Fri.Apr 15, 2022

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VCs Don’t Really Ghost You. They are Just Prospects. Treat Them as Such.

SaaStr

One of the most frustrating things for founders is when VCs “ghost” them. I’m guilty of this myself, as much as I wish I wasn’t. I forget. The email box gets overloaded. It’s not an excuse, it’s not right. But the thing is, it happens. Eventually, your startup may be so hot that you can ghost VCs back. And let me tell you, the top founders do.

Startup 276
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16 Things to Know About Raising Debt for Startups

Andreessen Horowitz

Raising debt is an important financial tool for startups, and in particular, as more and more companies become fintech companies , debt, and in particular asset-backed debt, can provide a critical vehicle for embedding financial products that can be financed … The post 16 Things to Know About Raising Debt for Startups appeared first on Andreessen Horowitz.

Startup 135
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The Secrets to Going Big, Going Multi-Product and Going Public with Amplitude CEO Spenser Skates, Part 2 (Pod 547 + Video)

SaaStr

Spenser Skates is the CEO of Amplitude, one of the leading customer analytics services for enterprises and product makers. But getting customers like Twitter, Instacart, Match, and IBM didn’t happen overnight. Spenser lays out the mistakes young companies will often make as they grow, and how he positioned Amplitude for growth and success. He found these lessons essential for founders to learn on their way to $100 million ARR and beyond.

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Decentralized Speed: Advances in Zero Knowledge Proofs

Andreessen Horowitz

One way to view technological advancement is through the lens of hardware: as new needs and use-cases emerge, chip manufacturers design special-purpose GPUs, FPGAs, and ASICs optimized for specific functions and software. All major industries in tech — from cloud … The post Decentralized Speed: Advances in Zero Knowledge Proofs appeared first on Andreessen Horowitz.

Cloud 135
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Thanks to ActiveCampaign, Airbase, Calendly, Drata, and TripActions for Sponsoring SaaStr Annual 2022!

SaaStr

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! ActiveCampaign ‘s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers.

Travel 180

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Making the Switch: How to Evaluate a New Customer Success Platform

Totango

In order to effectively optimize, scale and provide your customers with the best experiences possible, you need to have a high-quality customer success platform. But what do you do when the platform you’ve been using goes out of business? Or when you realize that the one you have just isn’t working for you anymore? You don’t want to lose the momentum you’ve been building, but sometimes a switch is necessary, so it’s important to find a platform that makes it easy for you to jump right in and sta

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Microsoft to kill Patch Tuesday for some enterprise users

IT World

Microsoft is planning to release a new tool that will automate the patch management process , all but eliminating Patch Tuesdays for many organizations. The company’s new Windows Autopatch service will keep business computers continuously updated as part of a new feature included with the Windows Enterprise E3 subscription service. Organizations running systems with a Windows 10 or Windows 11 Enterprise E3 license will be eligible for the new patch service, which is expected to be generally avai

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Apr 15 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Phoenix, AZ, US (Hybrid) Organization: Chime Technologies Inc. As a Vice President of Customer Success, you will drive customer success outcomes by influencing product adoption, customer satisfaction, and overall customer success. Define & optimize the customer journey. Lead Customer Success staff, activities and establish an overall vision and strategic plan.

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April's Patch Tuesday: a lot of large, diverse and urgent updates

IT World

This week's Patch Tuesday release was huge, diverse, risky, and urgent, with late update arrivals for Microsoft browsers ( CVE-2022-1364 ) and two zero-day vulnerabilities affecting Windows ( CVE-2022-26809 and CVE-2022-24500 ). Fortunately, Microsoft has not released any patches for Microsoft Exchange, but this month we do have to deal with more Adobe (PDF) printing related vulnerabilities and associated testing efforts.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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5 Ways B2B Sales Operations Managers Can Shorten Time to Revenue

Sales Hacker

Time is precious and always in high demand, so naturally, time to revenue (TTR) is a crucial KPI for any sales team. Along with providing insights into efficiency and earnings, TTR sheds light on lead prioritization, cost reduction techniques, profit forecasting, and more. Becoming more efficient with TTR requires more than closing deals — sales and marketing departments must work together to streamline the entire pipeline for efficiency.

Scale 88
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Mergers and acquisitions and takeovers — oh my!

IT World

Disclosure: Most of the companies mentioned as merger examples are clients of the author. There are generally three reasons to acquire another company: synergy between the companies that leads to a competitive advantage; the elimination of a competitor; and the acquisition of critical intellectual property. I’ve been thinking about this in the wake of Elon Musk’s attempt to buy Twitter this week.

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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

“If your retention is poor, then nothing else matters.” – Brain Balfour (HubSpot). We have stressed it time and again – customer retention is key to the growth of a business! Good customer retention rate = product/market fit. It also means increased customer lifetime value, increased revenue, lower customer acquisition cost , and higher average order value.

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Apple plots a Mac revolution in interesting times

IT World

This spring, spare a thought for Apple’s operations, silicon, and hardware development teams. Those people will probably be trying to test heavily disguised hardware containing the first M2 processors to roll off the TSMC production line. And they’ll be doing so while attempting to surreptitiously build and test production capacity – all in the context of a pandemic that threatens to shutter global tech supply lines.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating