BetterCloud

AUGUST 16, 2022

I love Google Forms and Google Sheets. Maybe a bit too much. Need to order the whole company swag? Send out a form. Need to collect quick feedback on how to improve something? Out goes another form. Need a standardized way to get required new hire information from HR to IT? You guessed it: Do it with a form. While the dream state is a zero touch integration between your HRIS and identity provider, perhaps sometimes the integration you need doesn’t exist.

Onboarding 52

Onboarding SaaS Data Management 52

The Daily Egg

AUGUST 16, 2022

If you’re considering starting a limited liability company (LLC) in California, you‘re probably wondering a lot of things—whether it’s the right decision, The post How to Start an LLC in California appeared first on The Daily Egg.

305

305

SaaStr

AUGUST 16, 2022

So a number of folks including Mixmax to many others on LinkedIn picked up that SaaStr’s newest Partnership Manager (really an SDR with a different spin), Mike Wander, booked 90 meetings in his first 90 days. That led to $1m in closed revenue. Pretty incredible, and something a lot of us can learn from as you begin to build out your first outbound teams: Even better, our own Poya Osgouei put up a great Uncharted podcast doing a short (10 minute) deep dive on how Mike did it, and what he l

Scale 199

Scale Revenue Branding Sales 199

The Daily Egg

AUGUST 16, 2022

Effective email marketing is crucial for success in the ecommerce space. It’s one of the best ways to communicate with both current. The post The Complete Guide to Ecommerce Email Marketing appeared first on The Daily Egg.

Marketing 299

Marketing Communication 299

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaStr

AUGUST 16, 2022

Dear SaaStr: My Co-Founder Takes All The Public Credit. Should I be OK With This? No, you shouldn’t. Not because it matters. But because clearly it’s gotten under your skin, which is a sign there’s some trouble here in your relationship with your co-founder. Let’s step back: You shouldn’t be doing a start-up for the glory of yourself.

Leadership 186

Leadership 186

SaaStr

AUGUST 16, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. We’re excited to share that Braindate registration is open and going strong! Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Annual.

Scale 184

Scale Cloud Scaling Metrics 184

Andreessen Horowitz

AUGUST 16, 2022

Building your board forward from product-market fit—instead of backward from an IPO date—helps you clarify the most critical challenges facing your company and find the right people to advise you. A good board of directors can be one of the … The post The Strategic Approach to Building a Board appeared first on Andreessen Horowitz.

Product Marketing 115

Product Marketing Marketing 115

Frontegg

AUGUST 16, 2022

Authentication has come a long way in the past few years – new and innovative methods have been introduced as password-based authentication started becoming more vulnerable and virtually impossible to maintain. With the average number of passwords mounting to nearly 100 per person , many login processes started failing, causing an inflation of password reset requests by users.

Mobile 105

Mobile Churn Retention Innovation 105

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

IT World

AUGUST 16, 2022

Software developers spend a third of their week in meetings on average, according to data collected by time management app Clockwise — with those at large companies facing the most packed schedules. Clockwise’s data is gathered from 1.5 million meetings tracked by its platform over the course of 12 months up to May 2022, providing an overview of work practices by 80,000 developers at 5,000 companies.

Development 84

Development Software Engineering Software Development Engineering 84

Sales Hacker

AUGUST 16, 2022

With the recent economic downturn, it’s been challenging for many organizations to hit quotas. And the burden of closing the rest of this year’s deals and boosting pipeline for next year is probably weighing heavy. . To help, we’ve assembled a group of sales veterans to share their insight on how to run a successful sales team and close the deals that matter most.

Sales 82

Sales Development Management 82

30 Day Leadership

AUGUST 16, 2022

When I first met Christine Lavery, I knew she was driven and I was immediately impressed. Over the next year and a half, we partnered together to build her CS organization and her leadership skills. The culmination of everything was an increase of 8 points in GRR and a significant promotion from Director to VP. As a leadership coach, the clients that engage, take action, and get results are what you live for.

Leadership 52

Leadership B2B Customer Success Engagement 52

Sales Hacker

AUGUST 16, 2022

In this episode of the Sales Hacker Podcast, we have Christian Kletzl , CEO and Co-Founder, UserGems , a fully-automated, AI-powered rev gen pipeline. Join us for an energetic conversation about champions and their lifetime value. powered by Sounder. If you missed episode 214, check it out here: Flockjay Has the Cheat Code For a Successful Team with Shaan Hathiramani.

AI 70

AI B2B Churn Startup 70

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Revenue

30 Day Leadership

AUGUST 16, 2022

When I first met Christine Lavery, I knew she was driven and I was immediately impressed. Over the next year and a half, we partnered together to build her CS organization and her leadership skills. The culmination of everything was an increase of 8 points in GRR and a significant promotion from Director to VP. As a leadership coach, the clients that engage, take action, and get results are what you live for.

Leadership 52

Leadership B2B Customer Success Engagement 52

SaaS Metrics

AUGUST 16, 2022

There are many aspects of a business that people should focus on after creating or managing one, and these aspects can be quite difficult to monitor as the business continues to grow in numbers in terms of employees and revenue. One of the aspects of a business that is often overlooked is. Read more. The post The Different Uses of Call Recording for Companies first appeared on SaaS Metrics.

Metrics 52

Metrics Revenue Business SaaS 52

SmartKarrot

AUGUST 16, 2022

Role: Director of Customer Success Location: Cambridge, MA, US Organization: Volta Labs, Inc. As a Director of Customer Success, you will build out and lead the customer success organization that includes customer service and field applications scientists. Establish both leading and lagging KPIs to enhance customer advocacy. Develop a framework for the Technology Access Program (TAP) to span from “demo lab” to field placements.

Customer Success 19

Customer Success Application Development Onboarding Education 19

SaaS Metrics

AUGUST 16, 2022

If more recently, you could attract buyers with bright advertising on billboards or TV, today these methods have already ceased to work. The number of available goods and services is growing every day. With this diversity, buyers no longer rely solely on their emotions, especially when it comes to choosing SaaS products. Read more. The post 6 Strategies for Getting Leads in the SaaS Industry in 2022 first appeared on SaaS Metrics.

Strategy 52

Strategy SaaS Advertising Metrics 52

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Payments

SaaStr

AUGUST 16, 2022

We’d all love to run 100% PLG SaaS companies that magically self-replicate customers. And it does happen, sometimes. At least for a while. You can hear more of a deep dive on how Calendly does it for example here. But even there, to truly scale, they went more enterprise and built out a full enterprise sales and marketing function. So where do you start?

Scale 248

Scale Sales Hiring Marketing SaaS 248

SmartKarrot

AUGUST 16, 2022

Most businesses must get this a lot- Are you implementing QBRs and EBRs regularly? While some may be doing these reviews, the bottom line is whether they are necessary. What are QBRs? What are EBRs? Why do some experts consider QBRs to be a waste of time? Why are they important? These are the primal questions you will find answers to in this article.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

CustomerSuccessBox

AUGUST 16, 2022

The customer Success (CS) industry has grown exponentially in the last couple of years. People are curious to understand the concept much deeper now. A fantastic approach to discovering the key players in the customer success industry and what they’re up to is through podcasts. Customer Success Podcast is often the ultimate reservoir containing the valuable content you need!

Customer Success 52

Customer Success Interviewing Leadership B2B 52