SmartKarrot

APRIL 20, 2022

From apparel brands to food delivery platforms, almost all B2C businesses offer loyalty programs; and a majority of them are a huge hit. But, implementing these programs in Business-to-Business (B2B) environments can be a little different. The major difference is because of the businesses’ approach to the customers. . Now, if you are a B2B business, you may have many questions on what to do and how to start.

B2B 11

B2B Scale Payment Methods Payment Services 11

SaaStr

APRIL 20, 2022

Dear SaaStr: What is the Best Way to Deal with Long Sales Cycles? First, shorten them up a bit. Don’t fear paid pilots, opt-outs after 60-90 days, and/or smaller deployments. Prove yourself for now and put a few nickels in the bank. And then — just get used to it. The best way to shorten them a bit is to hire a head of sales with experience at your price point: $100k+ deals often take more than a quarter to close. $1m+ deals often take more than a year.

Sales Hiring 241

Sales Hiring Sales Banking Enterprise 241

Intercom, Inc.

APRIL 20, 2022

Designers at Intercom work in cross-functional teams that strive to consistently ship great products. We design simple systems that solve complex problems for our customers. That doesn’t mean we don’t obsess over user interfaces; it means spending time on the right things. Our strength lies in knowing when we should follow standard best practices for design and when we need to innovate and create something new.

Innovation 211

Innovation Machine Learning Artificial Intelligence Mobile 211

SaaStr

APRIL 20, 2022

“Success is the sum of small efforts repeated day in and day out.” . This famous quote from self-help author Robert Collier applies to every sales organization because excellent results come through repeatable activities, not one-off wins. Repetition and consistency in the small wins, however, are not possible when organizations fail to retain their talent.

Sales Hiring 194

Sales Hiring Scale Retention Sales 194

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Andreessen Horowitz

APRIL 20, 2022

American biotech has traditionally been a highly centralized industry, with most companies clustered in a handful of cities and operating with teams of in-house scientists. Biotech companies are typically small startups focused on developing biologic drugs (or therapeutic platforms). When the industry first gained its footing in the 1980s, there were good reasons for its.

Startup 145

Startup Development 145

CloudKettle

APRIL 20, 2022

When managing any Salesforce project, one of the keys to success is the creation of properly written User Stories. These will provide your team with the building blocks they need to complete the project successfully. What Is a User Story? A User Story is essentially a task – a piece of work that needs to […]. The post Creating Effective User Stories for Salesforce appeared first on CloudKettle.

Management 72

Management Business 72

IT World

APRIL 20, 2022

Many employees may be returning to the office after a long period of remote work, but it appears the same rules don’t always apply to senior executives. That’s according to a survey of 10,818 workers by collaboration software vendor Slack. The latest Pulse Survey from Slack’s Future Forum research consortium indicated that non-executive employees (35%) are almost twice as likely as senior staffers (19%) to work from the office five days a week.

Software 92

Software 92

Groove HQ

APRIL 20, 2022

BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile? The post 14 Best BigCommerce Customer Support Apps appeared first on Groove Blog.

Customer Support 57

Customer Support 57

IT World

APRIL 20, 2022

The COVID-19 pandemic did not just disrupt physical meetings and physical office spaces; workflows that relied on in-person interaction, such as signing documents and contracts, were also highly impacted. Electronic signature (e-signature) software has surged in popularity over the past two years as enterprises looked to modify their signature workflows to support a remote workforce, said Holly Muscolino, group vice president for content strategies and future of work at IDC.

Software 90

Software Enterprise Technology Strategy 90

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Revenue

Infinicept

APRIL 20, 2022

By Dan Spalinger, VP of Global Advisory Services, Infinicept Not two months old, the conflict in Ukraine has left its mark on numerous areas of our globalized economy. The payments niche has not avoided this. Our first look at some of the impacts largely touched on fraudsters and other bad actors who might take advantage of the conflict for personal enrichment.

Payment Services 52

Payment Services Payment Methods 52

IT World

APRIL 20, 2022

WhatsApp, the popular messaging app for consumers, has also found its way into workplace communications because of of its ease of use — whether IT like the idea or not. Now, WhatsApp is highlighting plans to introduce Communities, a new way bring together multiple group chats in one place, alongside new admin capabilities to ease management of conversations.

Communication 90

Communication Management 90

OceanX

APRIL 20, 2022

USPS First-Class Package Service. The USPS First-Class Package Service is back in the sights of cost savings. Last year, the USPS hinted at slowing down this service by removing it from the air network, but never really followed through. Once again, this is poised to roll out next month. The change could impact up to ~32% of shipments in this class, which will slide from 3-day transits to 4-5 day transits. eCommerce and Retail.

Marketplace as a Service 52

Marketplace as a Service Trends Marketing 52

IT World

APRIL 20, 2022

iDrive recently introduced what it claims to be the fastest S3-compatible cloud storage, which could be an option for any enterprise seeking cross-platform, off-site storage assets for shared or app supporting data. S3 cloud services anyone can afford. The company may already be familiar to PC, Mac and iOS users. It recently introduced a 1TB photo storage service within its $9.99 unlimited mobile plan (99 cents in year one), which makes iDrive Photos a cost-effective place to store consumer dat

Pricing 87

Pricing Cloud Mobile Enterprise 87

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

SaaStr

APRIL 20, 2022

Confluent is a leader in the Commercial Open Source Market, with the founders of Apache Kafka reimagining it as a managed service. It worked. It’s growing a stunning 71% at a $500m run-rate … and acclerating. Confluent has been one of the top Cloud IPOs of the past year or two, crossing a $10B market cap at a $500m run-rate and importantly, holding up well during the multiple compression we’ve seen in 2022.

Scale 46

Scale Cloud Headcount Scaling 46

IT World

APRIL 20, 2022

Videoconferencing company Zoom has revamped its Whiteboard product to work across a wider variety of devices and applications Zoom Whiteboard builds on the existing basic in-meeting whiteboarding functionality and extends it to work across a variety of devices, including in your browser or via the tablet or desktop applications. It also integrates with Zoom Meetings and Zoom Rooms for Touch devices like the DTEN D7 and Neat Board, with support for Zoom Chat coming soon.

85

85

SmartKarrot

APRIL 20, 2022

Role: Customer Success Director Location: Remote, United States Organization: Hunt Club As a Customer Success Director, you will develop the playbook for delivering a world-class customer experience (cadence for update meetings, success metrics, surveys, tokens of appreciation, etc.). Create the customer segmentation to ensure that we are providing appropriate support to the customers who have diverse needs.

Technical Advisors 19

Technical Advisors Customer Success Outsourced Development Technical Review 19

IT World

APRIL 20, 2022

Presentation software maker Pitch has added a recordings feature so that users can now record and insert short videos directly into their presentations. Users can record videos directly onto individual slides, with multiple collaborators all having the ability to add a recording into the same slide deck. The new feature has been built directly into the slide editing experience, with users simply needing to add a recording block, similar to the add text or image process, and then positioning it a

Software 75

Software 75

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Revenue

Chart Mogul

APRIL 20, 2022

Nike is one of the best-known brands in the world today. It sells almost 1,500 shoes every minute. That is 780 million shoes every year. Most likely, at some point in your life, you might have worn a Nike yourself. Since its public listing in 1980, Nike has returned its investors over 1200x their original … Nike is one of the best-known brands in the world today.

Startup 97

Startup Payment Methods Sales Hiring Banking 97

Valuize Consulting

APRIL 20, 2022

Optimize Your Customer Data Model For The Modern Subscription Economy. Customer data is an integral and indispensable part of leveling up your customer lifecycle. While this statement isn’t groundbreaking or surprising, improving your organization’s data governance model can be very challenging when contending with large organizational silos and out-of-date legacy practices.

Government 52

Government Interviewing Customer Success Data 52

SmartKarrot

APRIL 20, 2022

ABM campaigns serve as strategic go-to-market approaches to create personalized coordination between marketing and sales. These campaigns are anchored to increase engagement with specific accounts. Various market surveys have shown that the majority of marketers consider ABM as an extremely beneficial marketing campaign. They believe that ABM marketing strategy is an art and science that can bring high returns almost always when applied well.

Strategy 11

Strategy Scale Marketing Sales Hiring 11