Wed.May 18, 2022

What is Double Opt-in? A Complete Guide to it.

How To Buy Saas

What is Double Opt-In ? A double opt-in is a technique used by companies to improve their email deliverability as well as their email subscription list. It is a method that can improve the overall email marketing results.

5 Interesting Learnings from RingCentral at $2 Billion in ARR


So we took a look at RingCentral early in this series at $1B in ARR. RingCentral is a very interesting case study in SaaS of starting very SMB, way in the early days of SaaS in 1999, keeping at it … and then tilting upmarket to going much more enterprise post-IPO.

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GAMES FUND ONE: Building the Future of Games

Andreessen Horowitz

?? New fund alert! ??. Yes, venture capital funds do drops now!). Today, we are proud to announce GAMES FUND ONE , a16z’s inaugural fund dedicated to building the future of the games industry.

Dear SaaStr: Does Freemium Always Work?


Q: Dear SaaStr: Does Freemium Always Work? Freemium and PLG models don’t always work. And sometimes, they only work partially. For Freemium to work, you need at least 2 things: The ability to get 50,000,000+ users at scal e.

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PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

A Startup’s Guide to Launching College Ambassador Programs

Andreessen Horowitz

For new consumer startups targeting young people, one of the most popular marketing strategies is an on-campus student ambassador program.

More Trending

What is first-party data?

Inside Intercom

First-party data is the future of online engagement and customer experiences. There’s no two ways about it. In June 2021, Google confirmed that it will no longer track individuals online via cookies.

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May 18 – Customer Success Jobs


Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals.

Airtable exec describes building a 'data hub' for the enterprise

IT World

Airtable has been lauded for reinventing that mainstay of office productivity software, the spreadsheet.

12 Best Free Responsive Email Template You Must Go For In 2022

How To Buy Saas

Here is a large collection of free responsive email templates. You will find Template categories include Business, E-Commerce, Food & Restaurants, Design & Photography, and Travel & Lifestyle. Use them for email newsletters, marketing campaigns, and more.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

RIP, macOS Server

IT World

When Apple announced recently that it was discontinuing macOS Server , the move didn’t come as a huge surprise. Apple has been deprecating and removing its core services for a while, and moving others – such as Caching Service – into the macOS itself.

Maximize The ROI Of Your Customer Success Technology: An Interview With Jean Nairon

Valuize Consulting

Is Your Customer Success Technology Falling Short? The Customer Success (CS) technology industry has come a long way from its humble beginnings as a reactive and largely support-based solution.

Apple improves enterprise training to meet growing demand

IT World

Apple has overhauled the professional training and certifications it offers for IT support and management in an effort to build up the skills a growing number of enterprises now need. Can’t get the staff? Why not train them?

A Startup’s Guide to Launching College Ambassador Programs

Andreessen Horowitz

For new consumer startups targeting young people, one of the most popular marketing strategies is an on-campus student ambassador program.

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

Miro looks to move beyond the whiteboard and support hybrid work

IT World

Miro has unveiled a host of new features and integrations designed to support hybrid working and move the company beyond being predominantly a whiteboarding tool.

The Best Gifts for Customer Success Managers: A Curated Gift Guide for 2022


We know who you’re shopping for when it comes to holiday shopping. It’s your CSM who’s always there to save you when you need support, onboard new team members, and help you understand the right way to use the product.

10 Customer Success blogs to read in 2022.


Time doesn’t stop by the door and we move along with it. So has the customer success industry and the content around the space! It is being evolving drastically over the last couple of years.

What is Real-Time Personalization? How Can It Improve Customer Experience?


Personalization… Personalization… Personalization…. It has become a buzzword for businesses – a proven tactic to grab customer attention and improve customer journey!

The Payfac eBook

There’s plenty of talk out there regarding payfacs and how they fit in to the landscape of software-led payments. But the info can be a lot to sort through. This guide gives you the nuts and bolts of what being a payfac really means, all in one place.

Top 5 Best Practices to conduct Customer Exit Survey.


It’s never easy to learn that a customer is about to leave. However, as they prepare to depart, you have a unique opportunity to know why.