Thu.Sep 29, 2022

Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’

Inside Intercom

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that.

How to Build a Remote, International Sales Team

Sales Hacker

If you’re new to hiring a sales team internationally, the challenges can be overwhelming. How to choose a country? How should we train remote, international sellers? Will they be prepared for the role?


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition?


Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? A few thoughts on retention compensation when you are acquired. First, understand that the acquirer almost certainly already has a strong sense of what they want to do (right or wrong). Even if they haven’t told you yet.

9 Advantages Business Have When Shifting to the Cloud

SaaS Metrics

Technology is revolutionizing every industry as it slowly but surely infiltrates every aspect of our life.

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

5 Interesting Learnings from JFrog at $270,000,000 in ARR


So lots of folks talk about GitLab as a leading in software development and devops, but GitLab also has sort of a quieter cousin that also IPO’d: JFrog. JFrog started off as the #1 binary repository and has expanded from there as a multi-product suite for software development.

SMB 210

More Trending

Optimizing GTM for PLG with Stage 2 Capital Co-Founder and Managing Director Mark Roberge (Pod 594 + Video)


Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. .

Programmatic Advertising for Beginners

Neil Patel

I’m going to go ahead and say it: programmatic advertising is the future. Although it’s a relatively new concept compared with other forms of marketing, spending on programmatic advertising is growing yearly.

Death of a DSLR Salesman


In this recap of a recent RevShow episode, you are going to learn about the death of a DSLR salesman and why your production studio is in your pocket. This blog post and video are for salespeople and marketers (not videographers), so keep this in mind as you are reading. If you are interested.

The best methodologies for managing large projects

SaaS Metrics

Nowadays, there are many effective methodologies for managing large projects. It is worth getting acquainted with their list and learning the most effective methods. Agile Agile methodology is one of the best project management methods. It is currently one of the most popular methodologies.

Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Product managers need to consider all alternatives when they decide to build their product. This dilemma plagues us all. Many organizations have been able to establish effective outsourcing models, but there are so many options, from contract labor to offshore employees. Which option creates the greatest value for your organization?

16 Wall Street firms fined $1.8B for using private text apps, lying about it

CSO Magazine

The banks and brokerages were fined because employees were messaging and texting with clients without recording the communications, as required. And some of the firms' execs lied about it and deleted messages

7 Benefits Of Using A Billing App Or Software

SaaS Metrics

Streamlining cash flow is of utmost importance for any business owner. After all, your business can’t function properly if you don’t have funds at the right time. But managing your finances manually along with several other operations is a headache.

Engineering principles: Shaping the solution and building in small steps

Inside Intercom

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding.

SaaS vs Standalone Trading Software

SaaS Metrics

When it comes to managing your business correctly and effectively, it is important to consider tons of different influential factors. Nowadays, every sector is trying to increase its level of digitalization and make its products or services more accessible.

CCO + CMO: A Winning Partnership for Accelerated CX Growth

Find out how collaboration between a CMO and CCO can enhance the customer experience and drive business growth in this new ebook.

How Ukraine’s MacPaw got its business ready for war

IT World

Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine. It’s an excellent lesson in crisis management and planning for any business leader. Here are some of the insights shared during her session. To read this article in full, please click here

Why is Time to Value (TTV) a key metric for your SaaS product?


The adage “time is money” is the ultimate reality that supports the success of your organization in the SaaS sector. A variety of options are accessible to customers today in this cutthroat industry.

You’re not starting from scratch: How your transferable skills can help you get ahead in a new career

Inside Intercom

Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday.

Sep 28 – Customer Success Jobs


Role: Director, Client Success Location: New York, NY, US (Hybrid) Organization: Grubhub As a Director of Client Success, you will manage the stellar Corporate Accounts Client Success team, overseeing all new client implementation, client retention and satisfaction and client up-sells for the Grubhub’s corporate accounts team.

Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.