Intercom, Inc.
SEPTEMBER 29, 2022
It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.
Sales Hacker
SEPTEMBER 29, 2022
If you’re new to hiring a sales team internationally, the challenges can be overwhelming. How to choose a country? How should we train remote, international sellers? Will they be prepared for the role? These are some of the many questions I’ve answered in my decade-long career, and ultimately led me to co-found Strider, an online hiring platform for pre-vetted talent in South America.
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SaaStr
SEPTEMBER 29, 2022
Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? A few thoughts on retention compensation when you are acquired. First, understand that the acquirer almost certainly already has a strong sense of what they want to do (right or wrong). Even if they haven’t told you yet. Second, understand there are both carrots and sticks that acquirers can employ, and that the retention may involve a combination of both.
Intercom, Inc.
SEPTEMBER 29, 2022
Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
SaaStr
SEPTEMBER 29, 2022
Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. He advises bringing these features to a B2B growth team and then shares mistakes that B2B companies make while adding go-to-market (GTM) to PLG.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
SEPTEMBER 29, 2022
So lots of folks talk about GitLab as a leading in software development and devops, but GitLab also has sort of a quieter cousin that also IPO’d: JFrog. JFrog started off as the #1 binary repository and has expanded from there as a multi-product suite for software development. Fast forward to today, it’s at $270m ARR, growing an impressive 39% a year, and generating positive cash flow.
IT World
SEPTEMBER 29, 2022
Apple, Google, Microsoft and others have essentially locked users into their web browsers through default settings in their OS platforms, giving the platform makers an unfair advantage over competitors, according to a new report by Firefox maker Mozilla. Mozilla researchers found each platform maker “wants to keep people within its walled garden” by steering mobile and desktop users to Apple Safari, Google Chrome, or Microsoft Edge.
SaaS Metrics
SEPTEMBER 29, 2022
Technology is revolutionizing every industry as it slowly but surely infiltrates every aspect of our life. The days of employing antiquated, manual data collection methods or conventional marketing strategies are long gone because technology now makes it simpler to accomplish these goals and allows us access to millions to terabytes of data. Read more.
IT World
SEPTEMBER 29, 2022
The banks and brokerages were fined because employees were messaging and texting with clients without recording the communications, as required. And some of the firms' execs lied about it and deleted messages.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Dubb
SEPTEMBER 29, 2022
In this recap of a recent RevShow episode, you are going to learn about the death of a DSLR salesman and why your production studio is in your pocket. This blog post and video are for salespeople and marketers (not videographers), so keep this in mind as you are reading. If you are interested. The post Death of a DSLR Salesman appeared first on Dubb Blog.
IT World
SEPTEMBER 29, 2022
Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine. It’s an excellent lesson in crisis management and planning for any business leader.
CustomerSuccessBox
SEPTEMBER 29, 2022
The adage “time is money” is the ultimate reality that supports the success of your organization in the SaaS sector. A variety of options are accessible to customers today in this cutthroat industry. B2B SaaS businesses typically rely on their decisions on investments or IT solutions on the reliability of the brand or product. However, customers are also searching for a quick time to value (TTV).
SaaS Metrics
SEPTEMBER 29, 2022
Nowadays, there are many effective methodologies for managing large projects. It is worth getting acquainted with their list and learning the most effective methods. Agile Agile methodology is one of the best project management methods. It is currently one of the most popular methodologies. The Agile process involves dividing the project into. Read more.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
OceanX
SEPTEMBER 29, 2022
Important updates about #HurricaneIan from the National Weather Service that will impact carrier service. Catastrophic storm surge inundation of 12 to 18 feet above ground level along with destructive waves are expected somewhere along the southwest Florida coastline from Englewood to Bonita Beach, including Charlotte Harbor. Catastrophic wind damage is beginning along the southwestern coast of Florida today near the landfall location.
SaaS Metrics
SEPTEMBER 29, 2022
Streamlining cash flow is of utmost importance for any business owner. After all, your business can’t function properly if you don’t have funds at the right time. But managing your finances manually along with several other operations is a headache. Not only is it a hectic and tedious task, but recurring mistakes. Read more. The post 7 Benefits Of Using A Billing App Or Software first appeared on SaaS Metrics.
CloseSaaS
SEPTEMBER 29, 2022
What is the sales management process and why is it critical to the success of any company? Here's everything you need to know.
SaaS Metrics
SEPTEMBER 29, 2022
When it comes to managing your business correctly and effectively, it is important to consider tons of different influential factors. Nowadays, every sector is trying to increase its level of digitalization and make its products or services more accessible. This focus is under the attention of many similar companies, which automatically raises. Read more.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
CloseSaaS
SEPTEMBER 29, 2022
Customer support can help shorten your sales cycle by overcoming objections, gathering feedback, and more.
SmartKarrot
SEPTEMBER 29, 2022
Role: Director, Client Success Location: New York, NY, US (Hybrid) Organization: Grubhub As a Director of Client Success, you will manage the stellar Corporate Accounts Client Success team, overseeing all new client implementation, client retention and satisfaction and client up-sells for the Grubhub’s corporate accounts team. Exceed financial targets for existing clients, new clients, and up-sell / expansion opportunities.
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