The new customizable platform aims to help sales teams to manage their sales cycle and all customer data in one place. Cloud-based work management platform Monday.com is branching out into customer relationship management (CRM) software, with the launch of a fully customizable Monday Sales CRM. The launch is the first of five job-specific products to be launched by the software company. Together, they will aim to better support teams working across sales, marketing, software development, and project management. The new CRM platform has been built on Monday’s customizable no-code framework, Work OS, and allows users to manage their sales cycle and unify all customer processes on a single platform. For example, once a deal is completed, Monday Sales CRM will immediately create a new account to start client onboarding, surface any data related to a specific account, and automatically cross-sync customer data across departments, removing the need for a dedicated account administrator. In addition to unifying the sales process, Monday Sales CRM also allows users to automate repetitive tasks, track team goals, manage post-sale activities, and fast-track the sales hiring process. Monday Sales CRM integrates with Gmail and Microsoft Outlook to send, receive and automatically log sent emails and notifies users when a lead opens or replies to an email. The tool also integrates with popular third-party enterprise applications and services, such as Salesforce, Hubspot, Slack, Aircall, Mailchimp, PandaDoc, and Docusign. Ron Kimhi, Monday Sales CRM product lead, said that as organizations continue to digitize their operations, the need for a unified cross-department customer view becomes more pressing. “We’re building a CRM that is fast, flexible and breaks down departmental silos to connect teams across entire organizations, which increases efficiency and results,” he said. “Our new approach to CRM is unified but also very easy to use, ensuring a seamless journey from prospect to customer and beyond, optimizing daily teamwork, team satisfaction, and success.” Monday Sales CRM is available to customers as of this week and pricing ranges from a free plan, to $10 for the basic package, and up to $25 for pro. Related content how-to How to fix iCloud sync in seconds Here's what to do when your contacts or calendar events don't sync between devices. By Jonny Evans 23 Apr 2024 7 mins iCloud Apple Cloud Storage news Gen Z workers pick genAI over managers for career advice Nearly half of Gen Z employees surveyed by an outplacement services firm indicated they'd trust a chatbot like ChatGPT for advice over their manager, who many said don't support their career development. By Lucas Mearian 23 Apr 2024 5 mins Technology Industry Artificial Intelligence Careers news Adobe’s new Firefly Image 3 adds genAI features to Photoshop The latest iteration of the Firefly AI generative AI model brings improved image quality, more control over outputs, and deeper integration into the Photoshop image editing app. By Matthew Finnegan 23 Apr 2024 6 mins Adobe Systems Generative AI Productivity Software news Enterprises want AI PCs, just not yet A new study suggests AI PCs continue to face challenges in enterprise adoption even as companies show a strong interest. By Sandeep Budki 23 Apr 2024 5 mins Windows PCs Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe