Wed.May 11, 2022

Importance of Recurring Payments for eCommerce Businesses

Chargebee

High churn rates continue to be a significant challenge for eCommerce businesses, making customer retention critical.

5 Interesting Learnings from Palantir at $2B in ARR

SaaStr

So the last time we caught up with Palantir, they had just IPO’d and were at $1B ARR. Fast forward to today, and so much has changed. They’ve now cruised to $2B in ARR, but the world for Cloud and SaaS stocks has changed a lot. At $2B ARR, Palantir is growing a still impressive 31%.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

HelloFax Review

The Daily Egg

HelloFax is a decent online fax service. It offers an easy-to-use interface, converts your existing fax numbers, and lets you manage a. The post HelloFax Review appeared first on The Daily Egg.

Hoping to Hit 2,700 Attendees at 2022 SaaStr Europa!! See You June 7-8 in Barcelona!!

SaaStr

So we’ll see where we end up in attendance at 2022 SaaStr Europa , we’re tracking to about 2,700 total attendees for June 7-8 in sunny Barcelona!! Perhaps we’ll end up at 2,500, or even a smidge more than that, we’ll see. We’ll have 2+ packed days with: 2,500+ attendees.

Travel 188

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Web.com Review

The Daily Egg

Web.com is one of the largest and oldest website builders and web hosting solutions on the market today, servicing more than 3. The post Web.com Review appeared first on The Daily Egg. Website

More Trending

Your Investors Want Better Data, Now What

The SaaS CFO

I was chatting recently with an early-stage SaaS founder. She just took on her first round of venture capital. And just like that, the new investors want better data to drive decisions. No more gut decisions and managing your business with your bank account. Now what?

5 ways COVID-19 has changed healthcare IT

IT World

Two years of COVID-19 has changed how many organizations and their IT departments function. The shift in priorities, particularly when it comes to issues like supporting remote and hybrid work models, has cut across industries.

How to Make Talent Scouts Work for You

Andreessen Horowitz

This is an excerpt from Talent: How to Identify Energizers, Creatives, and Winners Around the World by Tyler Cowen and Daniel Gross (St. Martin’s Publishing Group, May 2022).

Salesforce acquires Slack-bot maker Troops.ai

IT World

Salesforce has announced the acquisition of Troops.ai , a revenue and communications platform that uses Slack and Microsoft Teams bots to surface CRM data from platforms such as Salesforce.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

How to Build a Data-driven Sales Strategy: A Practical Guide for Turning Data into Revenue

Sales Hacker

Sales organizations have never had more data at their fingertips. For most sales leaders, knowing how to use and deploy that data is one of the greatest opportunities to boost seller performance. It’s also one of the most challenging.

May 11 – Customer Success Jobs

SmartKarrot

Role: Sr. Director of Customer Success Location: Remote, Richmond, VA, US Organization: Partnerize As a Sr. Director of Customer Success, you will own your team’s metrics and create strategies to exceed them, focused on expansion, churn mitigation, success planning, and customer satisfaction.

Google brings automated summaries to Workspace ‘Spaces’

IT World

Google today unveiled a range of updates to its Workspace productivity apps aimed at easing the workflow of remote teams. Among the features announced at the company's I/O event are auto-generated text summaries of chat conversations to help keep team members on the same page.

81

Embedded Payments Leader Infinicept Raises $23M to Accelerate Software-led Payments

Infinicept

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

Meet the New Unbounce Community—A Space to Connect, Learn, and Grow Smarter

Unbounce

We earthlings are always searching for a sense of belonging. That’s right, even in marketing. Who knew?

Steps to Foolproof Payment Recovery for Your Subscription Box Business

Chargebee

With over 53% of subscriber churn being involuntary, subscription boxes operating in a hypercompetitive market are adopting agile payment recovery practices and taking control of their recurring revenue stream. Are you keeping pace

Churn 52

Quality Assurance for Marketing Automation

CloudKettle

Your metrics are only as good as your data, so how do you take steps to ensure your marketing automation (MA) system stays clean and is working optimally? The easiest way: regularly perform quality assurance (QA) reviews on Marketing Automation systems to make sure they are always in tip top shape.

How to Enhance Saas Product Experience and Grow Your Business

SaaS Metrics

Growing a SaaS company is hard work. Even though the SaaS industry reached a staggering $170 billion in 2022, many new products still struggle to establish themselves in the market and build a loyal following. And a big part of the problem is not being able to create a seamless and convenient.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

5 Leaders Share 10 Expert Tips To Accelerate Scale Through Digital Customer Engagement

Valuize Consulting

Scaling Digital Engagement Is The Key To Driving Maximum Customer Value. Today’s B2B customers are digitally savvy and expect more active engagement from B2B businesses.

Overmolding VS Insert Molding

SaaS Metrics

Two common methods of manufacturing plastic parts are overmolding and insert molding. In overmolding, a two-part mold is used in which the inner part is for forming the basic shape of the part and the outer part provides the desired finish. The two parts are then joined together, and the plastic is.

Tips for Growing Brands to Save on Shipping

OceanX

Cost Saving Strategies For Growing Brands. Many brands start out shipping from one location. This a great for lower volume brands, as there are inventory and processing considerations that make this the right choice.

Urban Hobbies that will Turbocharge Your Weekend

SaaS Metrics

The ancient practice of meditation requires you to cease your thought flow to clean your consciousness and relax. Did you know that intense involvement in an activity does the same thing?

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Steps to Foolproof Payment Recovery for Your Subscription Box Business

Chargebee

With over 53% of subscriber churn being involuntary, subscription boxes operating in a hypercompetitive market are adopting agile payment recovery practices and taking control of their recurring revenue stream. Are you keeping pace

Churn 52

Intercom’s product principles: Build better solutions by keeping it simple

Inside Intercom

Complexity hampers our ability to move quickly. At Intercom, keeping it simple means being deliberate about getting things into our customers’ hands in the most straightforward way. We often fall into the trap of assuming that the more complex a product, the more powerful it is.

Investing in Turquoise Health

Andreessen Horowitz

Growing up in Seoul, Korea, I used to love shopping at the night markets, where I’d go for the thrill of the chase of a good deal. None of the items were labeled with prices, and many items could be … The post Investing in Turquoise Health appeared first on Andreessen Horowitz.

What is IVR deflection?

Inside Intercom

IVR stands for interactive voice response, and is a tool typically used to respond to customer queries at call centers. . IVR deflection is a specific technique that seeks to improve the IVR customer experience, allowing customers to have a multichannel experience. .

Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!