It is the first experience many prospects have with your brand — and it’s also the backbone of the sales strategy responsible for generating your revenue. Developing, creating, and maintaining this content requires building a team with extensive experience, insights, and strengths.

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How to Optimize Customer Touchpoints?

CustomerSuccessBox

Customer satisfaction and experience are at the top of many organizations’ priority lists. You risk going from hero to zero very rapidly unless the consumer is the primary emphasis at every touchpoint. The phrase “ customer touchpoints ” goes beyond being a trendy phrase. However, contact points won’t mean anything unless you fully comprehend them.

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Jul 22 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Customer Success Location: Remote, United States Organization: Paper As a Senior Director of Customer Success, you will set the overall vision & strategy for the Customer Success team. Nurture a high-performing team of 4 regional team leads and 50+ CSMs. Work closely with leadership in Customer Marketing, Account Management, and Implementation to deliver value across the customer lifecycle and proactively tackle bottlenecks to customer value realization.