Chargebee

MAY 11, 2022

High churn rates continue to be a significant challenge for eCommerce businesses, making customer retention critical.

Retention 52

Retention Churn Business Payment Features 52

SaaStr

MAY 11, 2022

So the last time we caught up with Palantir, they had just IPO’d and were at $1B ARR. Fast forward to today, and so much has changed. They’ve now cruised to $2B in ARR, but the world for Cloud and SaaS stocks has changed a lot. At $2B ARR, Palantir is growing a still impressive 31%.

Government 220

Government Revenue Scaling Cloud 220

The Daily Egg

MAY 11, 2022

HelloFax is a decent online fax service. It offers an easy-to-use interface, converts your existing fax numbers, and lets you manage a. The post HelloFax Review appeared first on The Daily Egg.

Management 187

Management 187

SaaStr

MAY 11, 2022

So we’ll see where we end up in attendance at 2022 SaaStr Europa , we’re tracking to about 2,700 total attendees for June 7-8 in sunny Barcelona!! Perhaps we’ll end up at 2,500, or even a smidge more than that, we’ll see. We’ll have 2+ packed days with: 2,500+ attendees.

Travel 188

Travel 188

Advertiser: Vanilla Forums

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

The Daily Egg

MAY 11, 2022

Web.com is one of the largest and oldest website builders and web hosting solutions on the market today, servicing more than 3. The post Web.com Review appeared first on The Daily Egg. Website

Marketing 147

Marketing 147

The SaaS CFO

MAY 11, 2022

I was chatting recently with an early-stage SaaS founder. She just took on her first round of venture capital. And just like that, the new investors want better data to drive decisions. No more gut decisions and managing your business with your bank account. Now what?

Venture Capital 82

Venture Capital Banking Data Management 82

IT World

MAY 11, 2022

Two years of COVID-19 has changed how many organizations and their IT departments function. The shift in priorities, particularly when it comes to issues like supporting remote and hybrid work models, has cut across industries.

Healthcare 95

Healthcare Investment Management 95

Andreessen Horowitz

MAY 11, 2022

This is an excerpt from Talent: How to Identify Energizers, Creatives, and Winners Around the World by Tyler Cowen and Daniel Gross (St. Martin’s Publishing Group, May 2022).

Startup 94

Startup Leadership Management 94

IT World

MAY 11, 2022

Salesforce has announced the acquisition of Troops.ai , a revenue and communications platform that uses Slack and Microsoft Teams bots to surface CRM data from platforms such as Salesforce.

Acquisition 89

Acquisition Communication Investment Revenue 89

Advertiser: Infinicept

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Onboarding

Sales Hacker

MAY 11, 2022

Sales organizations have never had more data at their fingertips. For most sales leaders, knowing how to use and deploy that data is one of the greatest opportunities to boost seller performance. It’s also one of the most challenging.

Revenue 61

Revenue Data Strategy Product Marketing 61

SmartKarrot

MAY 11, 2022

Role: Sr. Director of Customer Success Location: Remote, Richmond, VA, US Organization: Partnerize As a Sr. Director of Customer Success, you will own your team’s metrics and create strategies to exceed them, focused on expansion, churn mitigation, success planning, and customer satisfaction.

Customer Success 83

Customer Success Government Retention Onboarding 83

IT World

MAY 11, 2022

Google today unveiled a range of updates to its Workspace productivity apps aimed at easing the workflow of remote teams. Among the features announced at the company's I/O event are auto-generated text summaries of chat conversations to help keep team members on the same page.

81

81

Infinicept

MAY 11, 2022

Banking 56

Banking Merchant Services Innovation Software 56

Advertiser: Vanilla Forums

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

Customer Success

Unbounce

MAY 11, 2022

We earthlings are always searching for a sense of belonging. That’s right, even in marketing. Who knew?

Leadership 80

Leadership Marketing B2B Business 80

Chargebee

MAY 11, 2022

With over 53% of subscriber churn being involuntary, subscription boxes operating in a hypercompetitive market are adopting agile payment recovery practices and taking control of their recurring revenue stream. Are you keeping pace

Churn 52

Churn Subscription Revenue Marketing 52

CloudKettle

MAY 11, 2022

Your metrics are only as good as your data, so how do you take steps to ensure your marketing automation (MA) system stays clean and is working optimally? The easiest way: regularly perform quality assurance (QA) reviews on Marketing Automation systems to make sure they are always in tip top shape.

Marketing 52

Marketing Metrics Data Enterprise 52

SaaS Metrics

MAY 11, 2022

Growing a SaaS company is hard work. Even though the SaaS industry reached a staggering $170 billion in 2022, many new products still struggle to establish themselves in the market and build a loyal following. And a big part of the problem is not being able to create a seamless and convenient.

Metrics 52

Metrics Business Marketing SaaS 52

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Payment Services

Valuize Consulting

MAY 11, 2022

Scaling Digital Engagement Is The Key To Driving Maximum Customer Value. Today’s B2B customers are digitally savvy and expect more active engagement from B2B businesses.

Consulting 52

Consulting Engagement Scaling Data 52

SaaS Metrics

MAY 11, 2022

Two common methods of manufacturing plastic parts are overmolding and insert molding. In overmolding, a two-part mold is used in which the inner part is for forming the basic shape of the part and the outer part provides the desired finish. The two parts are then joined together, and the plastic is.

Metrics 52

Metrics SaaS 52

OceanX

MAY 11, 2022

Cost Saving Strategies For Growing Brands. Many brands start out shipping from one location. This a great for lower volume brands, as there are inventory and processing considerations that make this the right choice.

Branding 52

Branding Travel Scaling Strategy 52

SaaS Metrics

MAY 11, 2022

The ancient practice of meditation requires you to cease your thought flow to clean your consciousness and relax. Did you know that intense involvement in an activity does the same thing?

Metrics 52

Metrics SaaS 52

Advertiser: Infinicept

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Payfac

Chargebee

MAY 11, 2022

With over 53% of subscriber churn being involuntary, subscription boxes operating in a hypercompetitive market are adopting agile payment recovery practices and taking control of their recurring revenue stream. Are you keeping pace

Churn 52

Churn Subscription Revenue Marketing 52

Inside Intercom

MAY 11, 2022

Complexity hampers our ability to move quickly. At Intercom, keeping it simple means being deliberate about getting things into our customers’ hands in the most straightforward way. We often fall into the trap of assuming that the more complex a product, the more powerful it is.

Engineering 65

Engineering Scaling Innovation Technology 65

Andreessen Horowitz

MAY 11, 2022

Growing up in Seoul, Korea, I used to love shopping at the night markets, where I’d go for the thrill of the chase of a good deal. None of the items were labeled with prices, and many items could be … The post Investing in Turquoise Health appeared first on Andreessen Horowitz.

Investment 58

Investment Pricing Marketing 58

Inside Intercom

MAY 11, 2022

IVR stands for interactive voice response, and is a tool typically used to respond to customer queries at call centers. . IVR deflection is a specific technique that seeks to improve the IVR customer experience, allowing customers to have a multichannel experience. .

Education 56

Education Customer Support Communication Technology 56

Advertiser: Vanilla Forums

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!

Customer Success