Mon.Apr 25, 2022

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Q&A: The digital dollar — how would it work, what would it do?

IT World

Over the past month, various world governments have stepped up efforts to create their own national digital currencies. The efforts are in response to the growing popularity of private sector decentralized digital currencies, such as Bicoin, that exist without the backing of a central bank or commercial banks. In recent weeks, US President Joe Biden has issued an executive order to investigate how to regulate cryptocurrencies and speed up research into creating a digital dollar that would be ba

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It’s Basically a Quiet Series A, Series B, C and D Crunch Now

SaaStr

Seed investment isn’t slowing down. But the momentum game into a quick 3x-5x Series A (and beyond) is. Will see how it plays out. — Jason BeKind Lemkin #???????????? (@jasonlk) April 25, 2022. So now is an odd time for SaaS startups: The best are growing faster than ever. It looks like unicorn rounds are still being announced almost every day.

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Marketing’s Uncomfortable Relationship with the Truth

Kellblog

“ Advertising is legitimized lying ,” said the English writer HG Wells. Pop marketing guru Seth Godin wrote a book entitled, All Marketers Are Liars (but cleverly redacted the title). Google suggestions reveal that people have plenty of questions about the authenticity of marketing: People Also Ask. Another marketing book adapts the famous Mark Twain quote about statistics: Lies, Damned Lies, and Marketing.

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Elon Musk buys Twitter: What’s ahead for business users?

IT World

Tesla founder and mining heir Elon Musk has entered into an agreement to purchase Twitter in a $44 billion deal that will turn the social media network into a privately held company, with potentially large-scale ramifications ahead for the platform. Yet in the immediate aftermath of the Monday announcement, it's difficult to say precisely how a Musk-led Twitter will differ from its shareholder-owned iteration.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Tiered Pricing Examples for SaaS Businesses

Chargify

What Is Tiered Pricing? Tiered pricing is a subscription billing model which offers several plans at a fixed monthly price. These plans, or “tiers,” are. The post Tiered Pricing Examples for SaaS Businesses appeared first on Chargify.

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Mistakes to Avoid When Selecting a CS Platform: Not Being Able to Create Inspiring Journeys

Totango

Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of choosing a platform that doesn’t allow you to create inspiring customer journeys.

Scale 86
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EU approves DSA law to force tech platforms to police content

IT World

The European Parliament has approved the Digital Services Act (DSA), a piece of legislation that sets out new rules for how internet companies should keep European users safe from online disinformation and illegal content, goods and services. Under the DSA, the practice of targeting users online based on their religion, gender or sexual preferences will be banned, as will so-called dark patterns, deceptive web design aimed at encouraging people to unwillingly click on online content.

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Episode 27: Dig Deeper

Sales Hacker

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

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Printer setup problems? There’s got to be a better way.

IT World

Dear vendors, lately I’ve noticed you’ve gotten into the habit of requiring a smartphone or tablet to install many devices, including printers. Once upon a time, devices shipped with instruction manuals. Now, they come with instructions to download an app. Only then do you get information about the device. And then these devices demand that they be set up on my wireless network with a smartphone a necessary part of the process.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Benefits of CRM for Accounting: Productivity Enhancement Guarantee

Agile Payments

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Understanding Carrier Calculated Costs

OceanX

Carrier/freight Cost Definition: “The amount you pay to transport goods from one place to another, whether by land, sea, or air.” ( source: Upcounsel ). Last week, our VP Fulfillment Logistics Professional Sean Compton, released a weekly update report and Vimeo about understanding carrier costs. In addition, we decided to write this article to explain the moving parts to freight costs.

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7 business lessons startup founders can learn from free sales training

CloseSaaS

If you're looking to grow your sales skillset and gain more revenue, free sales training is the way to go.

Sales 52
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Apr 25 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Define operational metrics for the group, and measure the Effectiveness of Customer Success. Drive employee engagement and a high-performance culture within the teams, ensuring effective performance management, coaching, and development of the teams, and creating an environment where people can

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Big enterprise customers have been buying software for a long time. Many started long before SaaS emerged as a smarter, better way to build, buy and sell software. That means they’ve got plenty of software they already depend on that needs to work with whatever your SaaS product can do for them. There’s real payoff from careful attention to the issues that enterprise customers care about.

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How Does Customer Health Score Management Improve Customer Success in SaaS??

SmartKarrot

For a B2B SaaS company, a customer may churn anytime, but the premonition and signs would have been there from some time before. This prediction and positioning can happen correctly with the customer health score metric in place. A customer health score predicts whether the customer will stay with the company or churn. The customer health score is a leading metric that helps you understand what your customer is doing and if they could possibly churn.

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Top 10 Traits of Emotionally Intelligent Leaders?

SmartKarrot

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. A leader with high emotional intelligence can handle their teams in crisis and success as well.