Thu.May 12, 2022

Top Qualities to Look For in Your SaaS Startup’s First CFO

Sage Intacct

Bringing on your first CFO can be extremely exciting, and a strong hire can give your business a significant strategic edge. But to make an effective hiring choice, you need to know what to look out for in a great CFO. Software/SaaS Thought leadership CFO Focus SWTL

Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose (Pod 554 + Video)

SaaStr

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. .

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Dropbox Vs. Google Drive

The Daily Egg

As two of the most popular cloud storage systems, Google Drive and Dropbox give you everything you need to store your documents, The post Dropbox Vs. Google Drive appeared first on The Daily Egg.

Cloud 202

The #1 Mistake I See Founders Make When They Hire Their First VP of Sales

SaaStr

The biggest mistake you can make as a founder when you hire your first VP of Sales is stepping out of sales. I see this again, and again. It only works with the very best VPs of Sales. Every other first VP of Sales needs you doing at least half of what you were doing before.

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Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

RBAC in Azure: A Practical Guide

Frontegg

What is Azure RBAC? Azure role-based access control (Azure RBAC) enables access management for Azure resources. It’s an authorization system built into the Azure Resource Manager.

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10 Best Intercom Alternatives

Groove HQ

When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for. The post 10 Best Intercom Alternatives appeared first on Groove Blog. Customer Support

Investing in Lightspark

Andreessen Horowitz

We at a16z started investing in bitcoin in 2013 , several years before we had a dedicated crypto fund. We have always been big believers in Bitcoin , its unique history and its foundational role in crypto. . It’s hard to … The post Investing in Lightspark appeared first on Andreessen Horowitz.

How to use File History in Windows 10 and 11

IT World

When Windows 8 made its public debut in October 2012, one of the new features it introduced to users was called File History. Still available in both Windows 10 and 11, it can help you make sure you never lose an important file.

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Nokia launches SaaS services to tackle energy consumption and home device management

Network World

Nokia has announced two new Software-as-a-Service (SaaS) offerings, aimed at helping communication service providers (CSPs) and enterprise customers reduce energy consumption across their networks and automate device management control for smart home devices.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Info Diet: Tandem CEO Rajiv Ayyangar

Andreessen Horowitz

Info Diet offers a peek into the personally curated feeds and media habits of the people shaping the future. In each installment, a different builder spends two days chronicling all the content they consume in order to stay ahead of the curve.

Busting three myths about the future of work

IT World

First impressions, gut reactions, and unexamined assumptions about the future of work become embedded in conventional wisdom. Even when they turn out to be false, people still believe them. Here are the three biggest myths about the future of work.

5 Benefits of SEO for Small Business

SaaS Metrics

Search engine optimization (SEO) is a must-have for companies of all sizes to establish a solid online presence. People are more inclined to visit a site that comes first in their search results, whereas sites that appear second, third, or any other page receive much less traffic.

Europe puts Apple’s CSAM plans back in the spotlight

IT World

Apple may have put some of its plans to scan devices for CSAM material on hold, but the European Commission has put them right back in the spotlight with a move to force messaging services to begin monitoring for such material. CSAM is emerging as a privacy test.

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A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

7 Ways to Use Live Streaming to Liven Up Your B2B SaaS Business?

SmartKarrot

Videos are a very popular mode of communication. Live streaming is a great solution for companies, including B2B SaaS ones who want to improve their influence on users and prospects. Live streaming is a great way to reach the numbers without overspending on expensive hardware, equipment, and more.

B2B 52

Podcast: Apple employees push back on return-to-office plans; the end of the iPod

IT World

Some Apple employees are protesting the company’s return-to-work policy, which requires employees to be in the office three days per week.

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Top 10 Customer Engagement Manager Interview Questions & Answers?

SmartKarrot

Customer engagement managers are a great, coveted position in the SaaS space. Though getting a new client is great for a business, keeping the customer relationship positive is the most difficult aspect. Customers need to be engaged once they are on board with the company.

Dell, Cisco, and HP vs. Apple and the hybrid-work test

IT World

Disclosure: All of the companies mentioned here except Apple are clients of the author. One of the people I admire in the tech world is Stella Low , who I initially met at Dell Technologies. She moved from Dell to Cisco to Apple, and then quickly jumped to HP. Dell, Cisco ,and HP all prioritize employee and partner job satisfaction, while Apple is far more focused on margins and lowering costs. Which approach is better?

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Convergence of Product and Customer Success Management.

CustomerSuccessBox

It’s astonishing to know how product management converges with customer success management at one point. The overlap is the point where customers truly and completely experience the efficiency and effectiveness of your product!

May 12 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Drata As a Director of Customer Success, you will work with the VP of Customer Success to develop, implement, build and lead the customer success strategy.