Thu.May 12, 2022

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Top Qualities to Look For in Your SaaS Startup’s First CFO

Sage Intacct

Bringing on your first CFO can be extremely exciting, and a strong hire can give your business a significant strategic edge. But to make an effective hiring choice, you need to know what to look out for in a great CFO.

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Dropbox Vs. Google Drive

The Daily Egg

As two of the most popular cloud storage systems, Google Drive and Dropbox give you everything you need to store your documents, The post Dropbox Vs. Google Drive appeared first on The Daily Egg.

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The #1 Mistake I See Founders Make When They Hire Their First VP of Sales

SaaStr

The biggest mistake you can make as a founder when you hire your first VP of Sales is stepping out of sales. I see this again, and again. It only works with the very best VPs of Sales. Every other first VP of Sales needs you doing at least half of what you were doing before. — Jason BeKind Lemkin #???????????? (@jasonlk) May 10, 2022. So much of classic SaaStr content is on getting that first VP of Sales hire right.

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Investing in Lightspark

Andreessen Horowitz

We at a16z started investing in bitcoin in 2013 , several years before we had a dedicated crypto fund. We have always been big believers in Bitcoin , its unique history and its foundational role in crypto. . It’s hard to … The post Investing in Lightspark appeared first on Andreessen Horowitz.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Uncharted and Electric: Ramp’s Co-Founder and CTO on Why Adversity is Important at a Young Age, What Get’s Harder The 2nd Time Around

SaaStr

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Karim Atiyeh, co-founder and CTO of Ramp. Ramp is a leading finance automation platform. Founded just in 2019, they were valued at $8.1 billion two years after launch. Karim previously built and sold Y Combinator-backed Paribus to Capital One in 2016.

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Nokia launches SaaS services to tackle energy consumption and home device management

Network World

Nokia has announced two new Software-as-a-Service (SaaS) offerings, aimed at helping communication service providers (CSPs) and enterprise customers reduce energy consumption across their networks and automate device management control for smart home devices. The first, dubbed Nokia Analytics Virtualization and Automation (AVA) for Energy SaaS, uses artificial intelligence to monitor network traffic and help reduce the amount of connectivity resources used during periods of low demand.

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How to use File History in Windows 10 and 11

IT World

When Windows 8 made its public debut in October 2012, one of the new features it introduced to users was called File History. Still available in both Windows 10 and 11, it can help you make sure you never lose an important file. Simply put, File History is a snapshot mechanism for all files that users store in the primary folders or directories associated with their user accounts.

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Info Diet: Tandem CEO Rajiv Ayyangar

Andreessen Horowitz

Info Diet offers a peek into the personally curated feeds and media habits of the people shaping the future. In each installment, a different builder spends two days chronicling all the content they consume in order to stay ahead of the curve. This time: Rajiv Ayyangar, cofounder and CEO of the virtual office app Tandem. Read More. The post Info Diet: Tandem CEO Rajiv Ayyangar appeared first on Future.

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Busting three myths about the future of work

IT World

First impressions, gut reactions, and unexamined assumptions about the future of work become embedded in conventional wisdom. Even when they turn out to be false, people still believe them. Here are the three biggest myths about the future of work. Myth 1: Zoom fatigue is a real problem When the first wave of pandemic lockdowns hit in 2020, and employees started working from home at scale, everybody started complaining about "Zoom fatigue.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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10 Best Intercom Alternatives

Groove HQ

When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for. The post 10 Best Intercom Alternatives appeared first on Groove Blog.

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Podcast: Apple employees push back on return-to-office plans; the end of the iPod

IT World

Some Apple employees are protesting the company’s return-to-work policy, which requires employees to be in the office three days per week. With that in mind, Computerworld Executive Editor Ken Mingis and Macworld Executive Editor Michael Simon join Juliet to discuss how Apple’s plans compare to other tech firms’ policies and what the hybrid work landscape looks like.

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5 Benefits of SEO for Small Business

SaaS Metrics

Search engine optimization (SEO) is a must-have for companies of all sizes to establish a solid online presence. People are more inclined to visit a site that comes first in their search results, whereas sites that appear second, third, or any other page receive much less traffic. Many, however, have the idea. Read more. The post 5 Benefits of SEO for Small Business first appeared on SaaS Metrics.

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Europe puts Apple’s CSAM plans back in the spotlight

IT World

Apple may have put some of its plans to scan devices for CSAM material on hold, but the European Commission has put them right back in the spotlight with a move to force messaging services to begin monitoring for such material. CSAM is emerging as a privacy test. In terms of child protection, it’s a good thing. Child Sexual Abuse Material (CSAM) is a far bigger problem than many people realize; victims of this appalling trade end up with shattered lives.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Convergence of Product and Customer Success Management.

CustomerSuccessBox

It’s astonishing to know how product management converges with customer success management at one point. The overlap is the point where customers truly and completely experience the efficiency and effectiveness of your product! And it is intriguing to know how they together can elevate the success of the organizational goals in bringing out the ultimate product.

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Dell, Cisco, and HP vs. Apple and the hybrid-work test

IT World

Disclosure: All of the companies mentioned here except Apple are clients of the author. One of the people I admire in the tech world is Stella Low , who I initially met at Dell Technologies. She moved from Dell to Cisco to Apple, and then quickly jumped to HP. Dell, Cisco ,and HP all prioritize employee and partner job satisfaction, while Apple is far more focused on margins and lowering costs.

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Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose (Pod 554 + Video)

SaaStr

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

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7 Ways to Use Live Streaming to Liven Up Your B2B SaaS Business?

SmartKarrot

Videos are a very popular mode of communication. Live streaming is a great solution for companies, including B2B SaaS ones who want to improve their influence on users and prospects. Live streaming is a great way to reach the numbers without overspending on expensive hardware, equipment, and more. In fact, a survey recently reported that 84% of people were convinced about a product after watching a video.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Top 10 Customer Engagement Manager Interview Questions & Answers?

SmartKarrot

Customer engagement managers are a great, coveted position in the SaaS space. Though getting a new client is great for a business, keeping the customer relationship positive is the most difficult aspect. Customers need to be engaged once they are on board with the company. This gap is filled in with a customer engagement manager. Customer engagement managers work with marketing and sales teams to ensure customers receive the value they signed up for.

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May 12 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Drata As a Director of Customer Success, you will work with the VP of Customer Success to develop, implement, build and lead the customer success strategy. Lead, manage, and develop a team of remote CSM, Managers, and CSM’s focused on SaaS customers while maintaining high levels of employee engagement, customer satisfaction, revenue retention, and growth.